My iPad shows the wrong apple I'd when I try to update my apps
I checked the settings and my correct apple ID is tthere but whenever I try to update an app, it shows the wrong apple ID and I can't change it.
dcre wrote:
Yes, it's an old Apple ID that was changed at least 2 years ago.
There is a difference between creating a new Apple ID and changing the username that you use for your Apple ID. If you got a new email address and changed the old Apple ID to reflect the new email address, that new ID should work with previously purchased apps.
So did you just change the username (the new email address) for your Apple ID or did you actually create a new Apple ID? If you created a new Apple ID, you will not be able to use that new ID to update the old apps. You will have to continue to use the old ID and password to update those previously purchased apps.
Similar Messages
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I got a new apple iD so when i try to update my apps it wont change the last one that i had so i cant update my apps. How do i fix this?
- Go to Settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test. -
How do I change the Apple ID in the prompt on my iPhone when I want to update an app?
My Apple ID on my iMac's iTunes Store is my current one.
My Apple ID on my iPhone is my former one.
How do I change the one on my iPhone.
Thanks,
TomThank you.
I have not pinpointed the exact dates but I know I changed my Apple ID and downloaded the apps around the same time a few months ago.
My old ID is being used by a family member. I entered the password for that ID and the updates worked.
Next I will have to see what happens when I try to update the apps, she has some of the same, on her iPhone.
Again, thank you,
Tom -
Why does it say Apple ID disabled when I try to update an app
Why does it say my Apple ID is disabled when I try to update an app.? My ID works for everything else. Also, I thought with the new iOS update that apps are supposed to update themselves but mine haven't.
On your Mac/PC open iTunes (make sure it is updated). On the tabs on the left click on "iTunes Store". This will change the window on the right to the iTunes store. The top right corner should have your Apple ID or Sign In written. If there is an Apple ID written click on it and Sign Out. The corner should then change to "Sign In".
Now click on Sign In and sign in with the wrong/incorrect Apple ID that you no longer wish to use or update from.
Once logged in, click on the down arrow that shows when you move the pointer on the top right corner where it should now show the apple id, and select Account.
The page that opens up should have a section called "iTunes in the Cloud" with a tab on the side saying "Manage Devices".
Click on Manage Devices. Its should list your iPhone or iPad that you no longer wish to use with this Apple ID. And click Remove.
Once its confirmed click "Done" and from the top right corner select Sign Out. -
Why is it asking for my moms Apple ID password when I try to update my apps?
When I download an app it asks for my Apple ID password, completely normal right? However when I go to update my apps it for some reason asks for my moms Apple ID password instead of mine, so why is this, how can I fix it?
Looks like one or more of the apps on your device were downloaded using your moms ID. You need to figure out which one, and delete it and DL it under your ID, otherwise you'll need to sign in with her ID.
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Why is my Apple ID incorrect when I try to update an app but is correct in the settings
When I update an app it asks for my dads apple I'd but in the settings it is set as my apple id
Because that application has his Apple ID stored inside it. This can’t be changed without deleting and redownloading it.
(110244) -
I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
How do I get my itunes to recognize my account, it seems to be stuck on my friend account even when my ID show up as sign in, only when I try to update an App, that my friend account appear. I try to reset it on the computer and the phone itself, but no luck. Please advise
Many thanks lllaass,
The Touch Copy third party software for PC's is the way to go it seems and although the demo is free, if you have over 100 songs then it costs £15 to buy the software which seems not a lot to pay for peace of mind. and restoring your iTunes library back to how it was.
Cheers
http://www.wideanglesoftware.com/touchcopy/index.php?gclid=CODH8dK46bsCFUbKtAod8 VcAQg -
When I login to update my existing apps, the login window shows the wrong apple id. i cannot change it because it is all grayed out. how do i solve this problem?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
I have two devices (Iphone and Ipad) on the same Apple ID. When I go to Icloud and click at the "find Iphone" I see only one of my devices. How can I do to see both of them?
Obvious question, but have you got 'Find My iPhone' set on both devices? Settings>iCloud>Find My iPhone.
-
Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings! Anyone else have this issue?
I think its meant to show your name, not your ID.
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I have changed Internet providers and have finally managed to update my primary email details under the Apple ID manage your account area.
However my old email details are still showing up when I try to update my apps etc. Can anyone please tell me what else I have to do to change my Apple ID. It seemed that I had already successfully done this but obviously not. I have an iPad 2Did you change the ID in Settings>iTunes & App Stores>Apple ID? Tap the old ID and sign out and then sign in with the new one. If not running iOS 6 it will be Settings>Stores>Apple ID.
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when i try to update an app on my ipad it says its not in the correct store and i log into my computer go to apple.com and sign in with my ID and go to country/region and click United states of Amerca and It doesn't change it... whats wrong?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located; re-select country/region even if it is correct
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
How come someone elses Apple ID Shows up when I try to update my apps
How come someone elses Apple ID Shows up when I try to update my apps? It's Grey and won't let me change it. I've signed out and resigned in, but this very odd email address always shows up as my apple ID. Please help if you can, I just need to update some apps.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.
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