My iphon e jammed halfway when i was upgrading.  how? now i cant do anything. it remained on the jammed screen.

help pls!

same thing has just happened to me!  I got old ipod touch off my friend which had been cleared, I had it connected to itunes then it ran an update for it which at the end said it couldn't complete and now my device is stuck. When I switch on it has the picture of the cable and itunes disc symbol and that's it!  Tried the holding down both buttons for 10 seconds, got the apple logo then got the cable and itunes picture again!  So that's not working.  Any other suggesstions?  Let me know what works for you?

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