My iPad screen is frozen. How do I get it unstuck? It won't even turn off

My iPad's screen is frozen and I can't shut down to unfreeze it.

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

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How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away.

I have an iPad that is frozen up. I am unable to unlock 000000000000000r slide to turn off. Is there something I can do to fix or do I need to take in for repair?

I have an iPad2 that is frozen up. I am unable to unlock or slide to turn off. Has anyone had this issue? Is there something I can do to fix or do I need to have it repaired?

I just posted to you in the other thread:
The Home button is the round indented circle the with small square printed in it, at the bottom of your iPad' face above where you plug the iPad cable in.
The Power (sleep) button is the the small rectangular button on the upper rim of your iPad at the right corner.
to Reset your iPad:
hold both the Home button and the Power button down for approx 10 seconds until the Apple logo appears. If a red slider appears, ignore it. When the Apple logo appears let go promptly and wait another 30 seconds for your iPad to turn itself on.
Then download the iPad manual, which has a picture of your iPad with arrows telling you what everythings is.
To find the iPad manual go into iBooks on your iPad, select Store at the upper left, scroll down to Popular Collections, then scroll right to iOS 7 Guides, select this, then select the iPad User Guide and it will download for free. Then you will have it on your iPad in iBooks to refer to whenever you need it.
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My screen is white. The ipod won't do anything. Won't even turn off. What should I do ? ? HELP PLZ

I was using my Ipod, sat it on my desk, turned around to look at something. When I turrned back around, the screen had a black apple with a line under it. Wouldn't turn off, so I held both buttons in and then it went off. without touching anything, it came back on with the apple, then it (the apple) started fading. Now I have a white screen. I tried plugging it into usb port, still nothing.It won't show up on my computer or turn off. Just sitting here with a white screen. What should I do? HELP.Somebody ? Plz ! ! !

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4623 My Apple 4s phone is frozen up and I can't do anything on it. I was updating my IOS to IOS7 as prompted to on the screen when I reached the part where it asked for an backup E-mail address. I supplied this and it froze up and won't even turn off

I received a prompt on the screen of my Iphone 4S to update my IOS to IOS7. I clicked on "Start" and went thru and supplied all the requested info. It asked me for an alternate back-up E-mail address, I entered this on the screen and when I clicked on "Next" it would go no further on this setup. Now I can't do anything because it's like it totally froze up. I can't even turn my phone off nor go forward or anything. What can I do to turn my phone off and totally stop this update???

Hi Genoc728,
Thanks for visiting Apple Support Communities.
If your iPhone is unresponsive and can't be turned off, you can reset it. See this article for the steps, and other helpful troubleshooting tips for an unresponsive device:
http://www.apple.com/support/iphone/assistant/phone/#section_1
Regards,
Jeremy

Whilst working on iMovie my screen has frozen. Cannot use any menus or dock icons. Tried turning off but asks am I sure. If I press shut down button it doesn't respond. Any ideas?

Cannot use any menus or dock icons. Tried turning off computer but message appeared asking 'am I sure'. If I press shut down button it doesn't respond. Any ideas? I was dropping multiple clips into my movie/project when it happened. It has been frozen for over an hour now. I can't hear the driving doing any work.

Thanks a lot. I had previously held the power button down and up popped the 'are you sure' message whhich provided a shut down button to press but it didn't work. Thanks for you help. I'll have a look in iMovie now to see if I've got any corrupted files. Thanks a lot
Kind regards
Derek White

My ipod broke and all my songs were bought on my itouch how can i get the songs if it doesnt even turn on?

i have the first generation ipod touch and the place on my ipod where you charge it broke so you can not plug it in. i bough almost all of my songs on my itouch and just got a new computer and was going to put all my songs onto my new laptop but the charging place wont let me do it. my ipod is not charged so i cant use it and i bought alot of money's worth of songs and there and can not afford to buy all the songs again. i just got a new ipod but i need to get my old songs onto my itunes. how can i get my songs back?

christinefromwindham wrote:
i have a new laptop it doesnt have anything purched in it all my songs were on my ipod
Doesn't matter if the laptop is new, your account is not new.
Download iTunes 10.3.1 (current) when installed click on the 'purchased' link in the sidebar then click on 'download previous purchases' (lower lefthand corner of page) and download them again.

Downloaded Microsoft Office 365. Wanted to use files originally done on Windows Word to my Ipad word app. How do I get documents from a Windows source--even through someting like dropbox--into my i pad so I can work on them?

How can I use document such as word or excell docs from my home windows based computer in my office 364 ipad word or excell app that I downloaded for my ipad... any suggestions out there?.

I presume you have already downloaded the free M.S. office apps to use with your 365 subscription? (Even if you haven't there are several other apps that will read these as well - )
You can get the documents onto your pad several different ways.
1. easiest for a single document is to simply e mail to your self. In mail, tap the attachement once to cause it to down load. then touch and hold the attachment until the 'open in ' box pops up, and choose the app you want to se. The document will be saved with that app.
for a loy of docs, it is easier to use the sharing system in I tunes, at the very bottom of the app tab. Drag and drop the docs you want to move back and forth.
Or use the clound. Dropbox works fine. Get the app in the store.
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The iphotos on my macair is frozen. how can it get it unstuck?

I pulled a photo from an email (my brother sent me of my neice) from his email into iPhoto. since then it is only spinning and is no longer functioning. How can I rectify this?

force quit - launch again and it it does not work force quait and Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library
Also tell us what version of iPhoto you have
LN

What do I do when my screen is unresponsive and it won't even turn off or let me unlock it?

I was in the middle of taking a picture and then all of a sudden it just stuffed up. I can turn on the my iPod to the lock screen but it won't let me swipe to unock and when I hold down the power button "swipe to power off" still comes up but it won't let me swipe. Also, I tried hooking it up to my itunes to see if it'll do anything and tried to download the latest version of itunes, now it says it didn't download correctly and wants me to reinstall it. Please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and maybe:
Issues installing iTunes or QuickTime for Windows
solving MSVCR80
iTunes 11.1.4 for Windows: Unable to install or open
Troubleshooting issues with iTunes for Windows updates

Shutdown? How do I get windoze 10 to SHUT DOWN and TURN OFF?

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Whatever. I have NEVER in all my years of using laptops (my first was a ThinkPad 380XD with Win 95) used sleep mode or hibernate. I have found those methods of shutting down to be buggy. Windoze 10 is STILL buggy on sleep mode. Why can I NOT shut down the
comptuer properly without doing a hard shutdown? When Windoze 10 (this is why I call it windoze) restarts from its hybrid sleep mode the computer takes more than 10 minutes to boot and load into the logon screen. This happens EVERY time I use the normal shutdown
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My TP 380XD (yes it still runs) with 266mhz cpu and 96MB memory running Windows 2000 runs circles around Windoze 10 on the T60!
Oh and Cortana and Bing are about the most useless search feature I've ever had the aggravation to try.

BJB
Suspect it has "dozed" off. Can we get your event viewer logs
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post
If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem.
The work around is to edit the registry. If you are not comfortable doing this DONT. If you are, backup the key before you do
Press Win+"R" and input regedit
Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"
Wanikiya and Dyami--Team Zigzag

When starting FireFox, a message is displayed "script error" message related to Chrome - FireFox will not start regardless of the answer I select - how can I get FireFox to display so I can turn off all plug-ins? Safe Mode does the same thing.

This problem isn't on this system - but a system I support at our church.
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Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all/
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
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*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct.I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?

My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct. I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

Email screen is frozen how to fix

EEmail screen is frozen how to fix

Hi Reb
I have 2 clients with the exact same problem. Since the iOS update 8.0 their mail apps launch run for a while then kick off to a black blank screen and crashes the mail app, this brings them back to their desktop.
I have done everything from factory restores to changing their mail account types from IMAP/POP/Exchange MAPI this does not solve the problem. We have taken it in to our nearest iStore and they have stated that nothing can be done and that we should hope that the next iOS update fixes the issue. I believe its an OS bug crashing the iOS mail app. I hope APPLE team look into this as if there is no fix on the next update i am going to recommend my clients revert to an older version of iOS and you know what an ordeal that is and what all that requires.
I will keep you posted on my findings but in the meantime i don't think anything can be done.
Regards Rob

HT4061 My iPad screen is frozen when trying to open Safari, any clues?

iPad screen is frozen. Any clues?

If it's just Safari that's frozen then try clearing ites cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
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My iPad screen is frozen. How do I get it unstuck? It won't even turn off

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