My ipad was being updated to ios 6.1.3 and when it rebooted it went to recovery mode. I want my ipad 2 back with or without my files.Please help
My ipad 2 was being updated to ios 6.1.3 and when it rebooted it went to recovery mode. I want my ipad 2 back with or without my files.Please help
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.
Similar Messages
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I Recently updated my phone to the newest software iOS 8.0.2 and it put my phone in recovery mode. So I connected it to iTunes and restored it twice and my phone still says connect to iTunes.
Are they not on the computer you have regularily been Syncing and Backing up to...
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/ -
pretty much what the title said
I went to Update my I phone (4) and It was updating then said it could not finish the update left my phone on the black apple after 40 mins went to recovery mode .. it said restore it but everytime I try it said error 18 what can i do?Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i've updated my iphone 4 (gsm) to ios 6.0.1 and after that it's stuck in recovery mode (itunes logo cable), i tried many solutions but nothing works, did any one has an idea about this , thank you
I should add that this has never been Jailbroken. I keep reading that a lot of times this is the case for a jail broken phone.
I have also gone through the not very helpfull steps on apples site to fix this.. It is not a security issue since i dont have an antivirus or any 3rd party software for my computer. -
i did an update on my sons iphone 4s and now it says it is in recovery mode and that it can not reboot or restore the phone?! it will not power down normal and keeps saying hook to itunes. all i did was an update and it went into recovery mode and will now not restore! how do i fix this???
Do exactly as it says, connect to a computer running iTunes and restore.
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I have an iphone 4 and trying to upgrade ios 6, downloaded the version and when trying to install get an error that i need internet, i have internet of course... please help...
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
My new iPad mini can't install apps - I have updated to IOS 7.1.2 - I note that one possible solution is to reset all under settings>General but I don't see "reset" - please help
1. Try reset iPad
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
2. Sign out and sign back in to iTunes and App Store
Settings>iTunes and App Store>Apple ID>Sign out and sign in -
I just tried to update my phone through itunes and now it says it's in recovery mode. Help???
Hey jeburg,
Thanks for the question. I understand that your iPhone is in recovery mode. To exit recovery mode, try restarting the device. If the issue persists, try restoring with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
Hello,
So I'm pretty baffled at this point. Last night I started downloading the iOS 7.1 update as my iPhone 4 was plugged into iTunes. The update did not complete on my phone. Instead, the dreaded "Connect to iTunes" logo appeared. After researching last night and again this morning, I have not found a solution.
When I plug my phone into iTunes, this message appears: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." Then, I have the option to restore iPhone.
So, having come to terms that I will lose all data - luckily my photos and videos have all been uploaded to my computer - I began restoring it. As it's downloading, this message then appears:
I've read through the "More Information" page several times. Checked my host file, added the "# " in front of the gs.apple.com IP address, restarted the computer, and still no luck. I haven't tried updating or restoring on another computer yet, but I have a feeling that won't change anything - I've read other people's accounts and that step just didn't work.
I updated my iTunes to the lastest version and restarted. Nothing.
I downloaded tinyumbrella and RecBoot to try and exit the apparent recovery mode. This didn't work. I have tried numerous times restarting the phone (holding down the home button and power button) with different variations of unplugging the USB from my laptop, letting go of the home button when the Apple logo appears, holding down the + volume button along with the power button, etc.
Does anyone know what I should do? Would calling Apple help? Or would going in person to an Apple store be better? Would they replace my phone? I don't see how this can be resolved unless the Geniuses have a universal restart method that bypasses everything. I need my phone for work and would be okay with just restoring the phone. Note: My phone has not been jailbroken.
Really hope someone can help. I would greatly appreciate it...
Thank you!The fact that gs.apple.com was in your host file to begin with is an indicator that your computer was used to jailbreak or hack an iOS device at some point in the past. You can not get help here for a hacked or jailbroken device. If your phone was hacked or jailbroken, Apple won't touch it.
RecBoot and Tinyumbrella are hacking tools.
Google "iPhone DFU mode".
Try restoring in DFU mode. If that doesn't fix it, make an appointment at the genius bar and see what Apple has to say about it. -
Hi. When icloud first came out it worked well on all of my mac devices (macbook pro, ipad, iphones). However now it no longer works on my computer. When I go to system preferences it is unchecked and when I check to enable it, it tells me it can't. I also go to iCloud settings and when I check the photo stream box a few minutes later it is unchecked (which I never do). Please help.
Mmmm, I was hoping there might be a few more clues.
With little confidence you might try the following.
Reset photostream at iCloud.com.
Log out/in of iCloud on your Mac.
Trash your system preferences plist. -
I don't know what to do, cause' now is like non stop i've tried to reset it but is still doing the same. I just wanted to install the new version and it end up bad helppp!!!! pleaseee
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
Hi everyone!
I tried to update a few apps from my iPhone, and to install new applications from APPSTORE. But i got a message :" Your Apple ID has been disabled"!!!!!!
What can i do now? Can you help me please?
The same thing happend with my IPAD....
How can i do to function all this in the same way which was working till this problem appears.
I want to mention that i have 2 email adresses asociated with the same Apple ID.
wait for an feedback!
Thanks a lot!Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
Iphone 3 GS was not being used for some time. When I charged it for use the screen is not becomeing bright. The images are very dim although i increased the brightness. Pls assist.
Since it's a new machine, contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine. That also might apply to newly bought ones inside the first 90 days.
FWIW, IMO, the AppleCare extended plan's the cheapest insurance you can get for your new desktop machine. -
Can someone help with me with my problem of not being able to redeem my voucher please
Welcome to the Apple community.
iTunes Card and Gift Certificate FAQ -
After download IOS 8.0.2 my iPad went to recovery mode. how i can turn it on
After download iOS 8.0.2 my iPad went on recovery mode, how do i come back to regular use ?
Use iTunes on your computer to restore it.
~Lyssa
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