My iphone 3gs is not showing in itunes despite restarting and reloading itunes,please help!

I have re-loaded itunes but my phone is not showing. I have run diagnostics on it as well but the tests show that the ports cannot find the device. Any suggestions are gratefully received.
Thanks.

when all else fails, take it to the apple store. They are very helpful and are fast! My iphone 4 is now acting up. It said it needed to restore to connect, so I restored it. Now it is saying that there is no sim card, ugh. I will be making my way to the apple store very shortly.....

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