My iphone 3gs ran out of power, now wehn plugged in it will not restart, tried plugging in with different chargers, holding home key and other one but nothing works, screen is either battery icon or Apple iconn

my iphone 3gs ran out of power, now wehn plugged in it will not restart, tried plugging in with different chargers, holding home key and other one but nothing works, screen is either battery icon or Apple iconn

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

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I have an ipad wi-fi cellular 32gb. Died in march after 3 month has been replaced now the replacement has died, holding home key and button on top doesnt work at all, not even if left over night and the next day and night, still nothing.

I was given a ipad after xmas 2012. Within a month it was freezing up and returned to apple to replace. It was sent straight back to me saying it was fine. The day I got it back it was faulty again only this time it was worse, it was switching itself off and turning itself back on when it liked. A back up and restore was completed AGAIN. 3 weeks later it was sent straight back to apple to be replaced, this time a higher authority from apple in brisbane said it was to be replaced immediately. Which it was. Then within 6 weeks this ipad the replacemetn ipad has started having issues by turing itself off. Now it has completely shut itself down and off. Charge was at 81%. I put it on charge as maybe the %% was wrong. A few hours later, tried turning it on by holding top button, nothing happened I have also held down top button and home key for 10 sec, nothing so I tried longer nothing happened. Rang apple support and they have suggested holding top button down for 10 sec then add home key for 10 sec both top button and home for 10 sec then they top button off followed by leaving home key for 10 sec by itself. This did not work. I have tried this again this morning and again at lunch at work and again now tonight. Still nothing at all. Even plugging it into the computer doesn't do anything at all. Has anyone else come across this at all with two ipads doing exactly the same thing. My power points are fine, I've had an electrician check them and my computer is fine aswell. I stumped as to what can be going wrong. Thanks

Is your battery dead or alive?
If the battery is dead, we must find out if it is:
1. Charger problem
2. Cable problem
3. Docking port problem
4. Wall socket problem

HT4623 I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it on my phone when I unplug but not anything thru the stero except static. Help!

I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it very slightly in my speakers if I turn up the speakers but it is so faint. It plays thru its own speakers and my radio plays thru my speakers in my car so my its not my speakers.Help! Thank you!

Hi Novagurl2369!
I have an article for you that can provide some helpful troubleshooting steps to address your issue:
No sound through stereo headset1
Inspect the headset jack for debris and clean if necessary.
Connect the headset and make sure the connector is pushed in all the way.
Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
Try a different song or video.
Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it?

Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it? I fear it may be stuck in some sort of reset loop which is stopping itunes from recognizing it. How do I go about the process of sending it in to apple if I cannot find a fix? Thank you in advance, it is greatly appreciated!!

- See if placing the iPod in Recovery mode will allow a restore.
- If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
- Then time for an appointment at the Genius Bar of an Apples store.

Cannot send or receive yahoo mail or gmail from iPhone . installed ios 6 recently. tried rebooting the phone and deleting the email account and adding again but nothing works ! can someone suggest a solution?

cannot send or receive yahoo mail or gmail from iPhone . installed ios 6 recently. tried rebooting the phone and deleting the email account and adding again but nothing works ! can someone suggest a solution?

Not sure about yahoo, but for gmail, I done the following:
Set up using Exchange on iPhone, it'll keep prompting for password. On PC use captcha option, log in to gmail account from PC after completingg captcha option, enter password on iPhone.
See how that goes for gmail, let us know.
Hopefully someone will have fix for yahoo.

My ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

my ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

my ipod touch has the same problem. I restored it three times, but that can't help.

I bought Iphone 3G 6 weeks ago , noticed that battery was low so recharged phone and now it will not turn on. I was told to hold top button and front button down together and hold but still nothing??????

My Iphone G is 6 weeks old. Yesterday I plugged in phone, battery was at a little less than half and when I went to use it this morning, there was nothing. I held down the top button and the apple icon would come up but then a few seconds later screen was black again. Did this again and same thing. Tried holding both buttons, top and front and then now there is nothing at all????????????

The iPhone 3G has not been offered for sale for over a year. How can it only be 6 weeks old?
Where did you get this phone?

My iPhone 3gs has frozen after trying to update to 5.0.1 and will not turn on or off. Only showing the iTunes logo and the usb cable on the screen. What can I do to fix this?

My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?

Here are Apple Steps: http://support.apple.com/kb/HT1808

HT1766 my iphone serial 812415D0EDG will not restart. It was connected to my computor through ITunes and it asked if I wanted to update the software. I selected yes and at the end it said the update failed. Now when i turn on my phone a picture of a USB c

I had my Iphone 3 ser 8412125D0EDG connected to my computer to use Itunes. It asked to update the phone software. I selected yes at the end it said udate failed. Now my phone only shoes the image of a USB cable with ITUNES above it when turned on. It wont restart to an operational mode. The ITUNES program will not recognize it when plugged into the USB port . Now What

Hi johnrd2,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
- Judy

My computer crashed hard drive was replaced and now I have lost my music. Am trying to sync with my music from my iPad and iPhone but it is not working what is the problem

I need help please! My computer crashed lost all data including my music. Want to sync music from my ipad and/or iphone but it is not working. What could be the problem how do I tackle it?

Syncing only works from your computer to your iPad/iPhone, not the other way around. So you can only transfer your purchased music from the iPhone to your computer.
See this document: http://support.apple.com/kb/HT1848
My computer crashed lost all data including my music.
How bad was the crash? Had the drive to be replaced? Or is there a possibility to use data recovery software on that drive?

My iPhone 5c has literally just stopped working, I haven't dropped it or anything, I've tried holding down the buttons and charging it but nothing works, it's like it's constantly dead

My phone literally just stopped working through the day it had about 80% charge so it wasn't dead, never dropped it or damaged it in anyway.

Things to try: Press power button for 5-10 seconds to see if it responds. If not, try connecting to your computer and see if it wakes up and itunes recognizes it. Last thing would be to try to charge it for a while to see if it wakes back up. Possibly have defective battery. Your last resort is then to take it to apple store to see if they can wake it up.

HT201413 iphone 5 will not activate. I updated to developer ios7 a while back and registered it but today my phone will not activate and I tried to update itunes but cannot get though to the itunes server. Please help

Cannot activate iphone 5

Basic forum etiquette, search before posting questions. This issue has been discussed dozens of times in the last 12hrs.

I have downloaded the new update for Firefox 3.6 and now cannot connect to the internet. I've checked my firewall and have uninstalled and reinstalled firefox, but nothing works.

After installing the new update for Firefox 3.6, no matter what I do, I cannot connect to the internet using Firefox. I can get on the internet using my other browsers (Google Chrome and Internet Explorer), so Firefox is the only one that doesn't work. I have already checked my firewall and have added and removed Firefox from my firewall to no avail. I've also already uninstalled and reinstalled Firefox, but so far it hasn't helped.

I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials.

I recently deleted a partition on my mac that was intended to install windows. Now it is just blank space. I attempt to resize my Macintosh HD partition to cover entire hard drive space and hit apply but nothing happens (disk utility). Any ideas?

I have a few problems...
I wanted to make a partition to install windows, I tried to use bootcamp 5 where it wanted to partition and install windows at the same time. I do not have a cd of windows but instead had it on a flash drive. Bootcamp couldn't find it. Instead I was reading forums and found that there was another way to install windows by partioning your harddrive using the disk utility, downloading the bootcamp drivers, and installing rEFIt (an app that when starting the compouter a menu would come up to boot windows from the flashdrive). I try that and the windows install screen gets me to the point where I pick a partition. I attempt to pick the partitioned drive but a message comes up telling me that "this is of the GPT partition style" and windows cannot be installed on the drive.
So now I went back to disk utility and deleted the partition but there is still blank space. I wanted to retry and install windows through bootcamp (somehow) but a message comes up that there cannot be any partitions or that a partition must be created using bootcamp. SO i keep trying to drag the partition over the blank space and hit apply but nothing happens.
By the way I was trying to install windows 8 pro, some forums would say that you cant install win8 however I found others that said you could. How do I fix my partition and how do I use bootcamp to install windows (preferrably 8)?

Csound1 What Ive been trying to explain is that I have been running bootcamp, I open the app where the first screen is the introduction, i hit continue, the first time I select "download the latest windows support software fromm Apple" then I return and instead select "Install Windows 7." Then hit continue. The third screen is where I "Create a Partition for Windows" I set Windows to 80 gigs then hit INSTALL. As stated before Bootcamp cannot find the install drivers saying "The installer disc could not be found." My windows software is on a USB drive not a disc, I tried using a virtual disc reader to make it appear that the windows software was running on a disc, still no luck. What I would like to know is how to install windows on bootcamp.

My iphone 5, 32g keeps shuttng down and restarting, sometimes at night, it just shuts down and will not restart.

My iphone 5, 32g keeps shuttng down and restarting, sometimes at night, it just shuts down and will not restart.

This can happen with faulty battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

My iphone 3gs ran out of power, now wehn plugged in it will not restart, tried plugging in with different chargers, holding home key and other one but nothing works, screen is either battery icon or Apple iconn

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