My iphone 3g is in recovery mode and now it wont restore and keeps saying ERROR 1015

What do I do if everytime I try and restore my iphone and it says "error 1015 can not be restored". I cant get passed the conect to itunes screen

See if anything here helps - http://support.apple.com/kb/TA38633?viewlocale=en_US

Similar Messages

  • TS3681 I went into recovery mode - and keep receiving error 4005 - tried different usb, computers, did all updates possible nothing helps, my iphone screen shows apple logo and constant waiting circle

    I went into recovery mode - and keep receiving error 4005 - tried different usb, computers, did all updates possible nothing helps, my iphone screen shows apple logo and constant waiting circle

    Same here. I tried to update my iPhone 5S and iPad 4 to 7.1 but iTunes wiped out them. This thing already happened for iOS 7.0.6 update. What happened to Apple? I am really curious whether Apple is aware of this problem.

  • HT4061 My iphone 4s remains in recovery mode permamently. Itunes wont restore it, constant messages of error 4013 keeps coming up on screen, is there any1 out there who can help before i crack up?

    My iphone 4s remains in recovery mode permamently. Itunes wont restore it, constant messages of error 4013 keeps coming up on screen, is there any1 out there who can help before i crack up?

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Can't get iPhone 4s out of recovery mode and always get error 40 during restore

    I tried updating to ios 6.1.2 and I left it for a while since I had to do some stuff. When I came back, my iPhone is in recovery mode and I can't get it to restore using itunes. I always get error 40. I tried restoring on a different pc but it's still a no go. Is it possible that this has something to do with the hardware? I've already looked up possible solutions but my iphone's still in recovery mode. I never had this phone opened nor did I attempt to jailbreak it or anything. I tried asking my carrier for assistance but they're charging me for repairs. The fee's pretty expensive.

    Read here:
    http://support.apple.com/kb/ts3694#error40
    Usually caused by security software on your computer.

  • IPhone 5 is stuck in recovery mode and keep getting error 4003

    i keep getting a recovery mode error while trying to restore my iphone 5. After clicking restore i get error 4003, i am stuck in this loop, i have even deleted the recvoery file and downloaded everything again, please help need my phone working ASAP i am going abroad

    Hello Nigel38,
    Thank you for the details of the issue you are experiencing with your iPhone.  I recommend the following steps for error 4014:
    Error 4000, 4005, 4013, 4014, and 4016
    After you perform each step, try to restore your device.
    Restart your computer.
    Disconnect all your USB devices from your computer and connect to another USB port.
    Use a different USB cable.
    Uninstall third-party security software.
    Try restoring using an alternate computer.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My iphone5 is stuck in recovery mode and keep getting error message 4014

    Iphone5 stuck in recovery mode. Keep getting " could not be restored" message and error code 4014
    Someone please help

    Hello Nigel38,
    Thank you for the details of the issue you are experiencing with your iPhone.  I recommend the following steps for error 4014:
    Error 4000, 4005, 4013, 4014, and 4016
    After you perform each step, try to restore your device.
    Restart your computer.
    Disconnect all your USB devices from your computer and connect to another USB port.
    Use a different USB cable.
    Uninstall third-party security software.
    Try restoring using an alternate computer.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I tried to update my ipod and after i did it got stuck on recovery mode, when i try to restore it, it says error 1604 but i have used different computers and USB sockets and it wont restore?

    Please help...

    Just what do you not understand?
    Did you try:
    Try to restore from another known-good computer and network.
    Error 3014
    This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • How do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    http://support.apple.com/kb/TS3694#error1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
    http://support.apple.com/kb/TS3694#error1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

  • After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

    After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.  I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted."  I am locked out of my phone.  Does anyone have any idea how to resolve this issue and get the phone working again.  I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing.  Thanks for your help in advance.

    Try going to recovery mode as described here.  You may have to try this more than once to succeed.
    Use the original iTunes that the iPhone synced with.
    http://support.apple.com/kb/HT1808

  • My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
    Thanks,
    Nathan.

  • Hi i have a iphone 5 and it is in recovery mode and it says i have to restore it before i can do anything else but when i try to restore it say the iphone cannot be restored it can not be found

    hi i have a iphone 5 and it is in recovery mode and it says i have to restore it before i can do anything else but when i try to restore it say the iphone cannot be restored it can not be found
    please get back to me as soon as possible
    ~bananagirl16

    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

  • HT201263 Hi my iphone 5 is on recovery mode and I connect it with the computer but it's failing to restore the device the message is showing iphone restore failed!!!!!

    Hi my iphone 5 is on recovery mode and I connect it with the computer but it's failing to restore the device the message is showing iphone restore failed!!!!!

    Hi Bobi1346,
    Thank you for visiting Apple Support Communities and for including the error number you are getting.
    There's an article for troubleshooting that error.
    iOS: Restore errors 4005, 4013, and 4014
    Try these steps to resolve the issue:
    Install the latest version of iTunes.
    Restart your computer.
    Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
    Learn more about updating OS X.
    Learn more about updating Windows.
    Restore using another USB cable.
    Restore your device on another computer.
    If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
    Take care,
    Nubz

  • My iphone is stuck in recovery mode and i can restore it an error keeps coming up?

    My iphone is stuck in recovery mode and i cant restore it every time i try to an error comes error 2005 or 11 or 3194.

    That often indicates a hardware failure. make an appointment at the genius bar and take it in for them to look at.

  • I tried to update to ios 7.0.1 and my iphone 5 went into recovery mode and i dont have iCloud

    I tried to update to ios 7.0.1 and my iphone 5 went into recovery mode and said i had to plug it in to itunes so i did and it restored to factory settings and i lost everything and i am pretty sure i dont have anything backed up on iCloud.. Is there anyway i can recover anything? I had over 1,000 pictures and 500 contacts and now i have nothing.

    Then you have no data from which to backup, I'm afraid.
    This would be a good time to review the User Guide and learn how to use your phone as recommended so data loss like this doesn't happen again.
    Best,
    GDG

  • My iphone 5 is in recovery mode and won't connect to itunes

    I was trying to update my phone using itunes but now my iphone 5 is stuck in recovery mode and won't connect to itunes.

    Hello nancarter97,
    Thank you for the details of the issue you are experiencing with your iPhone 5.  I would be concerned too if my iPhone was stuck in recovery mode and not recognized in iTunes so that you can restore it. 
    I recommend the following article for the issue you described and specifically this step:
    5. Use iTunes to restore your device.
    If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
    Find the full article here:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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