My iPad2 crashed while in itunes

My ipad2 crashed while in itunes. It will not do a thing now. When I turn it on, all that comes on the screen is an image of a USB cord, with an arrow at the tip of it pointing to an itunes icon. I've tried resetting by holding the home and sleep button at the same time, but nothing! I tried plugging my usb into my pc to try to restore, but I only got error message stating 'an error has occured'  Does anyone know what i might be experiencing? I've had my pad for 1 year. Thanks for any input.
Viki

Try Turning both the iPad and your computer completely off, not just resetting. Then turn your computer and iPad back on and plugging it in.

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