My ipad serial number is invalid

I have bought a new Ipad Air 2... while checking its information over the internet at Apple website... i found that its serial number is invalid.
Please advice

I bought Ipad air 2 on Ebay, trying to register on apple.
Got the message below:
We're sorry, but this serial number is either invalid or it is for Apple software or accessories. If you are trying to add Apple hardware other than an accessory, please check your information and try again.

Similar Messages

  • Hello! I am attempting to register a product, my iPad, to my adobe products with its serial number and I am being told that the serial number is invalid. I am certain that the serial number is correct, and am unsure how to proceed.

    Hello! I am attempting to register a product, my iPad, to my adobe products with its serial number and I am being told that the serial number is invalid. I am certain that the serial number is correct, and am unsure how to proceed.

    apart from the fact there's no way I could have answered your question confidently, I was also not able to supply my non-answer within your very tight time constraints.
    what happened? how'd you get on?

  • Apple Support says my serial number is invalid. What would cause this and how could I fix it. And yes, I am certain I provided the correct serial number.

    Apple Support says that my serial number is invalid. I provided the correct number. What would cause this and how can it be fixed. Ipad II.

    Things that could cause it:
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    I don't have a clue what I am doing with this.  Here is my discussion with Customer Service:
    Naresh: Hello! Welcome to Adobe Customer Service.
    Naresh: Hi Mary.
    Naresh: I understand you have been getting invalid serial number, am I right?
    Mary Vance: Hi
    Mary Vance: yes
    Naresh: Please provide me with the serial number, Mary.
    Mary Vance: I provided my serial number here
    Naresh: Thank you for the serial number.
    Naresh: Please allow me 2-3 minutes while I check your serial number.
    Mary Vance: no problem
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    Naresh: Thank you for being online.
    Naresh: I would like to inform you that the server for CS2 products have been shut down by adobe since then you are not able to install the product.
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    Mary Vance: will this allow me to reinstall Photoshop?
    Naresh: Yes, Mary.
    Mary Vance: ok...what is that link?
    Naresh: Please clcik here to download.
    Mary Vance: thank you....trying it now
    Naresh: You are welcome.
    Naresh: I will also provide you the link for further information regarding the installation of CS2 products.
    Mary Vance: the download doesn't have anything regarding installation
    Naresh: Please click for the information.
    Naresh: I am sorry for providing wrong link.
    Naresh: Please click here to download.
    Naresh: The 3rd link is for the download of CS2 Photoshop.
    Naresh: Were you able to view the download link, Mary?
    Mary Vance: what file in that download is supposed to help me?
    Mary Vance: the first and 3rd link were the same
    Mary Vance: when trying to load from my software, I get the message saying my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
    Naresh: Mary, Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
    Naresh: So you will have to download the software from the above link.
    Naresh: May I know in what OS you are trying to install the software?
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    Mary Vance: windows 7
    Naresh: I am sorry you will not be able to install the CS2 application on Windows 7 since it does not support CS2 version.
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    Naresh: You can try downloading the software.
    Mary Vance: was the original link that you sent me suppose to allow me to download Photoshop?
    Mary Vance: I did try and got the message that the serial number is invalid. Is there any way to get around this or should I throw it away?
    Naresh: May I know whether you uninstalled the product.
    Naresh: ?
    Mary Vance: I did uninstall Photoshop only. Then I tried reinstalling Photoshop only and got the message about the serial number.
    Naresh: I check and see that it seems to be a technical issue, I request you to please post your query to the forums so that you will get the resolution from our expertise and I'll provide you the link to visit the forums.
    Naresh: Please click here to visit the forums.
    Mary Vance: I guess I will try that.
    Naresh: Yes, please.
    Naresh: Is there anything else I can help you with?
    Mary Vance: I don't see where you helped me with this yet, so I guess not!
    Naresh: I am sorry for the inconvenience.
    Naresh: Thank you for contacting Adobe.  We are available 7 days a week, 24 hours a day. Goodbye!
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    CS2 is very old and reached its "end of life" a while back.  So probably won't run on modern operating systems.  If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
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  • I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid.  I am taking the serial number directly from the list of products on my Adobe account.  Please advise

    I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid.  I am taking the serial number directly from the list of products on my Adobe account.  Please advise

    Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
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  • I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to u

    I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

    You are allowed to have two activated installations.  If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?).  Talk to Adobe support thru chat.  They might be able to resolve this with you:
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  • Help! When I try to reinstall CS6 Design and Web Prem i get message that my serial number is invalid

    When I try to reinstall CS6 Design and Web Prem i get message that my serial number (Design and Web Prem <serial number removed>) is not valid? Why???? I have it installed now on just one computer only. It was installed also on a computer and a laptop. The laptop crashed and couldn't restart anymore. I had to through it away. After that I installed on another computer at a place where I work sometimes with photoshop. Then suddenly I got message at my computer home that the serialnumber is invalid. I installed for the time an try out version, and now I have deleted the version that I had on the computer but when i want to reinstall my legal bought version with the serial number that i mention there, I get again the message that my serial number is invalid. But now it is only installed on 1 other computer. If I check the sites, I have to contact Adobe but I don't know how. The link does not work and I cannot find any phonenumber.!!

    If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine.  YOu should contact Adobe by chat or by phone and have them deactivate for you.
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  • I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    jessicar
    Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
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  • HT4623 I trying to update my iPad using iTunes. After connecting to MacBook Pro where is installed all latest software iPad is recognised as iPad, Serial Number: n/a. iTunes run recovery mode, trying to restore iPad firmware, and in the end unknown error

    There was some updayts for my iPad 4 automatically downloaded. After installing it, the iPad began to restart itself every few minutes.
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    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

  • Serial number says invalid when I put it on a new computer MacBook pro

    I Purchased pse13 and installed it on my pc.  However I decided to purchase a Mac book pro and want to install pse13 on it as I will be selling my pc.  It keeps telling me the serial number is invalid.  Also how do I make a backup copy of the software since I downloaded and don't have a disk.  Thank you.

    You have a serial number. It's registered to your account. The rest is of no consequence. Contact support if you need to reset activations.
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    Mylenium

  • I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number.  When I enter my CC serial number, it indicates that the serial number is invalid

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    I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
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    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
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  • I am changing laptops and have tried to download and install Acobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number.  Now what?

    I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number.  Now what?

    If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine.  YOu should contact Adobe by chat or by phone and have them deactivate for you.
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    http://www.adobe.com/support/download-install/supportinfo/
    If you are getting a message that indicates the serial number is not valid, you should look thru the following:
    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • Finished installation but it says my serial number is invalid

    I finally figured out how to install CS2 from my download files.  However, when I tried to run Photoshop it says "user name, organization or serial number is invalid. The application cannot continue and must now exit".  And it does.......................
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    did you have old ps2 files on your computer?  if so, cleaning everything out may help resolve that problem.
    uinstall cs2 and http://helpx.adobe.com/creative-suite/kb/manually-remove-creative-suite-2.html

  • Serial Number is Invalid? Need Help.

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    MrGoodbar1318 I would recommend removing your Adobe software by running the un-installers located in Applications/Utilities/Adobe Installers.  Once you have removed the software then also verify the following folders have been removed:
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  • Serial number is invalid for Adobe Acrobat Pro 9 within CS4

    Hi,
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    oh man, i think i am having a bigger problem now. I tried to uninstall the whole CS4 suite and was prompt to enter my serial key, to my horror, the big red cross appears. Making my serial key invalid for the whole suite. What is going on man. I think this really screw up my system, i am using vista 64. I am going to reformat my computer and try to reinstall, but i did not deactivate. Will this cause my just bought CS4 useless???? I am starting to get worried.

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