My iPhone 3G ringer doesn't work properly

My wife took her iPhone 3 to the Apple store at the mall and they said they couldn't fix it. They said she had to buy a new one.
"Next!" the apple nerd said.
Is that true? They won't even open it up and jiggle the wire inside? Is it too old to fix? It works great, but sometimes it just starts vibrating for no reason and you can't make the ringer stay on or off for that matter.
Thanks,
Bob

"They won't even open it up and jiggle the wire inside? "
That is correct.
They do not repair them.
They may replace out of warranty, $199 in the U.S., but they do not repair.

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My iPhone 3G ringer doesn't work properly

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