My iphone 1.1.2 from frenchmobile orange crash durante my travel in italy

why does apple not resolve yet the bug with the other country languige i bought an iphone from french mobile orange so i pay it so expessive 649 euro and 100 dor to unlock it . evrything is fine until that but durante my holidays in italy i put a new italian sim mobile functione good but some time crash the music stop and continue or step to another song without...and the coneversation on the iphone stop
can somone help me or does apple not capable to resolve the problem from the moment that i payed a service less i exploit it fro good no !!!!thanks

We are all just end users here. No of us know why Apple has not acted on this bug or if they have plans in the future to fix it.
The best you can do is call Apple Care and ask though I doubt they have the answers either...

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Please can you help.... I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France. I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade. I was asked in the shop if I wanted a black or

Please can you help....
I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France.
I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade.
I was asked in the shop if I wanted a black or white one, I asked for a Black one, as all my iPhones have all been Black as I DON'T LIKE White ones. (sorry)
I was told my phone would arrive in a week so I waited with broken phone for new one. The following week I was told it would be the following week, the following week i was told the same but the assistant in the shop told me they would ring me when it arrived. Three days later i recieved a text from the shop to say the phone would be in tomorrow, when I went in they said it had not arrived and they would call me when it was in the shop.
They called me on Thursday the 17th of October to say the phone was in the shop.
I arrived at the shop at 6:00pm after my work, the shop closes at 7:00pm. I recieved the phone, signed for it and extra unwanted insurance with I was told I could only canceled in a month. I was then told they didn't have any sim cards in the shop, i said no problem the Phone i assume will need charging so i will take it home and charge it and return for the sim tomorrow.
So the Phone remained boxed.
When I returned home and opened the box I realised it was a white one, I replaced the lid put it back in the bag, and returned it to the shop first thing Friday 18th October, to point out the error, only to be told "to bad" ?? I was told I could have changed it the night before but not this morning? They said I had ordered a Black one but as I had signed for a White one nothing can be done. I was angry and left the shop. I returned later the same day with a French friend to try and resolve this problem, as I wasn't sure if something was being lost in translation. I didn't think I was being unreasonable, it is a very expensive piece of equipment and this wasn't what i wanted. They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold, and that mine was a silver one.
I then thought it was my mistake as it was a new phone. She put a sim in the phone put it in the box and I left for a business meeting only to arrive and see a Black iPhone 5s sitting on the table??
So I then returned back to the shop with the Black one and mine still all boxed and untouched to prove they had blatantly lied to me an hour ago, only to be told that there was nothing they were prepared to do.
Is this fair practice ? I am at a loss with this and am looking for help ?

Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source)

How can I use an 02 SIM on my iphone 4s which was originally on Orange?

Hi,
I purchased an iPhone 4S approx 2 years ago from Carphone Warehouse on Orange/EE. At the end of the 2 years I decided to leave Orange and use O2. I called up Orange to unlock my phone but they told me as the phone was purchased from Carphone Warehouse they cannot unlock it. I went to Carphone Warehouse and they said they do not unlock phones.
I've looked online and found this link :
http://support.apple.com/kb/HT5014
I restored my phone and the my O2 sim does still not work. I get this message now:
"SIM Not Valid
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currerntly assigned by the activation server. This is not a a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request this iPhone be unlocked by your carrier. Please contact Apple for more information".
So now I am stumped on what to do next - it seems impossible for me to get this phone unlocked. I've spoken to market phone vendors and they are all quoting me £120 - which seems pointless.
If anyone has any advice or suggestion I would greatly appreciate it!
Many thanks,

Pravine wrote:
"A really bad idea, unless you like malware and the possibility of bricking your phone."
Jailbreaking is not done to attract malware and possibility and in most cases it is not the case. You are supposedly assuming that jailbreaking is done as jailbreakers "like malware". Your statement is wrong as in essence, jailbreaking your iPhone means freeing it from the limitations imposed on it by your carrier, whether that's AT&T or Verizon, and Apple. It lets you do everything from customizing the look of your iPhone to installing third-party applications (such as titles that are not authorized and available in the App Store) and customized ringtones on it. Depending on how far you're willing to go, you can do even more than that: Jailbreaking even lets you to unlock your phone so you can use it with a carrier other than the one from which you purchased it and in my case you can enable continuity.
The statement was in the spirit of irony. And no, I do not assume users jailbreak because they actually want malware. However, jailbreaking does indeed make the device far more susceptible to such, and it also occurs far more than you seem to think.

My iPhone 5 has broken and is being replaced with a new iPhone tomorrow. However, My carrier (orange) will b picking up my broken iPhone and I am unsure how to secure the content and icloud data on the broken phone. Is there a way to display the data?

My iPhone 5 has broken and is being replaced with a new iPhone tomorrow. However, My carrier (orange) will b picking up my broken iPhone and I am unsure how to secure the content and icloud data on the broken phone. Is there a way to disable the data held on it and ensure that if it is fixed, nobody can use/see my data and access my account?

Hi Gazpan,
Thanks for visiting Apple Support Communities.
I recommend using the steps in this article to back up your iPhone if possible:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
You may also find this advice helpful for your situation:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
If you no longer have your iOS device
If you're using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account.
If you're unable to complete either of the above steps, you should change your Apple ID password. Changing your password won't remove any personal information that is cached on the device, but it will make sure that the new owner can't delete your information from iCloud.
Cheers,
Jeremy

IPhone 3GS to be avaliable on Orange UK, oh boo =[

Well, as of last month I became the proud owner of an iPhone 3GS on the O2UK network, and I love it.
Now, here's the problem. Before I bought my iPhone on pay as you go, I was using Orange UK as my network carrier, and just now I discovered that the iPhone 3GS would be avaliable on Orange. I'm just wondering if when it's released on Orange if I'd be able to use an Orange sim card in it. I have noticed before that when I select the carriers setting I have the option of using Orange as my carrier, so I tried my friends Orange sim in the phone, and surprise surprise it didn't work.
So my main question is, will I be able to use an Orange sim card in the iPhone after it's been made avaliable to Orange.
Many thanks,
Richard.

jules7819 wrote:
Hi sorry to crash your thread...but at the moment I'm in Oz (holidaying) and bought a new iphone 3gs (outright from the apple store)...I'm returning to the UK in a few weeks where I have a contract with 3... I'm actually just wondering if my new phone will work with 3? Cheers
As you bought the phone outright at an apple store in australia it is unlocked and will work with any carrier world wide.
Thats the beauty of an iphone in oz, it CAN be unlocked.

IPhone wont send email from a certain mail account

I know the settings are right, but the iPhone wont send mail from one of my mail accounts (hosted by the company i work for, which offers mail hosting as a service, and has hundreds of other iPhone users with the same account settings.)
The progress bar that indicates "sending" zips by suspiciously quickly when I hit Send, but there is no audio confirmation. Then the email is gone - its not in my Sent Items folder, and its not in the Drafts folder and its not in my broom closet.
From what I understand, if one SMTP server isn't available, it should default to the AT&T SMTP server, but it apparently doesn't even get that far, because the phone must think it's sent the message, or it would end up in the Drafts folder (or Outbox, I can't recall), which is what I would normally experience if I had no service at the time I was sending the message. I have two other accounts that work normally on the iPhone. Nothing has been recently changed with the SMTP server in question, which works fine with all my other devices.
I've tried:
• deleting the account and re-adding it manually (four times)
• deleting the account and syncing it with my computer (three times)
• hard resetting the iPhone
• ensuring that the primary SMTP server for this account is, in fact, switched to "On" in Settings->Mail, Contacts, and Calendars, <mail account>-->SMTP (which brings me to another question: how do I edit this list? Is it automatically populated by the accounts in my Mail app?
• screaming from my back porch
Ideas?
Email Account type: IMAP
Authentication type: MD5 with SSL
Port: 587
8GB 3G iPhone, Software version 2.2.1

One thing that might help.
If your primary server is hosted by your company, double check the outgoing settings.
Host Name:
Use SSL:
Authentication:
Server Port:
If it zips through your primary server without effect, try turning the primary server off and one of the secondary on.
If connected to Edge or 3G, you can use ATT's SMTP server.
If issue still persists, then set up a gmail or yahoo account to test with.
Both are free email services.
If still fails, then general troubleshooting might help.
Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/TS1275
You might need to reset and or restore the iphone to resolve any software issues.
Hope this helps.

HT3228 Why is it that when I delete an email message from an account on my iPhone it instantly disappears from the same email account on my wife's iPhone?

Why is it that when I delete an email message from an account on my iPhone it instantly disappears from the same email account on my wife's iPhone? We both have iOS7 and have imap email accounts.

not all mail providers sync the send mail part of the mail box
you can try to contact yahoo if this is the case with them

Delete emails from iPhone 5 but not from server?

How do I delete emails from iPhone 5 but not from server?

If its a POP account try this:
Go to Settings>Mail, Contacts and Calendars
Tap on your mail account
Scroll to the bottom
Tap on Advanced
Tap on "Delete from server" and set it to "Never"

Contact disappeared from iPhone but not deleted from Address Book on sync

FYI, I have an iPhone 3G running iOS 4.2 (the latest), and I have never so much as thought about MobileMe.
Until two days ago, I have had no reason to doubt that my iPhone's Contact list is the same as my MacBook's Address Book list. I now have no confidence that the same info. exists in both: I know for sure that at least one contact long present in both has disappeared from the iPhone, yet syncing all contacts neither returns it to the iPhone nor deletes it from Address Book! I need help troubleshooting this contact as well as verifying that there aren't other similar anomalies corrupting my data, hopefully without manually comparing all 685 entries...
Two days ago, a certain number, let's call it (310) 555-5555, popped up in my recents list as a missed call and in my visual voicemail. When I listened to the voicemail, I discovered that (310) 555-5555 was Jane Smith. I remembered entering Jane Smith several months ago, so I thought hmmm, does she have a second number? I tried to add (310) 555-5555 to an existing entry, only to find my iPhone had no entry for Jane Smith anymore at all! I did not delete her myself, and I'm not aware of any 3rd-party app that ought to have affected the entry. I haven't called Jane Smith or (310) 555-5555 in quite some time, so I have no idea how long the entry may have been missing. I searched the whole phone (left of the first home screen)
At the next opportunity, I looked in Address Book on my laptop, and indeed found the expected entry for Jane Smith, (310) 555-5555. I have no idea how she disappeared from my iPhone -- did I or some third-party program delete her? Or did it happen through some sync issue? -- but I naturally worried that when I next synced, the deletion would sync, too, and I would lose the Address Book entry, leaving me without Jane Smith's number at all.
Such an event would defeat the entire purpose of backing up my phone contacts to my computer; I just moved to iPhone this spring after being a Palm user since 1997, and the idea that iPhone might not be reliably syncing my contacts is frankly terrifying. I checked and saw that my Address Book listed 685 contacts to iPhone Contacts's 684, so I decided to risk a sync in hopes that maybe I had caused a one-off deletion. I wrote down Jane Smith (310) 555-5555 just in case and hit sync.
The results of the sync and my subsequent troubleshooting have seriously undermined my confidence in the fidelity of the sync process. The first time, nothing changed--I still had 684 iPhone, no Jane Smith, and 685 Address Book, including Jane Smith.
Thanks in advance for any assistance.
Message was edited by: Lindsey Worth

Before conecting your phone, open iTunes on your computer and go to Preferences, on the Devices tab check "Prevent...from syncing automatically". Now connect your phone and when it appears in iTunes on the left sidebar click on its name. Go to the Info tab and confirm than your have checked Sync Contacts with Address Book. Now further down on the Info tab under Advanced>Replace information on this iPhone check Contacts. Click Apply and sync your phone. This will replace the contacts on your phone with the contacts in Address Book. (When complete you can go back to iTunes preferences and uncheck "Prevent..." to re-establish automatic syncing if your prefer this.)

Thanks this was very useful.. I have a brand new iphone 4s unlocked version from singapore and I am having the same problem constant network fluctuations, no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/ba

I have a brand new iphone 4s unlocked version from singapore and I am experiencing constant network fluctuations on my iphone , no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/bars searching etc... Ifeel miserable after trying out all the options changed multiple sims, tried multiple carriers, restored the phone back and have set-up as new device but the problem does not get solved... its is so frustrating that after investing on a world's most expensive phone you cannot enjoy the calling features which the phone offers which is the main thing you own the phone for.. Rest of the things are working.. The funniest part I am not able to make calls or receive calls but can access the internet.. I have tried every possible thing and really very frustrated with this iphone of mine...I hope the problem gets solved.. would anyone have any solutions to this problem.. Does it mean one should never update software as I hear that after updating to IOS.5.1 the problem has started coming and same has been with there.... Apple says its a hardware failure which is very difficult to digest as sometimes I get 5 bars and able to make and receive calls but 95% of the time I am unable to. If anyone has any solution I will be very happy if he or share can share the same. Many thanks. its so disgusting to experience this on top of this apple does not support global warranty for the phone as you need to go to the country from where you bought the phone for replacement.. Truly sad state of affairs.. very very very dissappointing.

Have a look at this it might help
http://support.apple.com/kb/TS4148

Hi chaps. FaceTime question. I can FaceTime by phoning my iPhone 4 from my iPad 2 but cannot phone my iPad from the iPhone. When facetimeing from phone to iPad the phone says it's busy. The iPad rings once and then stops. Any ideas. Regards Jon

Hi chaps. FaceTime question. I can FaceTime by phoning my iPhone 4 from my iPad 2 but cannot phone my iPad from the iPhone. When facetimeing from phone to iPad the phone says it's busy. The iPad rings once and then stops. Any ideas. Regards Jon

Perhaps this discussion will help with your issue,
https://discussions.apple.com/message/16502324#16502324

I am unable to stream Netflix to my Iphone or Apple TV, from my wireless router . . . even though I am able to watch Netflix on my WII (also wireless) and desktop computer (not wireless).

I am unable to stream Netflix to my Iphone or Apple TV, from my wireless router . . . even though I am able to watch Netflix on my WII (also wireless) and desktop computer (not wireless).
On the Iphone and Apple TV I can connect to Netflix . . . it recognizes me and my account settings . . . and I can veiw all my recent programs and show titles, descriptions, etc.. But when I select one to watch I get a message saying:
"ERROR A PROBLEM OCCURED WHILE PLAYING THIS ITEM. TRY AGAIN LATER, OR SELECT A DIFFERENT ITEM. GO TO WWW.NETFLIX.COM/SUPPORT FOR MORE INFORMATION. (139)
Netflix support say there is nothing wrong on their end . . . that it is an Apple issue. They see the request for the show, the devices are registered . . . but it shows 0 bandwidth to the device.
My Apple TV did this when I first hooked it up a couple of weeks ago. Then after a few days started working with Netflix, for no apparent change . . . now doesn't again for the past couple of days (I think that it auto restarted the other night after a virus scan).
Very frustrating, and driving me nuts! Has anyone else had and been able to resolve this problem?

Troubleshooting
Apple TV2 update one day and netflix is browsing but not launching the actual content (error 139)
Ipad2 (another ios device) forces me to update netflix if I want to use it and I get the same error 139 on it.
**** now I have two not ways not working where prior to some update it was fine.
Nintendo Wii is still working ( mind you running an ancient version of netflix ) Dusted the Wii off and gave it to the kids use. Now they are happy again...
PC is also still working ( using some other flash client ) but that's just of interest, we're not going to be watching tv with that.
My wife's iphone 4s is still working. Odd.. still ios but for somereason I am not forced to update the version. So basically she could mirror stream up to the apple tv with it. Nice feature of Ios5. Later found out it is using 1.4 version of netflix. The most useful thing out of that is that all 3 of the devices are Ios and it was actually the iphone with the 1.4 version of netflix that still worked!
I heard from a friend who was on a different ISP he was still working so I took my appletv2 and ipad2 over to my brothers house who is on that same ISP as my friend and both started working. So the ISP is involved too!
Brought the appletv2 and ipad2 back to my house hoping it would maybe still work. No dice Broken again.
Searched the appstore for a decent packet analyzer and there isn't really anything. I was able to sniff the traffic with my PC and also on my juniper ssg5 confirmed that. Turns out port 80 traffic is actually failing and authorization is not happening. The other clients do not do this...
Asked a buddy from work who used to work at the ISP if he could make a call to some one who might actually know what is going on. He came back pretty quick and said yea they are trying really hard to get the beta patch in from Bluecoat asap.
So knowing that it was actually Netflix that changed when it hit 2.0 and in my case the ISP made the adjustment it's pretty safe to say this issue is going to be ongoing unless netflix changes again the way they authorize for licenses.
So that's the summary of what went right down the troubleshooting path but I'll tell what what didn't
2 calls to Netflix (useless... waste of time... they are too quick to blame anyone but themselves)
1 call to apple support (support call was going to cost more than it cost for me to change ISPs)
2 calls to ISP (through the normal means - regular support number)
So why is this intermittantly working sometimes? If you are lucky enough to authorize to an IP address that is not cached they voila you are going to get an authorization / a license to watch the show. Some people report after defribulating their appletv (reseting, rebooting, dns changes, you name it) they get it working. Over the past month we all seem to have got it working for some period of time only to lose it a day to two later.
It's now been several days since the beta patch to the bluecoat and 4 of us who have been communicating on the issue appear to be online all at the same time for those several days and that is a good sign that we might be out of the woods on the issue.
Hope this turns into something helpful for someone else out there.

How can I change my Iphone default email send from an alias to the address I want?

My Iphone sends my emails "FROM" an alias address I have within my ISP email account. I don't want this alias to be used as the default send. It seems my IPad works fine as does my Imac and Macbook PRO. The Iphone is the only one that does this.
Any help will be greatly appreciated.
thanks,

Open iTunes on your Mac, click "iTunes Store" on the upper right, then click "Account" on the middle right. Sign in there. That will make the signed in account the "primary".

How can I remove pictures from my iphone that were imported from another iphone

How can I delete photos from my current iphone that were imported from my previous iphone? They were also synced to mycomputer through itunes and not deletted at that time.

you just delete them from your phone when you are looking at your pics there is a button in the top right conner and if you hit it you can delete the pics

I would like to have an email account that is password-protected that I can access on my Mac, Iphone and Ipad, separate from the Mail application, with an alert button that indicates unread messages

I would like to have an email account that is password-protected that I can access on my Mac, Iphone and Ipad, separate from the Mail application, with an alert button that indicates unread messages

Try a search... I'm sure if you put forth a little effort you can find a solution that will work for you.

My iphone 1.1.2 from frenchmobile orange crash durante my travel in italy

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