My ipad was logged into a fake (typoed) account, and now I cannot update any apps. Help?
My apple ID is: [email protected]
For whatever reason, very clearly a simple typo, it logged me into '[email protected]'. I don't know how, I don't know why. I do not have a password for that account, to my knowledge that account does not exist. However, now *all* of my apps, especially those I have bought (and can prove to have bought) with my real account, ie, [email protected], are listed as [email protected] I cannot update any apps, as they say they are linked to another account. I bought them with this account, the other account doesn't even exist. What do I do?
Yes. I have also wiped and restored the ipad. I have also tried updating the apps via itunes on my mac. It always says the account is [email protected] It isn't. I have proof I bought it with [email protected] I have credit card receipts, apple receipts, et cetera. The account has always been, and will always be @gmail.com.
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I was badgered into installing the latest Itunes and now I cannot find my music nor my podcasts. Where the **** did they go and how can I get them back? You folks at Apple sure make it hard to like you or want to use your products.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't normally lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the main iTunes library folder (and subfolders if possible) from any real-time scanning process.
tt2 -
Husband logged into iCloud on my computer and now my stuff is being synced with his.
husband logged into iCloud on my computer and now my stuff is being synced with his.
Figure what out?
If it is not connected to wi-fi or it is off, then you cannot play a sound or locate it.
There is nothing more you can do other than look for it. -
I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need to do?
You can write into support and ask for help reenabling the account through this link here:
http://www.apple.com/support/itunes/contact/
Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account. -
My mom has a brand new Macbook Pro which was set up at the Apple Store and now she cannot get it to accept her log in info. What should she do next?
Thank you sig--it seems in talking to her on the phone that she was not giving me the info correctly and she couldn't get into her bank account, NOT the computer. The computer is fine she was just frustrated with the bank's system and feeling alone with no help handy...
I appreciate your reply. Thank you. -
I have upgraded my OS into Mountain Lion and now I cannot see any net storage disks. may someone help me? thanks
Hi kiwirudy,
I've had the same problem more than once since I started trying to download my 14 April purchase of OS X Mountain Lion.
I found a property list called manifest.plist in my ~/Library/Application Support/AppStore folder which had a Boolean property called failed checked. I unchecked it and afterwards I was able to resume my download.
Here are some steps I've found useful:
Close the Mac App Store.
make a copy of the ~/Library/Application Support/AppStore folder. For some strange reason the Mac App Store likes to just delete it in some circumstances, which will mean that one has to start one's download again from the very beginning.
Double click on the manifest.plist in one's ~/Library/Application Support/AppStore folder.
This should open it in Property List Editor.
Expand all the nodes (holding down the alt key and clicking on the highest collapsed node should do it.
Find a key called failed of type Boolean and uncheck it.
Save the manifest.plist and close it.
Open the Mac App Store.
The red message "an error has occured" should now be gone and one should be able to resume one's download.
In the event that the ~/Library/Application Support/AppStore folder gets deleted:
start the download again (it will start from the beginning), pause it and close the Mac App Store.
copy your backup copy of the pkg file back to its sub-folder (it's a numbered folder in the ~/Library/Application Support/AppStore folder).
Open the Mac App Store and resume your download.
It should continue from where it left off.
This has worked for me so far. I'm holding my breath. Don't know if I'll still be alive when it's finished.
Regards
Nic
Message was edited by: n c h -
My iPad was logging me out so I have reset it - it retained all apps but I cannot now log into iCloud and when downloading apps it defaults to the wrong email details so the iPad doesn't recognise it to update - can anyone suggest how to resolve this
Have you attempted to access your Apple ID through iforgot.apple.com ?
If you have access to the internet, you should be able to go through the process of resetting your Apple ID password via security questions or email.
Assuming that you use the same Apple ID for iCloud and the iTunes/App Stores, resetting your password may help you log back into iCloud and the iTunes/App Stores. -
I was buying songs on my Itunes account and I signed-out and now my Itunes icon on my desktop will not work at all. How do you access your account
http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable. -
I have changed my ID (mail) and now I can updated my apllications in the ipad because still appears my first ID... How can I change my ID in the IPAD????
Apple ID (your e-mail address) that was used to purchase apps are forever tied to that Apple ID for updates.
Apple ID cannot be merged or transferred to another Apple ID.
You can change the e-mail address associated with the Apple ID below:
https://appleid.apple.com -
i hooked up my iphone 5 c to my computer to download my photos onto my computer and instead it downloaded all pictures on my computer to my phone and ipad in the photo gallery and now I cannot delete them. please help
Sounds like you synced the photos instead of importing the photos.
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I was able to print from my iPad to my wireless HP printer and now I can't. Any suggestions on what to do to get it back? Will resetting network settings help?
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When I go to the e-bay web site I can view everything I wish to BUT when I try to log into my account entering my username and password in the boxes nothing happens and if I try to do anything else Firefox Hangs up and nothing I do will clear it. I have to completely shut down my computer including switching off at the mains . I have tried to set Firefox to default but to no avail.
Everything works well with Internet explorer.
I am using Firefox 18 with AVG and Zonelabs running on my computer
Help please to resolve this problem as I would prefer to use FirefoxThe Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
I am getting the same message when I try to log in thru www.comcast.net on Safari, the Comcast Xfinity app and adding Comcast to my email accounts. I've also turned the phone on and off with no good results. My husband had the same problem and finally opened a Gmail account and had his Comcast email forwarded there. Any ideas would be appreciated.
Have you tried adding your comcast account using the built in IOS mail app.
If you're using the Comcast Xfinity app, then look at their support site or ask the app developer. -
I was on Snow Leopard with no issues accessing my Windows and Java based hospital computer system . I swithced to Mountain Lion and now I have NO access to any of the hospital applications remotely. Is there a way I can get back to Snow Leopard or manipulate Mountain Lion to allow me to access my hospital system?
davidmarr wrote:
Is there a way I can get back to Snow Leopard or manipulate Mountain Lion to allow me to access my hospital system?
Restore the Snow Leopard bootable backup/clone or the Time Machine backup. As for making ML work, I've not a clue since I don't do windoze or access things remotely. You'll have to wait for one of those gurus to pop in or just post what's happening when you try at the ML forums. -
On only the very first visit to a website, Firefox _very briefly_ shows a "Do you want Firefox to remember this password?" dialog bar at top right of screen.
The first time that I used Firefox to access this particular, and very often visited site, I missed that dialog bar. It disappeared before I had a chance to mark any one of the three boxes and now, I must enter my log-in information anew at every log-on to that site.
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