My iPads subtitle/captions are all uppercase, not letting me change it. Help!

I use captions and subtitles in everything that I watch. I have two iPads however this iPad is currently giving me this issue. The problem is is that the caption/subtitles are all uppercase. I tried to go under settings to fix this however it doesn't seem to be working. i've been able to fix this issue on my other iPad however on this one it doesn't seem to be working. It's very annoying to watch some of your favorite television shows and whenever you try to read the captions they're all in uppercase

Hi Coupeit88,
It sounds as if your video content is not displaying the style of subtitles you want when playing videos. I would suggest the following -
Delete the content (videos, movies, TV shows) from your iPad.
Set the subtitle style to the way you want it in Settings > General > Accessibility > Subtitles & Captioning > Style.
Download the content again.
Play the content.
See this article for how to set the subtitle style -
iOS: Closed captioning
http://support.apple.com/kb/HT5875
Thanks for using Apple Support Communities.
Best,
Brett L

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My iPads subtitle/captions are all uppercase, not letting me change it. Help!

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