My ipad was not letting me download any sort of app or song unless i posted my credit card. when i posted my credit card information the next day my credit card information said itunes was charging me $22, and i dont know why. could someone please help me
a couple of days ago i purchased an itunes card, but for a couple of months i was unable to download any sort of app or song, because it wanted me to post my credit card on my billing address. i had not purchased anything, yet the next day on my credit card it said i had purchased $22 worth. i dont know why if i had not purchased anything.
You will need to contact iTunes support and ask them why you are getting the message and how to resolve it, which you can do via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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so yesterday i updated to ios 8.0.2 and i lost all of my pictures and notes and whatnot and i dont think i have them saved on my icloud or anything , the pictures and notes were really important to me but i have no idea how to get them back . can someone please help me ?
Well, if you updated to 8.2, then you are living in a different world than the rest of us. 8.1 was just released on Monday.
Do you not have an iCloud or iTunes backup that you can restore to? Have you not been importing your photos to a photo library on your computer?
Maybe you could start from the beginning and we can see if we can help. If you had to restore your device, and you have absolutely no backups, then, I'm afraid you are out of luck. However, if you have backups, or if you have been importing your photos on a regular basis, then probably most of your stuff can be recovered.
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I can't do the update it says I don't have enough storage it wont even let me download apps, I have very little on my Ipad i only have 1 song 24 apps 623 photos 96 videos and this has 13 GB
The 96 videos are probably the space hog.
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
Cheers, Tom -
my ipod touch screen has turned bright white. the things are visible but partially and when shift the screen it leaves trails behind. i dont know what to do help please.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Please help me! my ipod wont play music or unlock itself. i updated to ios5 thinking this would fix it and it wont work still. it is now locked at the lock screen and the little slider bar thing wont slide over. its stuck. and i dont have an apple protection plan because i bought this ipod touch off of a friend 8 months ago. i really dont want to have to spend 300 dollars for a new ipod touch. please help.
I also live an hr away from the Apple store, so its not the best thing to go there just to ask a question and find out what to do
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My iPad will not let me download an iTunes movie due to lack of space but I purchased more space and it still won't work
As stated above - purchasing more space in iCloud has nothing to do with this. You do not have enough space left on the iPad for the movie to download, you need to delete content on the device itself.
You may want to transfer purchases to iTunes and then delete some content on the device to make room.
Transfer purchases.
http://support.apple.com/kb/HT1848
This article explains how to delete content from the device
http://knowledgebase.pearsonschool.com/kmp/public_kbase.php?action=showEntry&dat a=4408
Do not delete any important content without backing up, transferring purchases or transferring files to your computer. -
I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.
Have a look here > http://support.apple.com/kb/TS1646
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Hi , I have tried to download a paid app on my new ipad ,the response pop out as: payment is temporarily unavailable .please try later". Since then I was not
able to download any free app , as the same response continues pop out . I have already update ny billing address as advise by the apple itune supportFOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Cheers, Tom -
How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help
On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? -
Not letting me download any apps because it's telling me to enter my security code on my credit card I do but it's telling me it's wrong what can I do?
Apple and iTunes are to diffrent things but here is the wab page to get a hold of itunes
https://expresslane.apple.com/Issues.action -
TS1424 my itunes will NOT let me buy any explicit music and i dont know why can anyone help me?
my itunes will NOT let me buy any explicit music and i dont know why can anyone help me?
Either:
iTunes is trying to protect you from the ugly side of the adult world
Your parents are trying to protect you from the ugly side of the adult world
You've turned on the Parental/Content Restrictions by mistake
Look in iTunes at Edit/Preferences/Parental>Content Restrictions>Restrict explicit content and make sure the tick is not in the checkbox.
Tango1214, you are reminded -
hi, i was wounding if anyone would help me get information on the company regarding the acquisition of, beats by dre, could someone please help me out as i am doing a college report on this and need some good sources of information
Try a search with Google.
Why should we do your homework for you? -
i just lost my iphone 3gs a week ago. unfortunately i was not able to download any iphone finder. is there any other options that i can use just to find my iphone?
I think you're stuck if you don't have Find My iPhone enabled.
--BugBytes
<Post edited by Host> -
Why apple do not let iran download any apps and gives error 1009
why apple do not let iran download any apps and gives error 1009 . we can just download apps with VPN or ANTI FILTER .
iran`s people are realy good people but some of Authorities are bad .
APPLE pls dont think bad about us . we want Peace but our Authorities ...
please slove the problem of error 1009 ...Apple has no App Store in Iran. The US Government has severe restrictions on US companies doing business in Iran, and there may well be other issues such as lack of available infrastructure, issues with Iranian law, or other problems that would also prevent Apple from doing business there.
Unless and until Apple is able to open an App Store in your country there's nothing you can do, and quite frankly I think that's not likely to happen anytime in the foreseeable future.
Regards. -
everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8
Hello there Unicornbarf534,
Thank you for using Apple Support Communities.
It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Here is a general outline of where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
Additional Information
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
All the best,
Sterling
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