My iPhone 3 is stuck in Recovery Mode and now will not even come up in iTunes

I bought my phone last week and only received it yesterday and last night, i was updating it on itunes, when it went into recovery mode.
I have tried many different ways of getting it out and nothing has helped at all.
And now, my iTunes will not even recognise the device.
When I was trying to restore the phone it kept coming up with code 1015.
Please help!

Morning lisa-mariefromqld,
Thanks for using Apple Support Communities.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error1015
To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
For more troubleshooting on this, take a look at this article:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Best of luck,
Mario

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