My iPad smart cover scratched my iPad, can apple replace my iPad?

I was very up set to find that my apple smart cover hinge scrached the right hand side of my iPad. I was very upset at this and as an apple lover this is not what I expect!

No, because you scratched it, not Apple. Furthermore, it is going to be hard to prove that the smart cover caused the scratches on your device, and that they were not in there earlier.

Similar Messages

  • Can apple replace my ipad mini

    Hi there!
    My aunt bought me this iPad mini from Saudi Arabia.
    It doesn't have FaceTime in it which I really want to have.
    I was wondering if Apple (Philippine branch) can replace it?

    It's because your warranty is not international. It is Saudi Arabia who does not allow ipads, etc. to have facebook.
    If you got it very recently, you should explain the situation to your aunt, mail it to her, and ask her to return it. She can then give you cash and you can buy it in the Phlippines where it will have facebook built in. I would think she would understand. (I don't think an itunes gift card bought in Saudi anad sent to you would work either.)
    However, if you're near an Apple store you can always try to return it before you have to mail it back to your aunt.
    Hope this helps.

  • Smart Cover scratched my iPad Air screen

    Has anyone else had the Smart Cover scratch their iPad Air screen?  I am very careful with my iPad, and the scratch was not there yesterday.  I use the Smart Cover.  It really is not a smart design to have the part of the cover that goes against the screen be the same part that sits on the desk or where ever the iPad is being placed.  I have tried flipping the cover the other way, but the magnet does not hold and it falls over any time I try touch the screen.  I use my iPad for work, so I have it sitting upright most of my day.  This is really frustrating.  While I have the Apple Care, I do not want to have to pay $100 to get the screen replaced.  It's a small scratch, but it's very visible, particularly when typing notes/documents/emails.  I overpaid to have an Apple-brand cover, just because I thought this would be the safest thing for my iPad.  I am thoroughly disappointed.  Now my $930 iPad is permanently damaged.

    Has anyone else had the Smart Cover scratch their iPad Air screen?
    I have the smart case, basically the same as the cover, and have yet to experience a scratch in over three years of use.
    I do not want to have to pay $100 to get the screen replaced.
    If it bothers you, you don't have much choice. Isn't that part of the reason you bought Applecare+?
    I overpaid to have an Apple-brand cover, just because I thought this would be the safest thing for my iPad.
    You did not overpay, you paid what Apple charged. No cover is going to protect 100% of the device. The scratch could have come from anything besides the cover. Any cover is better than no cover.
    Now my $930 iPad is permanently damaged.
    Uh, no. You can have the device replaced with a refurbished model. New case, battery and screen. To get the device replaced is only 10% of the cost of a new device. Use your Applecare+ for what it was intended. Otherwise you paid more for Applecare+ than you did for the cover yet complain about the price of the cover.

  • I can not use ipad smart cover after upgrade ios 7.

    I can not use ipad smart cover after upgrade ios 7. It makes reboot again again...if i cover up ipad with smart cover. i never had this problem before. please fix this bug!!!!

    Change your iPod DNS to 8.8.8.8
    That should work. Cheers

  • Hello guys i heared that smart cover scratch the ipad body ..is that real?

    hello guys i heared that smart cover scratch the ipad body ..is that real?

    Maybe minimally, but nothing that would make me stop and look. I wouldn;t worry about it.

  • TS2634 iPad Smart Cover sleep mode isn't functioning when top lid is closed, iPad still on.

    Smart Cover isn't functioning correctly.  When lid is in place I can still see my iPad on with screen light.  No click sound after lid is place also.  I have remove the Smart Cover and fitted it to my iPad but still Smart Cover sleep mode is not working. 

    Go to Settings>General and make sure the switch to iPad Smart Cover On/Off is set to On.

  • TS2634 Why would my ipad Smart Cover suddenly stop charging?

    HHI my ipad Smart Cover suddenly has stopped charging when I close it. Can anyone give me a reason it might do that?

    Gotcha...figured it was worth mentioning.
    What I would do next (provided you've exhausted everything else) would be to backup the device using iTunes...backup your media as well. Then restore the device as new, not using any backup. After the initial setup, don't install any apps or media. Test for the issue. If the issue is present after restoring as new, that a good indication that there's a hardware issue. If the issue is not present after restoring as new, the issue a likely a botched/borked setting somewhere in the backup of the iPad. In this case (and assuming you want to clear the issue), you'll have to rebuild your device (apps media, settings, everything) from the restored as new state. This won't be pleasant or enjoyable but it may need to be done if you want to clear the issue. I had to do this recently to clear a different issue and I know it's not easy, especially all of the settings involved. I may have it a bit easier than most since I keep my iPads pretty empty...my 16 GB devices have more than 8 GB free on average (3 - 4 GB used).

  • IPad smart cover cannot come on

    my iPad smart cover connot stick together pleasget some instucions to put my smart cover on!!!!

    If you look at your Smart cover, there are 3 places where it's thinner to allow the cover to fold up and be used as a stand.  Since these parts don't touch the screen, the screen doesn't get cleaned right there.  If you remove the cover and fold it with the microfiber side facing out, you can wipe it across the screen for a complete cleaning.

  • HT204158 how do you fold an iPad smart cover to prop up the iPad?

    I have seen the iPad smart cover folded so that you can prop up the iPad to watch a movie.  How do you do that?

    You basically just "roll up" the cover. See the video included on this page:
    http://apple.wikia.com/wiki/Smart_Cover?file=IPad_2_Smart_Covers
    Regards.

  • IPad smart cover ripping at sides

    My iPad smart cover at the sides is breaking and separating. I lost the receipt will apple still give me a new one if I take it back With out the receipt?

    Mine has been good thank god, but I know with the smart cover they were having problems with the early ones. I read somewhere that people even without a receipt could go in for an exchange. You never know.

  • IPad (4th Gen) What is a good case that goes with the "iPad Smart Cover"?

    Hi,
    I'm currently looking for a case that covers the aluminum back that also goes with the iPad Smart Cover. Thanks!

    I've bought a ton of back covers. It's been hard trying to find the right one. I've settled on two really good ones though:
    Caudabe Shell: This one's my daily driver, so to speak. I've got the frost version and it looks really good and has held up really well. Price is very reasonable too.
    Switcheasy Cover Buddy: I like this one as well. Only thing is that they don't seem to have a frost version. They just have opaque colors, which I'm not a huge fan of. This is also a little bit more expensive than the Caudabe cover.

  • How to clean the iPad Smart Cover(Leather)?

    how to clean the iPad Smart Cover(Leather)?

    For added protection, use wilsons leather cleaner/protector spray.  Makes it water proof and stain resistant.  Just did it to my tan cover and it worked great!

  • HT204158 how to clean ipad smart cover

    I got something a bit oily on the iPad smart cover. How do I clean it?

    Leather or polly cover?
     Cheers, Tom

  • Will the old smart cover; product code MC947LL/A, work on the iPad 4th Generation?

    Will the automatic turn off/on work?

    According to the Apple Store online, it should.
    http://store.apple.com/us/product/MD307LL/A/ipad-smart-cover-polyurethane-light- gray?fnode=3b

  • When new ipad smart cover will launch in india?

    I want to buy apple new ipad smart cover, i am staying in Mumbai, India.

    http://www.apple.com/in/buy/

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