My iPad will not connect to a computer with the cable which  means no updates or down loads. I have tried new cables and different computers. Has anyone seen this before?

Has anyone seen this issue before?

Possibly. Do you have other devices and will they connect?
One possible thing that it could be is that the USB port on your iPad has gone bad. It happened to mine. Couldn't sync, could barely charge (it said 'not charging' even when plugged into the wall)
I'd take it to the apple store, see if they can replicate it, and if they can, then they can diagnose it. Just back it up before you go, in case they do exchange it.

Similar Messages

  • HT4097 My ipad will not connect to my computer throught the usb nor will it start?

    My ipad will not connect to my computer throught the usb nor will it start

    Do you mean that the iPad won't switch on ? If you do, then assuming that the battery isn't empty (and it can take up to 15 minutes of charging before it will respond), then have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    Or do you mean something else ?

  • My iPod Touvh 4th Generation won't turn on. It will not charge even after I used a few chargers and will not connect to a computer. The Home button is broken and I don't know if the Lock/Sleep button is now broken or stuck as well. What should I do?

    My iPod Touvh 4th Generation won't turn on. It will not charge even after I used a few chargers and will not connect to a computer. The Home button is broken and I don't know if the Lock/Sleep button is now broken or stuck as well. I believe there may be a problem with the battery or the backlight. I've had my screen replaced once by some stooges. What should I do?

    Try:
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    When it  says place the iPod in recoverymode use one of these programs.
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                  
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My apple extreme wireless network is working fine with the macs but ios devices (iPhone & iPad) will not connect. I can see the network though. Everything was working until the ISP went down. Any suggestions?

    My apple extreme wireless network is working fine with two Macs but ios devices (iPhone & iPad) will not connect. I can see the network and it's telling me I'm connected but Safari says I'm not connected to the internet. Everything was working until the ISP went down. Any suggestions?

    Thank you, I've tried the support tips (resetting the network, checking security settings, etc.) and rebooting the network devices several times to no avail. I've actually been working on this for several days (when I can afford to have the network down).
    What I have to determine is what has changed in the setup...from when it WAS working just fine with all devices.

  • HT4623 My Ipad will not connect to iTunes or to the App store.  I get an error message when I try to find out if there are any updates.  What to do?

    My iPad will not connect to iTunes, the app store, or the update, although it will go on the internet.  What to do? 

    And what does the error message say?

  • Has anyone seen this before,? some import operations were not performed , could not copy the file to requested location

    some import operations were not performed , could not copy the file to requested location , has anyone seen this or have a fix?

    cormacc57361247 wrote:
    has anyone seen this or have a fix?
    Oh, I bet that if you'd done a site search, you'd have got answers to both of those questions...

  • Ipad will not connect netgear router, even with encryption disabled

    Evening everyone, I own a first generation iPad which I got at the beginning of this year, and up until 2 days ago, everything was working fine.
    I have Netgear router issued by Sky which I have owned for a few years and I have owned an iPhone 3GS and I am now onto my iPhone 4, along with 2nd generation apple TV alongside my iPad.
    On tuesday, my iPad stopped connecting to the internet over wifi. I have entered the password for the network, I have restored my iPad, and I have also disabled the encryption and still it will not connect.
    Now last night, I manually entered details under the Static section near DHCP and suddenly it worked. I have also been to visit the Apple store at the Trafford Centre this evening and simply got told it must be something to do with my router. yet I am at a loss as to why my iPhone 4 works with no problems, as Steve Jobs says, "it just works" yet my iPad doesnt.
    Can anyone help me on this one????

    Thank you very much, I have now reset the router after logging in and seeing all my other devices working fine. Everything is now working, just totally surprises me that my iPhone, laptop, my mums laptop, my apple tv box would all still connect and work no problem at all.
    Can anyone answer as to why this sort of things happen with routers????? My line of thinking would be that if one product can't connect, then surely the others wouldn't be able to either???. I may be totally way off beam, but this is an area where I have little knowledge.

  • My ipod will not connect to locked wifi with the right password

    My ipod will not connect to locked wifiwith the right password help!

    Please don't shout.
    Caps/LC correct?

  • HT1386 my ipad will not connect to my computer

    I have "the new" iPad, and I cannot get it to connect to or sync with my computer, can anyone help me please!

    Did you already try the general troubleshooting mentioned in this article?
    iOS: Device not recognized in iTunes for Windows
    Did you try to connect in recovery mode?
    iOS: Recovery mode

  • My ipad will not connect to anything that uses the internet.

    I have owned it for over a year and suddenly it exits out of Safari, Netflix, iTunes, iBooks.... etc. It's not the wifi itself because we have Apple laptops that work just fine. I click on iTunes and then it just exits out of it and goes back to the homescreen. This is just irritating the BEJEZUZ out of me and I feel like smashing it right now! This has been going on for a few weeks now HELP!!!

    Try two things:
    1.  Unplug (literally) your router for a few seconds, then plug it back in
    2.  Reboot your iPad:  Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until the Apple Logo appears, then let go fo both buttons and your iPad will restart.
    See if you can then access the internet.........

  • My ipad will not connect to my computer

    MY ipad is of the connect to itunes but my computer is not reading my ipad. what do i do???

    This Apple article might help ya out -> iOS: Device not recognized in iTunes for Windows
    That article will show you how to find out if the Apple Mobile Device Service running. If it's running and everything else looks normal, acording to the webpage, take a look at the security software on the computer.

  • TS1369 ipad will not connect to windows cpu

    ipad will not connect to windows cpu

    If you are still having problems after all those tips I would suggest trying another cable the one you have may be faulty. An iPhone cable is fine for sync, but wouldn't suggest it for charging. Other than that call apple support, log a problem, and most likely they will help you book a appointment at an apple store.
    I use a win7 64x machine and have no problems so I doubt windows is your issue.
    Good luck.

  • My iPad will not send emails, even though all the settings seem correct.  But it receives them OK.

    My iPad will not send emails, even though all the settings seem correct.

    Patricia,
    When you say seem correct, have you checked in Settings > Mail, Contacts, Calendars > Account name > Outgoing Mail Server, SMTP and the outgoing server name is correct, then > Primary Server name is correct >  Host Name, User Name, redo the Password, Use SSL is OFF or ON according to your provider, may just try it both ways, Server Port, often 25 is the best to use.

  • Can anyone help - my mail on my ipad will not connect to the server. My internet access is fine. How can I get my email to connect to the server?

    My ipad will not connect tot he server when trying to access my mail. This has been happening since last Sunday. Some have said it is due to the latest software update. I am able to connect to the internet.
    I am not having this issue on iPhone.
    I checked all the settings, the wireless router in my house and at work.
    I have completed a hard reset of the device.
    I had our IT guy at work look at it.
    He said to contact Apple....
    Any thoughts?
    Thanks!

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say “Cannot Connect to Server”?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    Gmail Account Will Not Connect to Gmail Server
    http://support.apple.com/kb/ts3058
    Error: “Server Unavailable” when accessing Yahoo on iOS devices
    https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true
    Unable to Delete eMail Messages
    http://support.apple.com/kb/TS2475
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to delete ALL mail messages from iPhone/iPad in one step
    http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
    How to Attach Photos and Videos to Emails on an iPhone or  iPad
    http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
    iPad Basics: Sending an Email With An Attachment
    http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Send Multiple email Attachments from your iPad or iPhone
    http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    Importing a Contact List CSV to the iPad
    http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
    iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email! Mail Client with Attachments and Cloud Services
    https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
    How to delete an email account on your iPad
    http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
     Cheers, Tom

  • Ipad will not connect to open internet or app store

    I have synced my ipad with my computer.  It listed on my updated ITunes account.  But, the Ipad will not connect to the internet to open the store or my apps.  Also Safari will not open and says can not connect to internet.  I have tried "resetting" everything, but still unable to open anything.  What should I try next?

    Really enjoyed the Apple Store.  The "Genius" was pretty helpful.  Since he could not be in MY environment, he was able to prove that my IPad was able to connect to the Apple Store network, no problem.  So my device is not faulty.  He told me how to reapproach the hook up at home that evening, but felt I probably really most benefit by contacting our Verizon Tech Support for specific info on our router connection.  That is what was must helpful.  When I called Verizon, they were quick to explain all the coding on our router box and that I needed the Wep Key Code entered as "password" (not anything we would have created). And that all O's in the code were the NUMBER Zero, not the letter, which helped.  THEN, he pointed out that I needed to POWER OUT completely on the IPad, which I had not discovered before to do an official RESET!  I had just been tapping the button at the top of the device, which only moves the device into "Sleep" mode.  But, by HOLDING DOWN the button I got the prompt to slide to the bar over to POWER OFF!  Of course, this did the trick.  I was THEN able to attempt my RE-connect, with the proper CODE and it worked immediately!  Yippee!!!  Safari connected immediately to the internet and the App store opened with no problems.  I think I am good to go!  Thanks for your time and help. 

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