My iPad screen cracked on its own.  Is this covered by warranty?

My iPad screen cracked on its own.  Is this covered by warranty?

if you can convince them that it broke on it's own
or because of a manufacturing defect

Similar Messages

  • My iPad screen cracked on its own.  I got it in December as a gift.  I was shocked when this happened.  What do I do?

    I was shocked when my iPad screen cracked all on its own.  I received it as a gift in December.  What do I do?

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Apple will provide a replacement iPad for:
    iPad model
    Out-of-Warranty Service Fee
    New iPad
    $299
    iPad 2, iPad
    $249
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • MBP Screen cracked 'on its own'..

    Quite literally.
    Bare in mind this happened well over a year ago, in March, and apple continue to dismiss me. I kind of understand, they can't prove I didn't drop it, however even so, I am curious as to why on earth this could have happened.
    MBP is a Mid 2012, 13" 2.5Ghz.
    I was using it on a wooden table. It was wearing a speck hardcover case bought from the apple store.
    It was getting fairly hot, enough for me to be uncomfortable resting my wrists on it, but not enough for it to power off. Was running a little slow. A small, thin crack appeared on the black frame, on the left hand side of the screen. I turned the MBP off, leaving it open, and the following day the screen had continued and now ran around the right hand top & bottom side of the black frame and running through diagonally into the middle of the screen.
    The only things I have found from meticulous searching online are that perhaps the bezel is a touch too tight?
    I looked after my MBP, wore a case and I don't touch the screen.
    Any idea's how on earth this could have happened?

    There is more than just the bezel being too tight...you said the MBP was in a hardcover case, and was getting very hot.  The hardcover case was acting as an insulator retaining the heat generated by the MBP.  The MBP aluminum case is the major part of the heat sink for the internals, especially the processor.  If the heat is not removed, the entire unit heats up, as you note, which causes thermal expansion.  ALL things expand when they heat up and contract when they cool down.
    And, all things expand at different rates when they heat up.  So, the MBP heats up, the different pieces, the case, the screen, expand at different rates.  If the screen heats and expands more than the case restraining it, the stresses in the glass will buildup.  At some point the stress has to be relieved.  Either by increasing the cooling, shutting down to stop heat production, or by cracking.  Your screen sounds like it relieved the buildup stresses by breaking.
    That is why Apple is probably taking so long to resolve this...it cannot be proven you dropped/damaged the MBP, but by retraining the expansion of the screen with a hardcover case Apple is not likely to feel they are responsible.  They should have, however, warned the consumer that the case requires different usage patterns so the MBP does not get so hot.
    Just some thoughts.

  • What should i do with my ipad because it fell down and the screen cracked but its still functioning

    what should i do with my ipad because it fell down and the screen cracked but its still functioning

    Up to you whether you want to get it serviced. If you don't, I'd suggest putting on a screen protector to help hold the screen together and try to prevent further damage. It's likely that it will eventually fail at some point, but you could get lucky and have it continue to work for quite some time.
    If you decide you want to get it serviced, Apple does not repair iPads, but will replace the entire iPad for a flat fee. If you have AppleCare+ on the iPad, the cost will be relatively minimal; $49 in the US. Otherwise, see the Service Pricing section here:
    http://www.apple.com/support/ipad/service/faq/
    There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair".  You can also look for parts and instructions and do the repair yourself. Note, though, that if you elect to have the iPad serviced by an unauthorized shop or perform your own repair, you will get no further support from Apple.
    Regards.

  • HT1766 When I turn iPad on I get a box that says Not Enough Storage and neither the Closeor Settings buttons do anything. The iPad turns off on its own. It is full charged.

    When I turn iPad on I get a box that says Not Enough Storage and neither the Closeor Settings buttons do anything. The iPad turns off on its own. It is full charged.

    Try this.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

  • Hi my iPad 3 screen cracked very easily I was surprised. Is this covered under warranty? How can I fix it?

    Hi my iPad 3 screen cracked very easily I was surprised. Is this covered under warranty? How can I fix it?

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Apple will provide a replacement iPad for:
    iPad model
    Out-of-Warranty Service Fee
    New iPad
    $299
    iPad 2, iPad
    $249
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • When I'm working with my Ipad it locks on its own and every several minutes I have to unlock it. Help please

    When I'm working with my Ipad it locks on its own and every several minutes I have to unlock it. Help please

    If your iPad was work provided there may be options that they locked out. For example, a privately owned device can be set to never auto lock (last I knew anyway) but it's not uncommon for work or school provided devices to not have the 'never' option.

  • My iPad shut down on its own and when i switched it on, it asks to 'Activate iPad' and reads below 'This iPad was lost and erased. Sign in with the Apple ID that was used to erase this iPad". Please help!!!!

    my iPad shut down on its own and when i switched it on, it asks to 'Activate iPad' and reads below 'This iPad was lost and erased. Sign in with the Apple ID that was used to erase this iPad". Please help!!!!

    Is it possible that you or someone who knows your iCloud sign on went into the Find My iPhone app and erased your device via iCloud? Because that is what that message is saying.
    Have you tried to sign on with your Apple ID and password?
    Was it online prior to this incident happening?
    GB

  • IPad shuts down on its own

    My iPad shuts down on its own, has anyone else had this problem?

    (A) Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Try reset all settings
    Settings>General>Reset>Reset All Settings
    Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset

  • HT4095 I have a downloaded movie that has frozen 90% of the way thru watching it. When I try to launch it I just get a black iPad screen. Any way to remedy this?

    I have a downloaded movie that has frozen 90% of the way thru watching it. When I try to launch it I just get a black iPad screen. Any way to remedy this?

    This is a Microsoft problem. Contact them for assistance: http://support.microsoft.com/kb/295539
    mitch86 wrote:
    ... However, for work, I still have to use Microsoft.
    Are you certain about that? There are many alternatives to Office today. Consider
    LibreOffice (donation-supported)
    NeoOffice ($10 but older version is free)
    OpenOffice (completely free)
    In addition to the above I also recommend Apple's Pages ($19.99). All of these options allow you to open, edit, and save Word-formatted documents and spreadsheets. I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.

  • IPad 3 screen is doing its own thing...

    Help!  My iPad 3 is opening and closing apps on its own, will not let me do a hard reset, tried rebooting, I am at a loss.  When it started doing it this morning, I tried updating it, rebooting it, resetting it, it does it, then it stops, then it starts again.  Help!!!

    You should backup your iPad and make an appointment at a Genius Bar.  The problem you are experiencing is most likely a hardware problem (screen/digitizer)
    https://getsupport.apple.com

  • My ipad screen cracked and I want to change it. Who can do that?

    Who can fix my ipad screen which cracked?

    The standard 1-year Apple Care warranty only covers defects in materials and workmanship, not damage due to accidents.
    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • My ipad screen cracked help!!

    My ipad fell and its screen cracked help please what will I do and i lost my warranty papers.

    Check your service & support coverage
    From here, you can see if your still In-Warrenty, you don't need the warrenty papers.
    I used my iTouch to show you what I mean. IF the two orange icons (above) show, that means your out-of-warrenty.

  • My ipad freezes, reboots on its own and when I try to restore the machine reboots before the process ends

    Just bought this ipad in June 2013 and then all of a sudden about two weeks ago, I discovered the machine reboots on its own and would only be active for less than 2 minutes.  I check the auto-lock assigned minutes and it was set on 15 minutes even at this, it will still go off after less than 2 minutes.  I then checked on some of the suggestions on the net for a similar problem and resolved to pressing and holding the sleep/wake button simultaneously with the Home button to force a reboot.  Even at this no change.  Then I tried connecting the machine to a PC logging on to the itunes to do a backup and restore but the machine will not stay long enough to complete the procedure before rebooting on its own.  Any help?

    Try here:
    iOS: Not responding or does not turn on

  • IPad screen cracked

    Does best buy let people trade in iPads with cracked screens? I just broke it but I have no warranty on it. 

    Best Buy Trade-in for a New iPad says this:
    Condition - Gift Card Value
    Good - $300.00
    Fair - $210.00
    Poor - $135.00
    Not Working - $0.00
    http://www.bestbuytradein.com/bb/calculators.cfm
    My guess is.. probably not. If they do, I wouldn't expect anymore than $50.

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