My iPad won't connect to the iTunes store.  How do I correct this?

My iPad 1 won't connect to the iTunes store? Why?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

  • My iPad won't connect to the iTunes store, is anyone else having this problem?

    My iPad won't connect to the iTunes store, I've never had any problems before. Also I have the sling box app and it isn't working either. It now says remote streaming is not enabled on this device and I have used sling box in the past with out any problems. Any help would be appreciated.

    Usually it's because you are not making internet connection via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • My iPad won't connect to the apple store, how do I fix this?

    My iPad apps are not connecting to the apple store. So I can't update my apps.  What can I do to fix this?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • HT4623 updated ipad using itunes.  Now I cant connect to the iTunes Store how do I fix this?

    I updated my iPad using the iTunes Store on my PC.  Now I cna't access the iTunes Store.  I can only connect to iTunes Radio.  How do I fix this?

    Do you have the search bar on the upper right hand side of the iTunes Store App screen?  If you do, tap it and see if you can search for anything........

  • I try downloading aps on my ipod but it tell me i cannot connect to the itunes store, how do i fix this?

    Please help, i would like to start downloading apps and music as soon as possible.

    Adriana...
    Try the troubleshooting steps here >  Can't connect to the iTunes Store

  • My ipad won't connect to the itunes store.

    it started downloaded a season of a show, and only finished half way. now when i try to download it gives me an error message. when i try to report the problem from my ipad's email, it says 'can't connect'.. but my wifi is connected and working. i tried restarting several times. i'm upset that i was charged for the whole season despite only having a few episodes downloaded, and i need to know how to fix this problem without losing what i've paid for.

    Usually it's because you are not making internet connection via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • Some movies/categories won't connect to the itunes store.

    Some movies/categories won't connect to the itunes store.  When we try to access kids/family genre it says it can't connect.  But we can see some kids/family movies from top movies, but others not? For instance when I search on a movie it finds the movie, but when I try to access it, it doesn't work.  We can see the same movie and access it ok on our mac mini and the ipad, what is wrong?  It is very frustrating. 

    Hi Belliefromvic,
    Welcome to the Apple Support Communities!
    What I would recommend in this situation would be first restarting the Apple TV by following the instructions in the attached article. If the issue continues, I suggest reading and working through the Resolve network or streaming issues section of the article.
    Apple TV: Basic troubleshooting
    http://support.apple.com/kb/HT200197
    Have a great day,
    Joe

  • I downloaded iOS 8.2 and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on...

    I downloaded iOS 8.2 on my iPhone 5s 32 GB and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on... I'm trying to log in from Settings > iTunes & App Store... not working...  I have reset the phone twice, tried via cell service, and rebooted my wireless router..

    As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
    https://www.apple.com/support/systemstatus/
    Edit

  • When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

    When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

    Try a power cycled of the iPad.

  • I just downloaded the new software to my iPad but now it won't connect to the Internet. How can I fix this?

    I just downloaded the new software to my iPad but now it won't connect to the Internet. How can I fix this?

    Have you tried to reboot your router? Unplug it, count to 30, plug it back in and let it reboot. Also you may want to go into your settings on your iPad and 'reset network settings'.
    In case the update messed something up, letting the devices reboot sometimes helps.

  • Ipad won't connect to the app store.

    Ipad won't connect to the app store. I have reset dns and reset settings. I have tried changing the date but it still wont connect.

    The problem is on Apple's server side, I have had some intermittant issues.
    They will likely resolve it shortly.

  • My iTunes won't connect to the iTunes store why?

    My iTunes won't connect to the iTunes store why?

    Hey, I had the same problem with the itunes not connecting to the store thing, I recommend checking your firewall and stuff make sure itunes (or safari) is not blocked, if everything is ok with that (apple apps not blocked), Uninstall Itunes, safari, quicktime icloud and whatever apple app you have on your computer. and get an earlier version.... the problem in some cases? Apple Application Support on itunes 10/quicktime 7 and later, a flaw that apple has to work on I recommend downloading a earlier version of itunes

  • ITunes won't connect to the iTunes store

    I've tried everything on the support page http://support.apple.com/kb/TS1368 and even tried completely removing iTunes using the Control Panel and reinstalling it, but iTunes still won't connect to the iTunes store.  I'm just stuck on the loading page.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    See thes previous discussions:
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

    Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

    Power cycle the ATV and router.
    If the issue persists, on the ATV go to Settings > General > Reset

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