My ipad will not turn on; just a black screen with the apple symbol on it.
My nephew was on my IPad then I just frozed on him. So he tried to reset it but it only shows a black screen and the apple symbol on the front. The screen has been going off and on, like if it's trying to reset??? Is this a typical problem with the Ipad? Can the ipad get virus'?
Before taking your iPad to your Apple Store, reboot it: To reboot, hold the power and home buttons at the same time for at least 10 seconds (keep holding past the swipe to shut down bar if it appears) until the Apple Logo appears, then let go of both buttons and your iPad will reset. If that doesn't solve your problem, the next step would be connect to iTunes and restore your iPad. If that fails, THEN you take it to Apple.
Similar Messages
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After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.
IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost -
My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings
Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport -
My daughter's ipod touch just stopped working. will not turn on other than showing the apple logo for 30 sec and then off. this happens whether it's attached to the computer or not.
Try resting it from the computer
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Help me. I did not use my ipad for about a month.Now that I turned it on after trying to charge it for many hours, it just would not turn on, just a black screen with sometimes an apple logo blinking, brought it to repair shops, said they could not fix it, please help
The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
I attempted to upgrade the software on my iPad 2 and I got a message that said "unable to restore Ipad due to error". Now the iPad had a black screen with the Apple symbol and the processing symbol going around and around. When I tried to re connect it to iTunes is says "cannot connect to this iPhone due to error". How do I reset the ipad?
Please Get the iPad User Manual for iOS 5.
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My ipad will not turn on when I plug it up, the screen light will occasionally blink
my ipad will not turn on when I plug it up, the screen light will occasionally blink, thank you
First, make sure that it's fully charged.
Then, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
my new ipad 2 turnes to black screen with the apple icon in the middle while using it or if i just left it locked for a while, it just hanged and i have to restart it?! so why this is happening ?! is there is a productio error or something i can do to prevent doing this ?!
Appreciate responding as soon as possible.No, it's definitely not normal. Your User's Guide recommends a series of troubleshooting steps to go through when your iPad is misbehaving: As you're already in effect doing the first of the main steps, a Restart of your iPad, and that's not curing it, move on to the next .. a Reset.
To do this, press and hold both the Home and the Sleep/Wake buttons for about 10-12 seconds, until the display blanks and the red Power Off slider appears. Continue holding the buttons until the slider disappears, replaced by the black screen and white Apple logo.
This shows your iPad is starting to reboot. Release the buttons and allow the process to continue until the Lock screen appears again, then slide the slider to complete the process. -
Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
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My 5th generation iPod (bought in April of 2013) will quit unexpectedly. I can't do app store apps (like snapchat or facebook, ect.) or apple apps (like Camera, Safari, ect.)It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
More Tips here...
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use. -
I connected my i-pad 3 to my i-mac computer to sync music. Once connected it said I had an update to ios6 for my i-pad. I did as instructed. at the end it said it could not install because of error 1603. Now the i-pad will not shut now. It just has a black screen with the apple icon on it. Help
This is the ipod touch forum.
Try posting in the ipad forum -
Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603 & 1611 appeared! please help me!!
You may have a faulty USB cable. Try another.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPhone, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the iPhone.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the device in iTunes and choose "restore from backup".
If you still can't get it to work, you have done all you can and only Apple will be able to help. -
I was downloading an app and it wasnt downloadnig so i turned my ipod off and now its a just a black screen with the the loading circle. Its been like that for 10 hours. How do i get back to my home screen? or how do i get the litle loading circle to go away.. it wont even load into itunes
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my iphone is not turning on its freeze on the black screen with the apple
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to your computer and try to restore.
- See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again. -
I turned off my iPod touch and when I tried to turn it back on, it won't load and just sits on the black screen with the Apple logo.... HELP!!!):
Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
Restart / Reset
http://support.apple.com/kb/ht1430
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