My iPad won't turn on and does not respond when I pug it in to charge.
I can't get my iPad to charge or turn on
This might help with that issue. If this will not work, it's time to make an appointment at an Apple Store or contact Apple about service if you have no Apple Store in your area.
iOS: Device not recognized in iTunes for Windows
If you want to contact Apple to see if the iPad can be repaired, start here.
iPad Repair and Service - Apple Support
Similar Messages
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My ipad screen seems to have frozen. I tried to turn it off and the red slider does not respond when I slide it. What can I do?
Hold down the sleep and home keys for about 20 seconds. If you see the silver apple it's rebooting. Let it do that and see if you're unfrozen.
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My macbook air won't turn on, and is not responding to charger
I updated the software of my macbook air, it says it should be plugged in into a power source, so I charged it. It was fine and updating. i left it for a couple of hours, when i came back, its screen is black and the charger lit on green, I unplugged it thinking that it was done updating. and when i'm going to use it, it wont start up and charger is not responding
Hello there, Ferrer1.
The following Knowledge Base article provides some great steps for working toward resolving your issue:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Also, I charged it overnight after it stopped working, so I believe the battery is full. iPod was not dropped or damaged, did not get wet.
I'm interested in the same answer because I'm having the same problem and I've just bought my ipod 2 weeks ago. I has happened a couple of times.
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my ipad won't turn on and I can't restore it because itunes needs me to input my security code and I can't because it's a gray screen
Try doing a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
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My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
My ipad has a software problem and does not work, request that it is loaded the software and there is no way that the operating system loads, is not restored. WHAT SHOULD I DO?
This is an iPad user to user forum, so you are not addressing Apple. Depending on how many user helpers are on-line, it may take several hours, or longer, to get a response.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
10.9.1 installs, then system turns off and does not restart.
10.9.1 installs, then system turns off and does not restart. When I eventually turn it back on, it installs again, then turns off.. Endless Cycle.. I have booted to restore disk, found errors that needed to be repaired and tried to repair them but system told me, after a few minutes, its not possible to repair. When I restart back to main disk, it shows the install AGAIN and then turns off. Much appreciate any Ideas?
All I can tell you is that:
Antivirus software, aside from being next to useless on Macs, is a common source of problems with Mavericks.
Google Drive was incompatible with Mavericks last time I looked.
WD hard drives have software that comes on the drives that is incompatible with Mavericks, software that comes with the drives that they want you to install on your mac which is incompatible with Mavericks, and in some cases firmware in the hardware of the drive enclosure itself which is incompatible with Mavericks. And all of this software is completely unnecessary. The good folks at WD have really worked hard to ensure that their products won't work with Mavericks. Bless their little pointy corporate heads. I'll bet that's the last WD drive you'll buy.
Basically you would need to get all this stuff uninstalled from your hard drive before it will reliably work with Mavericks. But even then, it might not work, because old/bad/incompatible software can alter your OS and the kernel such that uninstalling it won't help- the OS/kernel may be damaged such that you have no alternatives other than to erase the HD and start over. And anyway, currently you can't boot your HD to be able to access the Finder so unless you're going to spend a weekend with the Terminal you won't be able to uninstall that stuff in the first place. If I were you I'd just go ahead and erase the HD and install Mavericks from scratch.
10.9.1 doesn't come on a CD. If you had another (working) mac you could make a bootable installer flash drive with DiskMaker X and an 8 GB key drive DiskMaker X (formerly Lion DiskMaker) , but then you'd still have the same problem, the incompatible software would still be on your HD, unless you erase it first before you try installing Mavericks again. So there's really nothing to gain by having the Mavericks installer on a disk.
If you have a third party utility like Techtool Pro 7 you might be able to boot from the TechTool disk and repair your HD enough for it to boot.
Message was edited by: arthur -
I just updated itunes to 11.1.3 on my laptop and now it won't open. It does not respond to trying "safe mode" either. Anyone have an idea as to what to do?
I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.
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My iphone 3gs suddenly turned off and does not want to turn back on.
My iphone 3gs all of sudden turned off and does not want to turn back on.
Charge it with a wall charger for 15 minutes, then hold the HOME and SLEEP buttons until an Apple logo appears, about 10 seconds.
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My iPad 3 screen has gone completely black and does not respond
MY iPad 3 screen has gone completely blank (blacked out) and does not respond to either of the power buttons.
ANy suggestions?If the battery is not flat, try a reset.
Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider. -
My IPAD 2 is freezing on the principal internet access page. It comes up through a light grey filter and does not respond to any touch or keys. All other internet dependent functions seem to be working fine (mail, various APPs). How do I "unfreeze"?
thanks
geoff1949Geoff-
Go to Settings-Safari and Clear History and Clear Cookies and Data.
Another thing you can try is to double-click the Home button. A row of recent Apps will line up along the bottom of the screen. Scroll across and find the Safari icon. Press on it for a couple of seconds until it starts to wiggle. A red minus sign will appear on each icon. Press on Safari's minus sign to remove it. This may clear its memory of the bad Google page.
If this does not help, try resetting (rebooting) the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Resetting this way will not hurt anything, and sometimes clears up mysterious problems.
Fred
Message was edited by: Fred*M. -
my phone turns off and does not turn on, even i tries holding power button n home button for few min.... its shows nothing. i connect it to the computer n it doesnt show in itunes. plz reply wats the prblm wid it
Hi kamalkumar,
I'm sorry to hear you are having issues with your iPhone.
The article below will provide some troubleshooting steps for this issue:
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
I hope this information helps ....
Have a great day!
- Judy -
Problem: my iPhone 4S (1yr old) has started buzzing for no apparent reason. I cannot stop it or turn the thing off. The screen is black and does not respond to touch. Any suggestions?
Thanks, AM_Kidd, I had tried that before but I tried again and this time it WORKED!!!!
The buzzing stopped and I have the home screen up again.
Phew! It may be that it had been on charge for the last 30 mins.
Whatever. Again, many thanks. -
Hi. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!! Thanks advanced!!
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
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