My ipad will not charge from mains power

my ipad doesnt charge even when connected to mains with the cble and usb charger provided it just shows a not charging symbole next to the battery level and sometimes pops up with a message stateing that i can not charge with this accseriore i need help urgently

Do you have access to another charger and cable?  You could have a bad charger, bad cable or problem with the cable to iPad connection.  First test would be a different charger and cable to see if that resolves the problem.
If not, you need to visit an Apple genius bar and have the techs check the system to see where the fault is.

Similar Messages

  • My iPad will not charge from the wall outlet or the USB.  I also used three different chargers, as well as rebooting my iPad several times.

    My iPad will not charge from the wall outlet or the USB.  I also used three different chargers, as well as rebooting my iPad several times.

    Then it's time to make an appointment at your Apple Genius Bar at your Apple Store.  Apple will check it out and if it's defective and still in waranty (you don't say which model you have), it will be replaced.

  • Hi my new ipad will not charge in mains or PC??

    hi I have had my brand new ipad for about a month and i can't seem to get it to charge it charges when it wants so to speak, I've tryed it in the mains in about 10 different plug sockets and on 3 PC's one been a laptop and it doen't charge when you want it to. what help can you give me?????

    When you plug into a computer, it may say "not Charging", but it will charge but slowly. If this is the case, the cable is good. Therefore, the wall charger must be defective.
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    FYI
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    And this - Unplug the charger from the iPad and then replug. May resume charging.
    Or - Recalibrate the battery. See link below.
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or an airport power source. My iphone and ipad charge fine on the same cable usin ghte same wall plug in the same wall socket?

    My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or directly into an airport power source. My iphone and ipad charge fine on the same cable using the same wall plug in the same wall socket. This makes no sense but I see that it has been posted as a problem elsewhere. This must be due to some kind of degredation of the Ipod. . It is not fixed by IOS resets as others have noted.
    Has anyone asked Apple directly about this?

    Hi there Apples or Pears,
    I would recommend taking a look at the troubleshooting steps found in the articles below.
    Charging your iPod battery
    http://support.apple.com/kb/ht1384
    iPod's battery doesn't charge
    http://support.apple.com/kb/ta44551
    -Griff W.

  • New iPad 3 will not charge from a mac. need help on that

    my new ipad 3 will not charge from a mac. need help why if any one knows? thk

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
     Cheers, Tom

  • HT4060 iPad will not charge if hooked by USB to pc or plugged into wall.  How do I know if the problem is with iPad, cable or power adapter.  I have a 12, 10 and 5W adapters no success with any.  Only one lightening cable so can't swap cables.

    iPad will not charge if hooked by USB to pc or plugged into wall.  How do I know if the problem is with iPad, cable or power adapter.  I have a 12, 10 and 5W adapters no success with any.  Only one lightening cable so can't swap cables.

    I'm sorry but this is too funny to pass up. 

  • My iPod shuffle, which I prchased in 2009 only worked for a short time so I put it back in the box and just recently took it out. I will not charge and the power light does not come on. It was faulty from the start and thought I was out the money I paid.

    My iPod shuffle only worked for a short time. It will not charge  and the power light does not come on. Bought it in 2009. Put it back in the box and in my desk. Recently tried to get it to work again but no luck. Anyone else have this problem? Very disappointed with the product although my wifes work perfectly.

    Can't say I haven't done the same kind of thing...keep finding things I had every intention of...
    If you have the chance stop by an Apple Retail store and talk to them about it...they often work deals for replacement of out of warranty non-working items for prices around half price.  Won't hurt to stop by and see what they will do for you.

  • TS3274 ipad will not charge when USB cord connected to PC or socket.

    When i plug the USB cord to either electrical socket or computer.  ipad will not charge.  Says NOT CHARGING.  Please HELP.

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • Ipad will not charge or turn on after downloading IOS 7

    Ipad will not charge or turn on and I have tried re-booting etc but nothing happening. Any help would be appreciated. Cheers

    Charge the device via a wall outlet for At least 10-20 minutes, then try this while it's still plugged in
    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').
    (no media or data will be deleted from the device, this will only take a minute).
    If that doesn't work then backup and then restore the device as new first (to isolate cause of the issue). Then from backup if necessary.
    Make sure iTunes is updated to the latest version
    How to back up and restore (iCloud and iTunes)
    http://support.apple.com/kb/HT1766

  • My ipad will not charge up. it just shows the red battery signal and then switches off

    my ipad will not charge up. it just shows the red battery signal and then switches off. The same charger succesfully charges other idas so i know it is no the charger that is faulty.Any suggestions

    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom
    BTW- Your profile shows you have iOS 6.1.4 installed. The max iOS for an iPad is 6.1.3. iOS 6.1.4 is for iPhones only.

  • My iPad will not charge, it can sync to iTunes and transfer data/music to it, but when plugged in to a USB or an A/C wall adapter all it says is not charging.

    My iPad will not charge, it can sync to iTunes and transfer data/music to it, but when plugged in to a USB or an A/C wall adapter all it says is not charging.

    A lot of computers (especially older ones) generally do not provide enough power to their USB ports to charge the iPad at a sufficient rate - it may still be charging slowly, and should be a bit quicker if the iPad's screen is off (if you leave it for a while and then disconnect it from your computer you may find that it's battery percentage has gone up). The wall charger is usually the most efficient way to charge the iPad.
    In terms of the wall charger, have you tried a different charger and/or cable, or do you know anybody else with an iPad so that you can try their charger and cable and they can try yours ?
    Have you tried a reset to see if it charges after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • After trying to down ios 7, iPad will not charge, will not open and will not connect to itunes.  The only display I will get is the apple logo, or low battery warning.

    After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes.  Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.

    Connect with cable to computer.   Your ipad is in recovery mode.
    Follow directions to fix
    http://support.apple.com/kb/HT1808?viewlocale=en_US

  • 5G will not charge from wall adapter

    My new 15 gig 5G will not charge from a 5 volt wall adapter.It charges fine on the USB port on my computers.
    So I decided to take a USB extension and cut it an place a current meter in series with the 5 Volt on the USB line.What I found is that it will draw ~500ma with the data lines connected in the cable(in other words a normal cable). Now if I disconnect the data wires so that I am only connecting the 5 volts from the USB port it will draw ~100 ma for a second and then draw no current.It appears that some kind of handshaking is required. Is this normal?
    As it is now I will not be able to ever charge it from a 5 volt supply.Do they do something to the data lines on wall adapters?

    Well I finally got my "dumb" USB charger (a Belkin F8Z009 Power pack) to work with my iPod 5G 30GB. To wake up the 5G needs to see 2.5 volts on it's data lines. The easiest way to do this is with a voltage divider made with two equal resistors. Like this:
    As a poof of concept I made the device below with four 30K resistors but anything from 10K to 50K should work fine.
    A more compact wake up cable could be made by cutting into a standard USB male-female extension cable and soldering in four resistors like this:
    Of course if your building your own or can get your "dumb" USB charger open then the resistor voltage dividers can go inside.
    Dell Latitude   Windows XP Pro   iPod 5G

  • IPhone will not charge from wall socket only from Laptop or Computer!

    Just wondering if anyone else has had this problem?
    My IPhone will charge sometimes and sometime it wont:
    I mean like sometimes it will charge from the wall socket and sometimes it wont!
    It will go so far as to turn off because of no battery life! Then I plug it in to the Laptop and it starts charging!

    I have had this problem for some time. It applies to both a wall charger (the one that came with iPhone and a third-party model) and a car charger (third party). Both wall and car chargers are rated at 1000 ma which should be enough power. Yet when the battery charge goes below a certain level the phone will not charge from wall or car charger, but it will charge from a computer.
    I did some research on USB power. Per specification, a USB client (the iPhone) cannot draw more than 100 ma from the USB host (charger or computer or hub) unless it asks for and gets permission to draw more current. (This is so it does not interfere with other USB devices connected to the host.)
    Inexpensive wall chargers do not contain any computing elements. They short the D+ and D- lines together. This makes it impossible for a client to negotiate a higher current draw, so the iPhone, working per the USB standard, limits itself to 100 ma. When connected to a computing device such as a computer or USB hub, the iPhone can negotiate a higher current, up to the 500 ma currently allowed by the USB standard.
    This begs the question, why can't the iPhone charge on 100 ma when the battery is almost completely discharged? After all, when the battery has more charge, the iPhone will charge nicely from a wall charger. Perhaps someone has some insight into this aspect.
    There is evidently a new USB standard for wall chargers that will fix this issue. Both the host and client must implement in order for it to work. (I haven't read the standard, but suspect it involves the client detecting that the D+ and D- lines are shorted together.) Obviously, either the charger or my iPhone 3G don't comply with this new standard. Maybe the iPhone 3GS does? Or maybe we have to wait for another iPhone model that has the hardware that complies with the new USB wall charger standard.
    Meanwhile I have to be careful not to fully discharge my iPhone battery when I am away from a computer. I recently went on a 30-day trip and had no problem because I charged the phone every night. Of course, I did not use it much because it was an international trip and AT&T roaming rates are horribly expensive.

  • My ipad will not charge on my computer?

    my ipad will not charge on my computer?

    Any mac made within the last 5 years should allow the ipad to have the lightening icon on the display (meaning charging at 10w)  If it says "Not Charging" is most likely is, but at 5w f power.  Would take a long time to charge it up.
    It seems older PC laptops only charge at 5w, newer ones i think allow for 10w charging

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