My ipad won't play the rented movie I started this morning on plane

I started watching a rental movieon my ipad this morning on a plane. It's been less than 24 hours, but the rental won't play. It opens up and then says "cannot open". How do I fix this? If it's an account thing, my room at the hotel will charge me for a 2nd device, so I need to take it elsewhere to get a wifi signal. This is an ipad 2 and I've never had this happen before. It is within the 24 hours after I started watching it and I really do want to finish the film before it expires tomorrow.
I've tried restarting the app. I've done a hard reset twice. What should I try now? (The movie was downloaded directly onto the ipad; it was not transfered via itunes.)

Un-sync all your music to remove it from the device, then restart (hold down the home button along with the sleep/wake button until you see the apple, then let go). Now re-sync your music.

Similar Messages

Why can I not play the rented movie...???

Why can I not play the rented movie...???

Welcome to the wonderful world of copy protection.
iPads have a form of digital copy protection that will prevent protected media, such as DRM-infused iTunes movies, from playing back on devices that aren't compliant with the new priority protection measures.
The Intel-developed technology is called High-bandwidth Digital Content Protection (HDCP) and aims to prevent copying of digital audio and video content as it travels across a variety of display connectors, even if not in violation of fair use laws.
The advantage of purchasing your movie as a DVD is that you can watch it on ANY device.
For a better picture, and fewer hassles convert to analog. There are HDMI to Component video adapters available that will solve your problem.

Itunes won't play a rented movie

Hello,
I have a Dell Mini laptop with 8GB disk space and a 16GB SD Flash Drive upon which I have installed and run Itunes Ver 8.0.2.20 with QuickTime Ver 7.5.5.
The Problem: I am unable to play a fully downloaded, rented, movie.
I am able to play movies I purchase and download and TV Shows that I purchase and download, but when I attempt to play a RENTED movie, Itunes will start, I am presented with the RENTED MOVIES SCREEN, i see the time remaining on my RENTED MOVIE, but when I double click on it to play or single click then click the play arrow, Itunes will play the first 1/2 second then lock up. I am forced to shutdown through Task Manager. At that point, upon restarting Itunes, none of the movies/shows will play (regardless of rental VS. purchase). I have to unistall and reinstall Itunes, wait a minimum of 24hrs for the rented movie to expire, then uninstall/reinstall again.
I've done this 3 times.
Admittedly, the Mini is an underpowered machine, however, it DOES play PURCHASED video just fine. Any tips or advice would be GREATLY appreciated!
Thanks in advance!

I have the exact same problem. Rented two movies, they downloaded in 25 minutes each. Went to play them over the weekend and my computer locked up, while the 24 hour clock was ticking. Had to go to task menu to end the program. Starting over yielded the same problem. The time ran out and movie was deleted but the charge was taken from my account. For the second movie I tried running it while I was logged onto iTunes. The same thing happened, only this time I had to eject from the program without being able to log off iTunes. VERY frustrating. Searched the iTunes help FAQs, blogs and forums and haven't found anything but your two postings. Does anyone have any idea how to solve this? And get our movies, or money, back? p.s. The purchased movies play just fine. NOT the rented ones.

Downloaded movie to ipad, won't play. error - url not available on this server

Downloaded a movie on the iPad, played it once. Now get error message the "url not available on this server". How do I fix?

Where did you rent them from?
iTunes? If so are they downloaded enough that they can be played?
If from another App, its best to contact the App developer.

ITunes 11 won't play downloaded rented movie from iTunes Store

Last night I rented a HD movie from the iTunes Store. I downloaded it to iTunes 11 on my 17" MacBook Pro running OS X 10.8.2 and Quicktime 10.2.
First off the movie has a blank icon but when I click on it it does show the details of the movie. However, when I try to play it all I get is this message — "This movie requires QuickTime, which is not supported by this version of iTunes."
As far as I know everything on my computer is up to date so why is this message appearing? For the **** of it I tried the 32 bit trick but iTunes wont start under that!
I then tried playing movie on my Apple TV2 — I can see the movie in the Rentals section but here it is asking for me to Authorise my computer! When I do this on my computer I am told it is already authorised which I knew anyway!
This is most annoying!

I am having an identical issue but it is for a Movie I actually purchased from the iTunes Store (Casino Royale). I get the exact same error message in iTunes when I try and play it This movie requires QuickTime, which is not supported by this version of iTunes." and the artwork for the movie will not show up, even if I try and manually add artwork to the Movie myself.
My software is all up to date and I have tried deleting the movie and re-downloading it from iTunes a number of times. Still nothing.

Apple TV (2nd generation) won't play my rented movies?

I have a apple tv (2nd generation) that I bought in the UK last October. Whe in the UK it was working perfectly but now that I have taken it back to the UAE to use, I cannot play any of my rented movies. I am able to rent the movie using my UK account but when I try to play it, the movie doesnt load and takes me back to the homepage. Very frustrating! Can anybody please help. Apple support have confirmed that my location is not an issue so I am stuck for suggestions

I would guess this is a restriction of your internet service in the UAE - A lot of middle eastern countries are restricted. Get yourself a router that support VPN, purchase a subscription to StrongVPN and then you will appear to be in the UK.
Hope that helps
Paul

Apple TV v1 woes- no control and won't play computer rented movies

I've got two possibly separate issues going on with my Apple TV v1.
1st issue- In Itunes, when my Apple TV is selected, I have no controls for changing settings, syncing. It has been this way since v2 was introduced and the ahem updates hit.
2nd issue- While I am able to play purchased downloaded movies and TV through streaming on my v1 Apple TV, my rented movies don't show up at all.
I would appreciate any help- most of all from Apple. I'd like to believe that Apple hasn't thrown the purchasers of Apple TV1 out to the dogs and that they would support both products with their updates.

I would guess this is a restriction of your internet service in the UAE - A lot of middle eastern countries are restricted. Get yourself a router that support VPN, purchase a subscription to StrongVPN and then you will appear to be in the UK.
Hope that helps
Paul

I rented a movie on my iPad but cannot move it to my computer to watch on tv via Apple tv. How do I transfer the rented movie to my computer?

I rented a movie on my iPad but cannot move it to my computer to watch on tv via Apple tv. How do I transfer the rented movie to my computer?

I just rented a movie from my iPad2 and tried to play it through my ATV2 with AirPlay and same problem.... This is absurd guys. Apple I know there are copyright hoops to jump through but come on!! The whole pitch behind AirPlay and AppleTV was to make it easy to watch my purchases on my TV no matter what device they were on. Now I've got to hold my iPad in front of my face to watch a movie for nearly 3 hours!! And when I go to the support site I have no option other than to send an email to billing, screw this. I've not bought a DVD since I purchased my ATV2 over a year ago but if you guys are gonna pull this crap then what incentive do I have to continue the use of something that may or may not work the way it was advertised.
By the way, this is the first time I've had this problem because I normally rent straight off the ATV or my computer, which by the way I was considering replacing my PC with an iPad but looks like you guys aren't ready for me to make that kind of a switch.
Don't tell us that a product will do XY and Z then put limits on Y sending to Z.
FIX THIS!!!

HT1657 I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

What did you use to download it with? iPad? iPhone? Computer?
If it's an iPad/iPhone, play it using the videos app.
If on the computer, look on the left side of iTunes in the library under movies.

My Ipad 1 won't play Cars2 HD movie how do I fix?

my Ipad 1 won't play Cars2 HD movie how do I fix?

Hi
To get my Audio working I do
• only use .aiff 44.1kHz or 48kHz
• .mp3, .wma etc - all I convert to .aiff first
• from iTune - I do - Collect needed audio into a new PlayList - Then I burn this as an Audio-CD (not .mp3 - only .aiff) - then I use the files from this Audio-CD in my movie projects
And by doing like this - I have very few Audio problems.
Yours Bengt W

IPad won't play sound with video? Will play music and radio apps, but not if there is a video component. Same for my iTunes movies.

Help! My iPad won't play any audio when there is a video component to an app or game. It will play my music and I can see the video on my movies, but not the movie sound. Turning off and turning it on again worked as a temporary fix once, but now that is not working either. Been going on for an week or two?

Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

I played a rented movie in my newly bought ATV, but when i wanted to watch a TV Series i got the "Authorization is Required" !! although i have successfully played a rented movie at first !! and when checking into iTunes i couldnt find the ATV??

I played a rented movie in my newly bought ATV, but when i wanted to watch a TV Series i got the "Authorization is Required" !! although i have successfully played a rented movie at first !! and when checking into iTunes i couldnt find the ATV??

The ATV2 or ATV3 (small black boxes) don't show up as devices in iTunes. If iTunes and the ATV's have Home sharing turned on for the same account - and are on the same network, the ATV should show up as an AirPlay target device in iTunes.
The rented movie - was this rented on the ATV or in iTunes?
The TV series - where are you trying to play this from? Is it in iTunes or via the 'TV Shows' menu in ATV... i.e streaming from iCloud?

I downloaded a new version of itunes, then rented a movie to watch on my computer. now i cant find the rented movie or how to play it. please help.

I downloaded a new version of iTunes, then rented a movie to watch on my laptop. Now I cant find the rented movie or how to play it. Please Help.

It should be in the Movies part of your library - if you select Movies, then is there a Rentals tab on it with that film in it ?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
Basically, if you want to make your files ediit compatible with iMovie, you must change your file container to one that is acceptable to iMovie and convert the data to edit compatible audio and/or video compression formats as may be necessary. The best approach is to determine what codecs were actually used to create the original AVI files and add them to your system if possible. In most cases a codec package like Perian can be added to your system's codec component configuration to may the AVI file playable. Once they are playable, in the QT 7 app then they can be chnged or converted to file types and compression formats that can be edited in iMovie. (While Perian handles most codecs commonly used to create AVI files, it does not handle all possibilities and, while the Perian codec package still works under cureent Mac OS versions, its development group has decided to drop further development/support of the package.)
Background: AVI is a file container originally developed by Microsoft back in 1992 but for which official support was discontinued about 11 years. Despite its limitations, Windows users still tend to use this file based on its open source ease of use and generic nature, thus, making its use so popular that most users are unwilling to switch to more modern but less generic file types. Since some AVI legacy compression formats have never been transcoded for the Mac or use beyond OS 9 or OS X PPC platforms, it is often important to know what specific compression formats are contained in the AVI file to know which codecs to add to your system and which not to add in order to avoid possible codec conflicts.
You can use many different converters to convert AVI files to iMovie edit compatible files. Most third-party apps contain their own buit-in codecs which do not relay on the Mac codec component configuration. Free ones, like HandBrake, usually have limited conversion capabilities while those that have more varied outputs are usually commercial in nature and will cost you additional cash. QT 7 Pro or the free MPEG Streamclip app allow you to access you own system's component configuration and use any available codec component like DV, AIC, MPEG-4, H.264, Photo JPEG, etc.—all of which are iMovie compatible for editing purposes—but only after making the AVI file QT 7 player compatible.
In order to determine what compression formats wewre used in your AVI files you can
1) Try checking the Finder "Info" window,
2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
3) Use a general media utility app like "MediaInfo" to read the file characteristics.

I get an error when you play a rented movie, also happens to me with the purchased music.

I get an error when you play a rented movie, also happens to me with the purchased music.

Welcome to the Apple Community Jebson.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    1.    Restart the Apple TV (Settings > General > Restart).
    2.    Restart the Apple TV by removing ALL the cables for 30 seconds.
    3.    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    4.    Reset the Apple TV (Settings > General > Reset > Reset all settings)
    5.    Restore the Apple TV (Settings > General > Reset > Restore)

My ipad won't play the rented movie I started this morning on plane

Similar Messages

Maybe you are looking for