My iphone 3g is stuck on the restore screen when i go to restore it on itunes it comes up with error 1015
how do i fix this problem
Error 1015 is commonly associated with hacked iOS devices. Try to restore the phone; if you cannot restore it the phone using the following technique it may be useless since that is the usual result of jailbreaking. Don't worry about losing your money since eBay protects buyers to an almost unreasonable extreme.
To restore the iPhone make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPhone but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the iPhone.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
If this does not work contact the seller through eBay's "contact seller" button for a refund. A reputable eBay seller will take it back without question. Disreputable eBay sellers have their PayPal assets frozen, their eBay account suspended, then PayPal refunds the purchaser's money anyway.
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Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
hello i have an iphone 4 its stuck in the apple loop. when ever i unplug it from the computer it shuts down and when i plug it in it shows me on itunes its in recovery mood and every time i click restore i get this error the iPhone could not be restored.an unknown error accurred (2001)
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1 -
My iphone 4 is stuck in super large screen view. tried rebooting, syncing, restore, shutting down etc. my grandson 'enlarged' the view more than is normally possible. Help please!
Thank you for the prompt and correct reply, I'm now back in the land of the living and will now cancel my genius bar reservation at my local Apple store. Thanks again R.
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You'll have to get the SIM card first, you can't set it up without a supported SIM.
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My iphone 4s is stuck on the loading screen and when I let the batt die all the way and turn it back on the loading screen appears again. Plus I don't have insurance so what should I do!!!
Do a DFU.
http://theiphonewiki.com/wiki/DFU_Mode -
I was trying to do the 7.1.2 update and my iphone 4s got stuck on the update screen, and my lock screen button is broken. How do I reset it?
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Hold down the home and power buttons until the Apple logo appears(about 15 seconds). It should then restart.
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i think itunes has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?
From the article which you posted your question from:
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
I have plugged my iphone 5s into windows computer, the computer picks up that its there and starts charging but keeps coming up with error message when i try connect to itunes... HELP!!!
What does the error message say? (Precise text, please.)
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recently purchased a 2nd handed iphone 4s(that's all i afford) but when trying to create icloud account it give me "com.apple.appleaccount error 403" message. I am asking for support and advice.
Did you already check this post?
Re: I am facing problem in signing in iCloud on my iPhone. when I enter my Apple ID, I got the message which is: "The Operation could't be completed. (com.apple.appleaccount error 403.)" Kindly solve my problem. I want to sign iCloud from my iPhone.worri -
My iphone 4 is stuck in the setup phase with a white background. It tells me hello in several diffrent languages and tells me to slide to set up. I have already backed it up on itunes several times but it always returns to the hello screen with the white back ground. Can anyone please help me with this? All of this happened after i updated it for the 1st time. Help pLease?
EdwardHello Edward
Follow the prompts on your iPhone and you will get either at your home screen like normal or get to a point of restoring from back up. The article below will give step by step for restoring from back up.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I updated my iPhone 5 to the new IOS 8. It is stuck on the temperature screen. I have reset and done and hard reset. I have no idea what to do at this point? Can my phone be saved?
Hi geoffreyfromeastanollee,
Welcome to the Apple Support Communities!
You have already done some great troubleshooting on your own. The next step I would suggest would be restoring the iPhone. Please use the attached article to place the iPhone is a special status mode called recovery mode. Restore from recovery mode and test to see if the issue remains or is resolved.
If you can't update or restore your iPhone, iPad, or iPod touch
Have a great day,
Joe -
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This problem happened on iOS 8 and iOS 8.1.2
Does anyone have an explanation for this problem or the iOS until this release is buggy?Hi Try a Reboot press and hold power button and menu button hold both down until you see Apple Logo. This may take up to 50 Seconds. Cheers Brian
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