My iphone 3g won't restore because of an error 1015. Can you help me please
my iphone 3g won't restore because of an error 1015. Can you help me please
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
The above comes from this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Do not try to downgrade the version of iOS you have.
Similar Messages
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Just updated itunes software on my windows PC and now it won't open because of Runtime error R6034 can you help?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?
Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/
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HT201413 my iphone 3G won't restore because of error 1015
iphone 3G won't restore because of error 1015 please help
Hello, nanipan.
Thank you for visiting Apple Support Communities.
Here is an article that you may find helpful with this issue.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Cheers,
Jason H. -
TS3694 my iphone no to br restored because an unkhown errer occured (6),,,,,,,,plzzzz help me
my iphone no to br restored because an unkhown errer occured (6),,,,,,,,plzzzz help me at [email protected]
Try to restore it in the iPhone: Settings > General > Restore > Erase All Content and Settings
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My iPhone 5 won't stop scrolling through songs and I can't stop it please help !! :(
My iPhone 5 won't stop scrolling through songs and I can't stop it please help !! :(
settings - general - usuage - music - delete. Then do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
Then sync the music back via iTunes. -
The iPhone could not be restored. An unknown error occurred (14). [Help me]
Hi,
The iPhone could not be restored. An unknown error occurred (14). [Help me]
My Ipone is 3G - 16 GB
and I am using itune 8.2.1.6
and I want to update my Iphone to 3.0.1
and I am facing this problem when I trying to restore before updating the iphone.
This is screen shot of the error message > http://amaiub.net/vb/imgupload/uploads/ce7d96353ab6243af234d794764a9901.JPG
Thanks in Advance.I just had the same problem at least a half hour ago! I re-tired everything at least 3 times then it complete wipped my phone out!! THEN I got it to ask for restore from my last session only for it to not work again! Its very frusterating now phone is starting over from scratch which worries me all the time thinking everying wont be there when its done. This new software to me was more of a problem then fixing the problems. I tried to work on my friends new ipod touch she got and this update did the same exact thing to her ipod touch we had to take it back she didnt even have it for a day!!
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i keep trying to restore my iphone 3G but a error keeps poping up . its called "unknown error 1015" can anyone help?? i just got the iphone.
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you can find this on the right side of this page, many people have had this problem and there is no reason to repost this becuase you can find an answer by just searching for it. -
dear community,
hello i just bought gem from dragon vale's game. and i bought it 2 times, because it said the download has been failed. and it cost about $10. and i just want to buy $4.99
can you help me please?You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
good evening i have an problem with my iphone 4 the wif and network cant on now if i tray is showing iTunes i tray to reload the ios is showing an error -1 can you help me
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
After i installed ios 7 in my iPhone 4s and I got problem to login into my icloud account.
There is a message appear and said "the operation couldn't be completed (com.apple.appleaccount error 403)"
can you help me ? how can i fix this problem ?
iPhone 4, iOS 7
iPhone 4S, iOS 7, (com.apple.appleaccount error 403)"Error: com.apple.appleaccount error 403
Recreate Error: On a Iphone/Ipad device that has "already" created the maximum of 3 per device Apple limit of ICloud account creation attempt to create or login to ICloud service tab in Settings. You will be presented with "com.apple.appleaccount error 403" which does not tell the laymen anything useful.
Cause: IOS 7 reports a "best guess" error instead of detailed error explanation.
How To Resolve Error: Find a device that has not been used to create an ICloud account the maximum 3 times and use it to create the ICloud account by logging into the Settings/ICloud tab with the Apple ID you want a ICloud account created for.
Keep in mind this will use up one of the three lifetime allowed ICloud account creations allowed by Apple on that device.
Also per support: If an existing account is logged into the ICloud service. A. Backup phone using iTunes on a mac/pc. B. At bottome of Settings/ICloud Delete the account "AND" all the user date from the phone. It will offer the Delete all data option. The reason for Deletion(and is why we backed up on a pc vs. the cloud) is when you create the new ICloud account it will backup all of the Device owners information to the wrong persons account.
Once you have created the new ICloud account log into that account on device that was presenting error: "com.apple.appleaccount error 403" it should allow the ICloud login.
Once you have verified the "device with error" is ICloud functional delete the ICloud account from the device used to seed the ICloud account and delete again all user data from cloud. Restore the recently created mac/pc Itunes locally created backup to the phone and then go to Settings/ICloud and login with the device owners Apple ID and password and verify your backup to the ICloud settings and Eureka! your done.
It took less time to do that for me to type this lol. -
I have just update my iphone 4 to ios5. i cannot find my photos anywhere can you help? Thanks
i have just updated my iphone 4 to ios5. i cannot find my photos anywhere can you help? Thanks
Hey Kate
if you have backed up your iPhone, photos that were taken on the iPhone will be in the back up file. Any photos synced to your iPhone from a computer will need to be synced again. To restore your iPhone from a back up right click on the name of your iPhone in iTunes and select restore from back up. -
Hi. I am from Greece and I have an I phone 4 and I want to unlock the Bluetooth, because I can’t share files or anything else with another I phone or I Mac or another device. Can you help me please? Thanks.
Answered here:
https://discussions.apple.com/message/19977803#19977803
Re-posting the same question over and over won't change the answer. -
My little children Majd entered the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ???
Hi,
Did you ever back up your phone on the computer?
Did you use photo stream at all?
May I suggest changing your passcode lock to a letters and numbers lock (if not all ready it will make your iphone more secure and a restore lock otion shouldent be needed). Then change your setting as well preventing restore after ten incorect passwords.
kc -
hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?
Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
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