My IPad screen is grey even after I tried pressing the sleep and home button for reboot but turns out it stays grey.

My IPad screen is grey even after I tried pressing the sleep and home button for reboot but turns out it stays grey.

You can try to reboot a few more times. If it doesn't come back and you normally sync to a computer, hook it up and see if the 'guts' are working even if the screen isn't.
Beyond that you should make an appointment at your local apple store and have them check it out.

Similar Messages

  • I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button

    I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button.
    I tried connecting the device to my computer and itunes said that it could not identify my device.

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Hİ My ipad's screen is black. When it  take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!


    My ipad's screen is black. When it  take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!

    How long did you let it charge? It may take 30 minutes before the iPad responds when the battery is completely drained. Let it charge for at least 30 minute using the wall charger. Then rest the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
    If the iPad restarts let it continue to charge until the battery is 100%.
    If the iPad still does not start make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • My ipad is on an infinite loop.  I used ios7 for a few days and then did updates on some of my apps. that's when the infinite loop started.  I have tried pressing the power and home button at the same time, but it doesn't work. Please help!

    my ipad is on an infinite loop.  I used ios7 for a few days and then did updates on some of my apps. that's when the infinite loop started.  I have tried pressing the power and home button at the same time, but it doesn't work. Please help!
    I even tried some hints posted for ios6 (turn off Ipad, holding home button and plugging in power cord at the same time and then releasing the home button)
    I did manage to get a different screen that shows the itunes icon and a power cord, but nothing happens.

    You were on the right track. You got the connect to iTunes screen and you ended to use iTujes to restore your iPad. Try recovery mode again.
    Recovery Mode Instructions
    Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
    Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
    If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
    If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
    Use iTunes to restore iPad.

  • My Ipad 1 doesn't charge even after 5 hours of charging. I tried pressing the power and home button to reset it (even tried toggling the mute button a few times), but It doesn't start up with the apple logo. Anyone has any ideas what else can I try

    a have tried everyting now a dont have a clue what too do??

    Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good. If your computer/iTunes does not recognize the iPad, then the cable is probably bad.
    Try this first -  Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- %20beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    The Ultimate Guide to Solving iOS Battery Drain
    http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    Poor battery life after installing iOS 7.1? Try these simple tips
    http://www.zdnet.com/poor-battery-life-after-installing-ios-7-1-try-these-simple -tips-7000027348/
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Charging Tip - Switching to airplane mode turns off battery-draining wireless and cellular access, allowing your iPhone/iPad to recharge up to twice as fast.
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • Ok. So my 2nd gen ipod touch is frozen at the Apple logo screen. Ive tried doing the sleep and home button, conecting it the computer and running it dixk mode and restoreing it and nothing works.it wont get unstuck. Is it just plain dead?

    Is there a soulution to where i can keep this one?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    It is very likely that you will have to restore the iPod.

  • My iPad screen has gone black.  I have tried resetting it with the sleep and home buttons and it only flashes the apple on the screen for a nano second and then it goes black again.  I can even hear notifications arriving, but I cannot see anything...

    My iPad screen has gone black.  I have tried resetting it with the sleep and home buttons and it only flashes the apple on the screen for a nano second and then it goes black again.  I can even hear notifications arriving, but I cannot see anything...I'd rather not reset it to the factory settings as I have a lot of things I worry about using.  Either way seems to me that the system itself is working since I can hear it working, but its the screen that isn't.  It has not been dropped and has been in a case for years!  Please help!

    When the power is on and I press the home button, I can slide my finger where the slider bar "would be" and it makes the noise as if its "opening" flashes a blue screen then returns black...

  • HT201412 iPad not responsive. Even hold both the restart and Home buttons for 20 seconds. Trying using iTune to restore it, then only the charging button is shown. iTunes can not even recognize the iPad anymore.

    iPad not responsive. Even hold both the restart and Home buttons for 20 seconds.
    Originally I can see the iPad symbol on the screen. Trying using iTune to restore it, then only the charging symbol is shown. iTunes can not even recognize the iPad anymore.

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • Hello i hav an ipad mini and i was in the middle of the ios 8 update and i held the sleep and home button at the same time to cancel the update and now it wants me to connect to itunes i dont no how to do that can someone pleaze help me

    hello i hav an ipad mini and i was in the middle of the ios 8 update and i held the sleep and home button at the same time to cancel the update and now it wants me to connect to itunes i dont no how to do that can someone pleaze help me?

    RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

    My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

    have you tried charging the device ?
    if so and it still does not work you can try a Forced Recovery..
    by holding the HOME button down and plugging it into your computer at the same time..
    http://support.apple.com/kb/HT1808

  • My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black

    My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black.  Thanks!

    Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

  • My ipad will not let me slide to log in, or power off. i have tried to hold down the sleep and home button at the same time, but that did not work. Do you have any tips for me? Thanks

    my ipad will not let me slide to log in, or power off. I have tried to hold down the sleep and home button at the same time, but that did not work. D o you have any tips for me? Thanks.

    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • What can i do to get my phone working. It went to a black screen when I was playing a game. I pressed the power and home button then it showed the apple logo and went back to a black screen. Doesn't came on, show a charging sign, read on iTunes.

    What can i do to get my phone working. It went to a black screen when I was playing a game. I pressed the power and home button then it showed the apple logo and went back to a black screen. Doesn't came on, show a charging sign, read on iTunes.

    Press and hold the home and power buttons for 15-20 seconds until the white Apple logo appears.

  • My iphone died and when I plugged it back in to charge it when it powered on the screen remained black.  I can hear when I receive a text and a hear siri.  I have tried holding down the sleep and home button

    My iphone died & I plugged it back in to charge when it powered on the screen remained black.  I can hear when I receive a text and siri.  I have tried holding down the sleep and home button and restoring in itunes neither worked.  The screen on the phone is cracked but has been working fine until now.  Please help!!!

    Here's how to perform the restore:
    HT1414
    If you can actually get to restore, maybe (I estimate a 0.01% chance) you'll be able to do a backup before the restore.  Actually, from the symptoms you describe, I suspect a restore won't work either and you'll need to do a recovery.
    Just in case, if you need to recover (restore fails), here's how.  Note you may have to try to get into recovery mode more than once.
    http://support.apple.com/kb/HT1808

  • HT1320 My Ipod nano says its locked and screens on and it's staying frozen.  I have tried pressing the menu and select button simultaneously and still not reset.  What should I do?.

    My Ipod nano says its locked and screens on and it's staying frozen.  I have tried pressing the menu and select button simultaneously and still not reset.  What should I do?

    Right click on the iPod Nano icon.  "Eject" should pop up.  At least that is the way it works on Macs. 
    Just found this: 
    iPod: How to Safely Disconnect if iPod doesn't eject

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