My Ipad will not connect to my Itunes.

When connecting my Ipad to Windows, Itunes gives an error. This contains; remove the Ipad and reconnect again. But this does not work. How can I fix this?

The message is referring to the version of iTunes that you have installed on your PC, not the iPad - you can check if there are any avialable updates for it via the Help > Check For Updates menu option in your PC's iTunes, or you can download the current version from here : http://www.apple.com/itunes/download/

Similar Messages

  • Ipad will not connect to the itunes store

    when i access the ap store or itunes and try to download anything a mesage appears saying that cannot connect to the itunes store.  I will have 5 bars and 3G and it will still not connect

    Hello dnccoleman, First check your date and time, They should be normal not 2017 or something, Make sure it's the same year and month. If it keeps telling you cannot connect forget your network then re-connect to it.
    If that didn't help too, Try reseting it, Otherwise I recommend you take it to Apple.
    Regards,
    Ramiro ^_^

  • My iPad will not connect to the iTunes and app stores

    Hi
    I was wonders ring whether anyone would be able to help me with this problem that I'm having. My iPad is connected to the Internet and I can use any app that needs Internet access except the App Store and iTunes Store. Anyone help would much appreciated
    Cameron.

    1. Sign out of iTunes and App Store and sign back in again
    2. Settings>General>Date & Time>Set Automatically>On
    3. Check you Time Zone

  • HT4623 My Ipad will not connect to iTunes or to the App store.  I get an error message when I try to find out if there are any updates.  What to do?

    My iPad will not connect to iTunes, the app store, or the update, although it will go on the internet.  What to do? 

    And what does the error message say?

  • TS3219 My iPad will not connect to iTunes or the app store

    Help I can't connect my iPad to the App Store or iTunes .I could connect before but now nothing

    "iPad will not connect to iTunes from the app store?"
    marenfromphoenix wrote:
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  • My Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "This Ipad cannot connect

    my Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
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  • IPad will not connect to iTunes without password, but screen inoperable

    After an attempted software update, the iPad will not connect to iTunes because it is password locked. But eh screen does not allow me to input the password. This is not a jailbroken iPad, but I did get a message on it that my "iPhone cannot send or receive calls without resetting."  This is why I tried to sync, etc.

    Try recovery mode.
    Read this: http://support.apple.com/kb/ht1808

  • IPad will not connect to pc or iTunes, I get a double ping when I connect the USB cable

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    I have never heard of this "double ping" issue in the before. You say it is coming from the PC so maybe it is a USB problem on the computer. I assume that you have tried another USB port on the PC. You could also try another computer that is running iTunes and see what happens.
    I am not a PC user, so the only other thing I can offer is a link to the Apple support site for an iOS device not being recognized in iTunes for Windows.
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    I assume so. I think the Migration Assistant copies everything from the old Mac to the new Mac. I have an iTunes folder in my home directory. It contains files:  iTunes library extras, iTunes library genius, iTunes music library - and folders: album artwork, iTunes music, mobile applications, and previous iTunes libraries.
    When I connect my iPad, the iPad icon does not show in the left column, and I get a message "iTunes could not connect to thid iPad. You do not have permission."
    FYI, I had no problem syncing my iPhone to iTunes on the new machine.

  • Can anyone help - my mail on my ipad will not connect to the server. My internet access is fine. How can I get my email to connect to the server?

    My ipad will not connect tot he server when trying to access my mail. This has been happening since last Sunday. Some have said it is due to the latest software update. I am able to connect to the internet.
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    I checked all the settings, the wireless router in my house and at work.
    I have completed a hard reset of the device.
    I had our IT guy at work look at it.
    He said to contact Apple....
    Any thoughts?
    Thanks!

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say “Cannot Connect to Server”?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    Gmail Account Will Not Connect to Gmail Server
    http://support.apple.com/kb/ts3058
    Error: “Server Unavailable” when accessing Yahoo on iOS devices
    https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true
    Unable to Delete eMail Messages
    http://support.apple.com/kb/TS2475
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to delete ALL mail messages from iPhone/iPad in one step
    http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
    How to Attach Photos and Videos to Emails on an iPhone or  iPad
    http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
    iPad Basics: Sending an Email With An Attachment
    http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Send Multiple email Attachments from your iPad or iPhone
    http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    Importing a Contact List CSV to the iPad
    http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
    iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email! Mail Client with Attachments and Cloud Services
    https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
    How to delete an email account on your iPad
    http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
     Cheers, Tom

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    Hi, my ipod touch(4th generation) will not connect to the itunes app, app store, or the internet. It is connected to my wifi and shows full bars with connectivity. However when I click on the itunes app it takes to a blank white screen and says it is loading. It stays on that screen for about 5 minutes and then a little blue box pops up and says unable to connect to itunes store. I don't understand this because I also have an Ipad 2 connected to the same wifi and that has no problem connecting to the itunes store or internet. So I don't understand why my iPad can get on itunes while my iPod can't, when they are on the same wifi connection. Can anyone please help me!!!

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Ipad will not connect to open internet or app store

    I have synced my ipad with my computer.  It listed on my updated ITunes account.  But, the Ipad will not connect to the internet to open the store or my apps.  Also Safari will not open and says can not connect to internet.  I have tried "resetting" everything, but still unable to open anything.  What should I try next?

    Really enjoyed the Apple Store.  The "Genius" was pretty helpful.  Since he could not be in MY environment, he was able to prove that my IPad was able to connect to the Apple Store network, no problem.  So my device is not faulty.  He told me how to reapproach the hook up at home that evening, but felt I probably really most benefit by contacting our Verizon Tech Support for specific info on our router connection.  That is what was must helpful.  When I called Verizon, they were quick to explain all the coding on our router box and that I needed the Wep Key Code entered as "password" (not anything we would have created). And that all O's in the code were the NUMBER Zero, not the letter, which helped.  THEN, he pointed out that I needed to POWER OUT completely on the IPad, which I had not discovered before to do an official RESET!  I had just been tapping the button at the top of the device, which only moves the device into "Sleep" mode.  But, by HOLDING DOWN the button I got the prompt to slide to the bar over to POWER OFF!  Of course, this did the trick.  I was THEN able to attempt my RE-connect, with the proper CODE and it worked immediately!  Yippee!!!  Safari connected immediately to the internet and the App store opened with no problems.  I think I am good to go!  Thanks for your time and help. 

  • My iPad will not connect to my WIFI, but my iMac and iPhone will. Any Suggestions?

    My iPad will not connect to my WIFI, but my iMac and iPhone will. Any Suggestions?

    I am currently having the same problem with music that is downloaded to my laptop and stored into itunes/itunes match which is not downloading to my ipad.  I had this same problem a few months a go and it was fixed with a update to my ipad but it has happened again with most recent update.  The bad thing is I didn't notice until I went to listen to the music on my ipad and it was available.  Apple is becoming very unattractive to me.  I am in search of a diffrent device.

  • Ipad will not connect to Facebook on laptop for the Candy Crush Saga game

    My new iPad will not "Connect" to Facebook on my laptop.  (Is not syncing)  Removed and added Candy Crush from iTunes app store

    Please click and the link and see if this helps you coz it worked for me ans so I thought it would help.
    please do'nt forget to mark as answer if it works enjoy
    http://prijeshramani.blogspot.in/2014/03/solution-for-candy-crush-facebook-error .html

  • IPad will not connect to wireless

    iPad will not connect to wireless network, keeps trying but will not connect.  Working on our other iPad that has no issue connecting to the same network

    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    And this - Unplug the charger from the iPad and then replug. May resume charging.
    Or - Recalibrate the battery. See link below.
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    What to Do If Your iPad Won't Charge
    http://ipad.about.com/od/iPad_Troubleshooting/a/What-To-Do-If-Your-Ipad-Will-Not -Charge.htm
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

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