My iphone 3g iOS 4.2.1 is not letting me update, acording to iTunes it has the current version, what can I do to update?
How can I upgrade from a Iphone 3g iOS 4.2.1 to iOS 6.1.2 if iTunes claims I have the current version ?
An iPhone 3G can not be upgraded beyond 4.2.1
Similar Messages
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It all started when one day all of a sudden the heat was bad here, and I sat in the car with the AC on and my phone on the dash board, charging. Next thing that happened was that when I got home I let my son play with it (which he always takes good care of it, watching youtube videos) and then later on that evening when I payed attention to the back of it, it looked super swollen. You could see where tears in the white backing of my iPhone were from whatever had caused this. I thought it was from the heat, just expanding the case. Well, it had obviously got too hot in the sun on the dashboard and over a few hours had almost got to the point of exploding. I did not know that just a little bit of heat from the sun could do that, so anyways.
I ordered a new battery online and replaced that, in the process loosing two screws, the two at the bottom which hold the LED touch screen in place. Although it doesn't move without the screws, I do need to replace those also. Everything works fine. Buttons, touch screen, I just think there might be a small problem with the mother board, from the battery swelling and causing it to bend, or even heating the metal on it. That would suck, total bummer.. Anyways, anyone with a solution or even a bit of advice, or just a suggestion please feel free to help. I have taken it apart one last time after I restored it, and cleaned it very little with alcohol, thinking that might be a problem, but still nothing yet...
I hope I get this phone working again, not use for a phone, but for games, music, and videos. Thank anyone for your help! It's greatly appreciated!
HOLLYIf things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
Don't worry! Everything should be back to normal if you follow these steps. -
i have an iphone 3gs (Model No: A1303 FCC ID:BCGA1303A IC ID:579C-A1303A) and itune 10.7. But when i am trying to upgrade to ios5 it shows the message "my iphone software is 4.2.1 and is the current version". can anyone helpe me. And when tried to download any apps from app store it get message that u need ios 4.3 to download. So please help...Thanks in advance..
But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939. Then how its become 3G.
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I have a new iPhone 5s. When I try to sync it with my iTunes account it is unable and advises to update iTunes to version 11.1. Whn I attempted this iTunes advised that the current version I have (10.6.3) is the most up to date!
If you're on a Mac, you need to upgrade it to Mac OS X 10.6.3 and then 10.6.8, which requires that it has an Intel CPU and at least 1GB of RAM.
(100999) -
Just got my iPhone 5. I get a message saying it can't be used as it requires iTunes 10.7 or later, when I connect to iTunes. But the current version is 10.63. Please help!
iPhone 5 requires iTunes 10.7 or greater to sync with your computer. You need to update iTunes on your computer. If running OS X, this requires OS X 10.6.8 or greater...Snow Leopard.
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I'm trying to update my iPhone 4 from iOS 5.1.1 to 6.1. When I try to do this using iTunes on my MacBook Pro (OS X v 10.5.8), with my iPhone in its cradle, clicking the "Update" button in Tunes gets a message saying "This version of iTunes (10.6.1) is the current version." I can't get the iOS update to download.
When I try to update to the iPhone directly, I get a message saying "iOS 6.0.1 failed verification because you are no longer connected to the Internet" at the Verifying Update step. I noticed that this message refers to iOS 6.0.1, even though I want to update to 6.1. It is possible that, a few weeks ago, I may have downloaded but not installed v 6.0.1.
Thanks for any help with this problemI tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
i have iPhone 3G when i update its in 6.1.2 its update properly but problem is when i insert my country (Bangladesh) sim card its not working so what should i do. i need my iphone factory unlock how could it possible
ios 6.1.2 can not on a iphone 3g
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IOS 7.0.4 will not let me update. It kicks me off the internet
When I click on the update it tells me I am not on the internet and I am?
Hey Laxmom83,
Thanks for the question. I understand that you are experiencing issues updating your iPad. If you have not already attempted to do so, can you perform the update with iTunes on a computer? Don’t forget to backup your iPad first!
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
http://support.apple.com/kb/HT5262
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Thanks,
Matt M. -
I need to know if apple makes it possible to change the apn on an unlocked at&t iphone....
Because somebody has been apparently living in a cave for the past 48-72 hours.... LOL :-)
Straight Talk now offers the iPhone (NOT the same as the SIM program that they have offered). It operates on the Verizon network. It went on sale this morning. http://iphone.straighttalk.com
And you are NOT correct. I know this for a fact - I'm actually a Straight Talk "BYOP" user. You must install a configuration profile. Period. There's no way around it - iPhone defaults to the AT&T carrier bundle (based on the ICCID number of the SIM card, which identifies itself as an AT&T SIM), which includes settings that will not work and will lock out the menus that are necessary to make changes to allow data to work.
The only way to make modifications to the APN settings (that Straight Talk includes in their package) is a configuration profile. Doesn't matter if the phone is locked or unlocked. -
My iphone 4s ios 7/0/4 will not update music or apps from itunes 11.1.3. this was true with my pc since ios 7.0.3 even with update 7.0.4 and now continues with my new MacPro also runing itunes 11.1.3. as most state in previous threads, syncs all non itunes related data with no issue and appears to work correctly on itunes data but then hangs on the last step of updating until it times out. i have tried marking specific music to transfer, setting up new playlist, deleting some old playlist on phone but stopped short of restoring my phone back to new due to the amount of non itunes data that i will lose. The itunes setup on the macpro was completely with the download of all music from a previous external backup and the creation of new playlist - on the first sync with existing phone it did ask to overwrite all phone itunes data with macpro itunes data which i did accept - no different result - no changes on phone.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the problem continues, take the device to Apple for evaluation and possible replacement. -
Hello - I am trying to update my Iphone 4 from its current Ios (4.3.3) to the latest Ios (7.x.x?). I currently do not sync using icloud, and have only started syncing to my itunes today.
So far, I have backed up my Iphone using Itunes, transferred all my purchases using Itunes, and imported all my photos using Iphoto.
Then clicked on my Iphone in the left hand Column and in the screen that appeared found the "Update" button. Next to the update button read "A newer version of the iPhone software is available (version7.0). To update your iPhone with the latest software, click Update."
I then clicked the "Update" button and a pop-up message reading "This version of iTunes (10.6.3) is the current version." appeared.
Please advise why this happened, and how I should go about restoring and updating this Iphone.
After updating to the latest IOS, my next step will be to sign up for iCloud.
Thanks clever mac folk!Hello hsielglad,
Thank you for your question. iTunes 11.1 is required to update to and sync with iOS 7. If you are still running iTunes 10.6.3, I recommend trying to obtain the update by going to the iTunes menu and selecting Check for Updates.
iTunes: How to install the latest version
http://support.apple.com/kb/HT5654
If you continue to get the message that iTunes is up to date, you can download the latest version of iTunes here:
Download iTunes
http://www.apple.com/itunes/download/
Once the file downloads, double click on the installation file that downloaded to initiate the installation.
Best,
Sheila M. -
I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
Iphone 4 ios 7.0.4 does not show in my pc
just my iphone 4 ios 7.0.4 does not show in my pc, but my friends iphone are showing. I think my iphone has a problem.
please help me
thank youHello artahmed,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Best of luck,
Mario -
I am unable to backup my iphone 5 iOS 6.0.1 (connected directly to laptop USB) with my itunes 11 for Win 7 64bits. The process starts and fails to complete giving the error: itunes could not complete backup of iphone because iphone disconnected.
I have restarted the PC, the iphone, changed the lightining cable and nothign resolves it: backup never completes.Hi, I disabled the antivirus and the firewall. Same result
I even deleted the backup folder inside C:\Users\...\Apple Computer\MobileSync\Backup to eliminate any corruption in the old backup files.
Nothing changed: Session either times out or i get the same error message: itunes could not back up iphone because iphone disconnected. It always happens during step 3 out of 4 which is "transfering purchased apps from iphone to PC" and comes after step 2 which is backup.
My iphone 5 is not jailbroken, and is a factory unlocked phone.
Any other suggestion?
Pls help -
unable to update to ios 5 on windows 7. please can someone help me i have tried everything? i deleted itunes and downloaded the new version when i plug my iphone 4 in it does a back and then I then everything runs normal and it extracts and then i get an error code at the end 3197. had the iphone for two months and its new.
Please can somene help me, i am currently on version 4.3.3 (8J2)
Modem Firmware 04.10.01followed someones instructions and it has worked ios 5 is now working on my iphone 4
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