My iphone 3g was freezing so i started to reset it and now it wont even turn on. any suggestions?
my iphone 3g was freezing on the text message screen so i tried to reset it by holding the top button and the home button. now it wont even turn back on. the apple logo comes on then turns off 10sec lter. any suggestions?
When the iPhone only shows the Apple logo and then turns off, it usually indicates an issue with the software that is preventing the phone from completing it's boot sequence. This can be remedied by putting the phone into DFU mode and restoring it. By restoring the phone, the software and firmware will be removed and replaced with a fresh set and the content will be removed from the phone and need to be resynced.
To put the phone into DFU mode:
1. Make sure the phone is connected to the computer
2. Hold down the sleep/wake button and home button at the same time for 8 seconds
3. Let go of the sleep/wake button and keep holding down the home button
4. If you are successful, a dialog box will pop up in iTunes stating that iTunes has detected an iPod/iPhone in recovery mode and the phone's display will remain black.
5. Click OK, then click the restore button in iTunes.
Hopefully after that, the iPhone will be up and running so you can sync your content back.
I hope this helps!
Similar Messages
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I did update on phone and now it wont even turn on... It shows the charger being plugged into I tunes.... At this point I am not sure if I need to just do a factory reboot or what....AT this point I cant do anything through phone... It has to be done by my computer ... Anyone know how... I am so stressed I am on call with no phone just a pager....Not good..... Please help thanks heidi
Scroll down to "Update your device using iTunes" here:
http://support.apple.com/kb/HT4623
If that doesn't work, you should restore your iPhone as described here. Note you may have to try to get into the restore state more than once to succeed.
http://support.apple.com/kb/HT1808 -
Ipod 5th generation started loosing its battery really fast and now it wont even turn on.
My iPod 5th generation is just over a year old and its screen is a bit cracked. a couple of months ago it started to keep its battery less and less and it would go to 100% battery after a couple of minutes and then when unplugged it would die just as quickly. For the past week or so I've had to use it plugged in as it was barely keeping any charge (1 minute) at the most.Last night I was using it and i unplugged it and put it on the shelf i presumed it would be okay through the night as i wasn't using it. But when i woke up it wasn't turning on at all and so i plugged it into the charger. The apple symbol came up for about a minute and then the screen went blank. I thought I'd leave it plugged in to see what would happen but it kept repeating the symbol to blankscreen process. If anyone knows whats wrong with it or how to fix it please tell me. as it took me a long time to save up for it and its a big loss of money for me.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
And
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
I suspect that the event that caused the screen problem as progressed and is causing the other problems. -
Today I was shopping and I went to check the time on my Iphone but it had shut itself off for no reason and now it won't turn back on. What should I do?
It could have powered off. Try holding the sleep button down for a few seconds until the apple logo appears to restart it
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One week ago my iPhone felt, the screen was damaged but it was still working. Today it felt again and now it doesn't turn on, what can I do? Please help me.
Hold down on the sleep button and the home button at the same time for about 10 seconds until the Apple logo appears on the screen. Ignore the red slider. When the logo appears let go of the buttons.
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HT4623 after I update my iphone 4s with ios6 it worked ok for one day and now it is not turning on
after I update my iphone 4s with ios6 it worked ok for one day and now it is not turning on
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears. No data will be affected.
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My iPhone 4 shut down in the middle of a conversation and won't restart or charge now. Any suggestions? The nearest Apple store is hours away and I depend on my phone to stay in constant touch with my child's specialist.
I've tried that several times. It will not reset. The screen just stays black. I've never had this problem before. It usually resets the first time.
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Help!!! My iphone is still using ios 5 operating system due to laptop issues and unvarnished able to update it,my husband has tried to update it and now its saying phone in recovery! If I restore to original settings will i loose everything like music and photos??!!!!!
Hi there Laura,
Welcome to Apple Support Communities.
It sounds like your iPhone is in recovery mode and you’re concerned about restoring it to factory settings because you don’t want to lose any data. The first article linked below provides a lot of great information about restoring an iOS devices to factory settings, including how to restore from any backups that you may have created with iTunes.
Use iTunes to restore your iOS device to factory settings - Apple Support
Also, if you want more information about recovery mode, take a look at the article linked below.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Cheers,
-Jason -
I have an iphone 4, updated it to IOS 7.0.2. yesterday, it worked perfectly for a while, now cannot even turn my fone on...
anyone else have this problem ??
thanksHey xxikearnsxx,
When troubleshooting power issues, the following article provides the most relevant information:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M. -
I have a ipod touch 4g, i just updated to ios 5.0.1 today. At the time, my battery was half way full so i had it charging. It started to install, i'm not sure if it actually did or not, but it turned off and started loading like if it were a new ipod, or like when you install new software. then the screen went blank and it restarted. it says its completely dead now but if i click the home button it turns on but goes straight to a white screen.
- If the screen remains white, let the battery fully. After charging for an hour, try a reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
And restore as necessary,
- If it is off try:
iOS: Not responding or does not turn on -
Hi, i cant get my iphone to turn on after the wrong password was entered a number of times. Now it has just shut down. how can i get it working again?
ive had this problem. i hope you have your phone backed up on your computer or something.
while its completely off, hold the home button and plug it into your computer in itunes it will say itunes has found a iphone in recovery mode press restore and there. your gonna have to restore. -
ZEN Vision V freezes and now wont even turn
I dropped my Zen vision V?(3 feet or so) while it was on . At first it would turn on but freeze and would have to reset it, but no it wont even turn on, the power light just flashesany one know whats wrong and can give me a way to fix itand if i have to send it back anyone know how much it might cost?
Did you charge the battery?
see page 53 of the MBP user guide: http://manuals.info.apple.com/en_US/MacBook_Pro_13inch_Early2011.pdf -
Firefox would not connect after upgrade. Did system restore (XP) and not firefox wont even start
Firefox would not connect after upgrade from verion 6 to version 7. Did system restore (XP) and now firefox wont even start
Sometimes Firefox will hang during startup or shutdown, and still be running invisibly in the background. Usually in that case, you need to "kill" it either by restarting Windows or using the Windows Task Manager. It sounds as though you are familiar with opening the Processes tab, finding firefox.exe, and using End Process.
If you use an advanced firewall or other security software that tracks which programs are permitted to use the internet, please see these articles:
* [[Fix problems connecting to websites after updating Firefox]]
* [[Configure firewalls so that Firefox can access the Internet]]
A couple of other suggestions:
(1) Can you start Firefox in its Safe Mode? Hold down the Shift key when starting Firefox. You should get a two-button dialog. Click "Start in Safe Mode" (''not'' Reset). Any difference?
(2) In case your regular software missed something that is interfering with Firefox, try the scanning and clean-up tools listed in this article: [[Troubleshoot Firefox issues caused by malware]] -
I have updated iOS7 today via iTunes as I was not able to update it directly in the iPhone. After the update I restored the back up and now the iPhone is not getting started. Please advice?
That error message suggest you have a permissions issue. Make sure you have full read/write privileges for the Drive/ Folder location that you are copying the files to.
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just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now
I am assuming the phone was working prior to you installing IOS 6? Did you use itunes to install IOS 6 or just run from the phone?
When I tried to do the Over The Air update to IOS6 on my iPhone 4, it errored out and I had to connect it to iTunes and select "Restore" from the summary screen after iTunes finds the phone is connected. If this works for you, it will go through a couple of reboots that take a few minutes to complete. It should then give you the option to start with a fresh new phone or to use one of your previous backups to load your contacts and other information, provided you have backed up the phone previously.
I hope this helps you my friend!
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