My iPad will not switch on, its the first edition so I am wondering if that is it. I can't access the serial number either so I can't fix it over the phone with an apple expert.

My ipad is the first edition, it refuses to switch on, its fully charged. I can't access the serial number to tell the apple expert who I spoke to and I am still waiting for a call back. Has it died noting its nearly 4 years old now? I hope not. Can anyone advise?

Try reset iPad
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: Data will not be affected.

Similar Messages

  • My sons iPad will not switch on, any suggestions?

    My sons iPad will not switch on we have had it charge for several hours with no luck

    Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy... Try a Restore...
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    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

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    My iTunes Match automatically charged me for a second year when the first year finished.  In spite of that, I have lost all of my playlists on my iPhone.  How can I get them back?

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  • My ipad will not rotate and its not locked

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    Understanding the Side Switch
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  • My iPad will not switch on or reset

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    Hold the Sleep/Wake button and Home button down for about 10 seconds until you see the apple logo.
    http://i1224.photobucket.com/albums/ee374/Diavonex/Album%203/b16cdbc60c082db560f 996406593827d.jpg

  • IPad will not switch to "sync to this computer" it keeps jumping back to icloud option

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    Have you the latest version of iTunes installed? Try rebooting your computer?

  • TS3694 have an ipod touch won't allow me to add new music, tried numerous X, it will not restore to its original settings...I have tried everything that was suggested. I can have a friend restore it and I also have a click wheel ipod and it works fine.

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    Have you tried resolving the error messages by going here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Also here:
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  • In the first tab (upper left), it's flashing - that I have a message from someone I don't know. I can't open the message, there is no message from this person in my messages, and I cannot open nor delete this "flashing" notice. It just keeps flashing.

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    Disable Yahoo Messenger (with the arrow on the right of your account name) in Yahoo mail.

  • TS3274 my ipad will not turn on  The screen is a lighter shade of blue???? HELP!

    my ipad will not come on  Its a lighter shade of blue.  I tried holding down the two buttons and it still doesn't work.  HELP!

    Did you hold down on the sleep and home buttons at the same time for at least 10-15 seconds? Sometimes it can take a few attempts to get it to work.
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  • TS1424 I downloaded a song and it will not play in its entirety. Is anyone else having this problem?

    I downloaded a song and it will not play in its entirety. Is anyone else having this problem? This has occurred on two or three songs I've downloaded lately.

    Other people have been having similar problems with songs over a couple of weeks or so.
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  • My iphone 4s wont switch on or reset. i spoke to apple earier and they will replace the phone under warranty. i didnt back up my phone on itunes or icloud. as the phone will not switch on i am unable to do this now. any ideas how i can get these off?

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    You cannot get Applecare plus now.
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  • I buy iphone5. When the battery get over then after I recharge the battery it's will not switch on

    Hello
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    Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.
    In the future, post in your native language.

  • I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

    I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

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    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • HT201210 My Ipod will not work anymore its just the apple showing could you please help me restart

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    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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    Apple Retail Store - Genius Bar       

  • HT1369 my 5th generation nano appears to have frozen with the apple logo appearing continually. It will not switch off and is not recognised any more on my computer.

    My 5th generation nano appears to have frozen. It only shows the apple logo and will not switch off. It is also now not recognised by my computer. I have downloaded the latest itunes but that has made no difference.
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    Frozen or unresponsive iPad
    Resolve these most common issues:
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        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

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