My Ipad2 just shuts down and will not turn on. Rebooting does not help. He switched on when I start charging it. In this case, the battery is charged.

My Ipad2 just shuts down and will not turn on. Rebooting does not help. He switched on when I start charging it. In this case, the battery is charged.

Standard troubleshooting steps in the following order:
1. Reset: Press the sleep/wake button & home button at the same time, keep pressing until you see the apple logo, then release. Ignore the slide to power off.
If no change, continue:
2. Restore your phone from a backup, note: if the problem is related to corrupt data, while this will restore a fresh OS, it will also restore the problem.
If no change, continue:
3. Restore as a "new" phone in itunes & re-sync your content. All saved data will be lost.
If no change, make an appointment at an Apple store.

Similar Messages

  • HT1222 I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

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    This can happen with faulty battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

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    My mac just shut down and it wont turn on! it only make a noice for 3 secods an stops and keeps doing the seme ting by it self.
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    Try:                                               
    - iOS: Not responding or does not turn on           
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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    Apple Retail Store - Genius Bar                                     

  • HT4993 my iphone just shut down and will not turn back on can anyone help or dod I need to go to the apple store for help....

    NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????

    Hello jaicob1990,
    Try the steps in the article below; it will give you multiple options on how to resolve the issue.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My screen just shut down and it wont turn on

    My screen just shut down & wont turn back on What can i do?

    What happens if you try a hard reset?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.  You may need to attempt this more than once. 
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    B-rock

  • My iPhone 5s has just shut off and won't turn back on. Please help?

    I was just chatting on a app and the phone just froze, went to a white screen with the apple trade mark. Then it completely shut off and wouldn't turn back on. I tried charging it and it still won't turn back on.

    Thanks for the advice but I've tried this it hasn't worked. I've held down both buttons together for more than a minute. Do I have to hold them down longer than this?

  • Hi all ..my sons iphone just shut down and will not power up ..is fully charged..

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    Try a reset by pressing and holding the home and power buttons for 15-20 seconds.

  • Ipad will just shut down and not power back on until it is plugged in

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    I'm going to guess that your battery isnt just dead?
    Have you tried a reset? Hold down the sleep and home keys, past when you see the red power down slider  and until you see the silver apple. Let it reboot and see if that helps.
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  • Help! While editing a photo in CS3 the program shut down and will not reopen my psd file.

    Help! While editing a photo in CS3 the program shut down and will not reopen my psd file. The error message reads "cannot complete your request because of a program error" -- it is a very large file (I have been saving it all along) and I had just "flattened layers" and went to open up a new, blank photo file when it shut down. Is there anyway to get this file to open? Any advice would be greatly appreciated! (p.s. after reading a couple of similar threads, I have a feeling it's hopeless. But I'd also like to know WHY this might have happened!) Thanks in advance!

    Thank you. I appreciate you taking the time to respond and for sharing the article--I did panic. Here are the details of my system:
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    Processor: AMD A8-3820 APU with Radeon HD Graphics
    Installed Memory: 8 GB (7.48 usable)
    System Type: 64-bit
    Windows 7 Home Premium
    I am using Photoshop CS3. It seems that I can work on photos and save them. But I am unable to open them back up. I have tried saving the files as psd and tiff with the same result. The error message is:  "cannot complete your request because of a program error"
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  • My IBOOK has shut down, and will not start back up

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    I'm telling you. I have lost all faith with Apple. The old iBook I had, 800MHz G4, simply worked fine with no problem waking up or starting up, although it's just a bit slow. Now, I am super frustrated when it just couldn't wake up, either with the sleep light flashing or not, ie it's black screen initially and when I press the Power button once to get it back to life, it just stays black!!!
    So the only thing to do is to force power down by pressing the Power button for 10 seconds. Then I press the Power button once to start up, but it just stays black screen. I've left my iBook in that state for a day now, hoping that it will come back alife. But no! And the worst is, I had a similar problem starting up from wake just the day before. I called the Help Desk and they advised me step by step, from taking out the battery, to pressing OptionsCommand+PR, and OptionsCommand+OC, and doing Apple Hardware Test. The iBook seems to just work fine while on the phone with them. And barely 3 hours later, the thing just couldn't wake up. I've powered down and up many times now, and I've left it powering up, but still black screen till now (one day already).
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  • My phone just shut off and will not turn on. not low battery

    my phone just shut off and will not turn on. not low battery

    do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when  it shut down,

    My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when  it shut down,

    Hey Sarahbetts,
    Thanks for the question. If I understand correctly, the MacBook will not turn on. I would recommend that you read this article, it may be able to help the issue.
    Troubleshooting: My computer won't turn on - Apple Support
    Thanks for using Apple Support Communities.
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  • TS1538 my iphone shut down and will not turn on.  how do i get it to turn on?

    my iphone shut down and will not turn on.  how do i get it to turn on?

    Connect iPhone to Wall Charger for 10 minutes it may turn ON itself. If still OFF, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

  • HT1430 I was charging and updating my mini ipad last night when it suddenly shut down and will not turn on since then. What do I do?

    I was charging and updating my mini ipad last night when it suddenly shut down and will not turn on since then. What do I do to turn it on again?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
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    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

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