My iPhone 3GS isn't being recognized by iTunes.

My iPhone 3GS isn't being recognized by iTunes. When I plug it in, it just says "capacity: n/a. software version: n/ a. serial number: n/a"

http://support.apple.com/kb/TS1538

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Hello kmkalinyak,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Best of luck,
Mario

My Iphone 3gS is not being recognized in Itunes on my laptop. It is charging so the USB port is working properly. My wifes Iphone IS being recognized by the same laptop. My Iphone IS being recognized by the desktop computer and another laptop

My Iphone is not being recognized in Itunes on my laptop. It is charging, so the USB port is working. My Iphone does work on another Laptop in the house and My wifes Iphone is being recognized on the same laptop that mine is not. Any suggestions?

The key bit of information here is that one iPhone works on the computer in question and another does not. So it is unlikely that AMDS is not running or there is a driver problem; if either of these was the problem neither phone would be recognized in iTunes.
Unfortunately, I don't have an answer either. Except to verify that both iPhones (the one that works and the one that doesn't) use the same cable and the same USB port.
Also, are the two iPhones the same model and same iOS version?

My iPhone 3GS is not being recognized by iTunes

I've downloaded all the latest software and restarted the machines and I'm having problems getting my iphone to be recognized by iTunes. My iphone and connected to wi-fi. What's the problem?

The key bit of information here is that one iPhone works on the computer in question and another does not. So it is unlikely that AMDS is not running or there is a driver problem; if either of these was the problem neither phone would be recognized in iTunes.
Unfortunately, I don't have an answer either. Except to verify that both iPhones (the one that works and the one that doesn't) use the same cable and the same USB port.
Also, are the two iPhones the same model and same iOS version?

My iphone 3gs is not being recognized on itunes

hi i got a iphone 3gs and it fell on the floor and it turned off and now it wont turn on at all and when i try to connect it itune it doesnt come up. I have the latest version of itunes and i haave a 2.0 usb port but i dont know why it still is not working.

Likely because dropping the iPhone caused some hardware damage especially if the iPhone powered off when dropped. That is not a good sign.

My iPhone 5s isn't being recognized by iTunes or my computer

I have a windows 7 laptop and when I connect my iphone to my laptop it says "Apple Moblie Device USB Driver" in device manager and it doesn't show up in itunes. In device manager it says "this device can't start (code 10)". I have unistalled itunes and everything with it and i've done everything they told me to do on the webpage "ios device not recognized in itunes for windows". But, still not showing up in itunes . Can some please HELP ME! I haven't sync my phone with itunes in 3 months.

Hello kmkalinyak,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Best of luck,
Mario

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My phone is brand new, and will charge, but will not be recognized into Itunes...

Read http://support.apple.com/kb/TS1591

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I've read pages upon pages trying to fix this. Bought a new cord. Didn't work. Restarted my phone. Didn't work. Reinstalled iTunes. Didn't work. Erased my phone. Still didn't work. Tried unplugging the usb cord numerous times. Didn't work. Restarted the computer. Didn't work. I'm about ready to throw my phone yet again.

You're in luck because i just ran into this issue and fixed it.
For some silly reason your apple iphone device driver gets moved under device manager and itunes can't see your phone as a result.
To fix the issue:
on your keyboard: windows key + pause/break key. Then select Device Manager on the left of the window.
If you expand Universal Serial Bus controllers you will likely not see "Apple Mobile Device USB Driver" listed.
You'll have to do some poking around, because it will be under one of the other headers... found mine under "Portable Devices", but yours could literally be under any of them.
Once you find "Apple Mobile Device USB Driver", right-click and select uninstall. Follow prompts to uninstall.
Then right-click "Universal Serial Bus controllers" and select scan for hardware changes. Your PC will then install it to the proper location and iTunes will be able to see your iphone and sync.
Dunno why it does this, but it does.
Hope that helps,
Cheers!

IPhone 5 isn't being recognized by iTunes.

iOS/os/iTunes all up to date. I plug in through lightening and I get no Sounds to indicate connection and my device doesn't pop up in iTunes. However, I plugged my iPad into our iMac (same computer I tried the 5 on) and it works just fine.

Read http://support.apple.com/kb/TS1591

HT201269 My iPhone 5 isn't being recognized by my laptop anymore?

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Read http://support.apple.com/kb/TS1591

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See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

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My device is a 3G and is not being recognized by itunes. I have an Ipod and have never had this trouble before.

Hello stephensonT,
Based on the information you have provided, it sounds like your iPhone is not recognized in iTunes on your alternate computer. The following resource may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

My Iphone 4s is not being recognized by itunes at all. There is no connection, the cable i am using is not the problem because itunes will recognize my Ipad2 and Ipod thru it. I have the most current itunes and phone software I need help!

My Ihone 4s is not being recognized by Itunes.There seems to be no connection, the cable i am using is not the problem because itunes will recognize my Ipad2 and Ipod thru it. I have the most current itunes and phone software I need help!

Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.

My iphone 5 is not being recognized by itunes is it because i updated to indows 8.1

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Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.

My iphone isn't being recognized by itunes and is stuck on the itunes/plug symbol on the screen.

I got an error from an update and now my iphone 4 doesn't show up on itunes as a device. Does anyone know how to fix this? I have the most recent version of itunes downloaded.

Quit iTunes.
Disconnect your iPhone from your PC.
Go to Control Panel.
List installed software and remove the driver software for the iPhone. It's named something like "Driver or Device, Apple iPhone".
Restart Windows 7.
Connect your iPhone, make sure it the screen is not locked.
Windows should automatically re-install the driver software for the iPhone now.
If it has done that, start iTunes.
iTunes should now detect your iPhone again.
Kind regards,
emeu1

My iPhone 3GS isn't being recognized by iTunes.

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