My iPhone 3GS is not showing in "devices" on my iTunes. Tried everything that Apple advize but still not working. Any suggestions please? :)

Hello, hope someone can please help. I've had my iPhone 18 months, not had any problems with using it. Trying to update the software to 4.0 on iTunes but it's just not recognizing it at all. It's not there under devices (infact, even the heading "devices" isn't shown), Tried a different USB port but that didn't solve it.
Have changed my startup (using msconfig) as Apple suggested, but again still nothing. Have downloaded the latest iTunes and *again* not working!!!!
Any suggestions please?

Perhaps you have already done this, but I'd be sure to verify that it's not your cable...try a different cable and that will eliminate that as a source of the error.

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http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
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Morning JordenR,
Thanks for using Apple Support Communities.
You can resolve many restore issues using the troubleshooting steps documented here.
For more information on this, take a look at this article:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Best of luck,
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hummingbird.jeff wrote:
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My iPhone 3GS is not showing in "devices" on my iTunes. Tried everything that Apple advize but still not working. Any suggestions please? :)

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