My iphone 3gs's screen is freeze with the apple logo, how can I fix it?

I need a solution as soon as possible. I'm going to loose all the data?

Mac: http://support.apple.com/kb/TS1591
Windows: http://support.apple.com/kb/TS1538

Similar Messages

  • HT201269 my iphone 3 cannot open.always blinking with the apple logo, how can i open my iphone 3?

    my iphone 3 cannot open.always blinking with the apple logo, how can i open my iphone 3?

    Hello there, Shaneol10.
    The following Knowledge Base article provides some great steps for troubleshooting your issue:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    If the iPhone still isnt recognized, refer to these documents (depending on which Operating System you are using)
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I recently restarted my iphone and now all that appears is the apple logo how do i fix this problem

    i recently restarted my iphone and now all that appears is the apple logo how do i fix this problem?????

    Plug it into your computer and restore it.

  • My Macbook pro 13 inch is stuck on a gray screen with the apple logo, how do I fix this?

    Sooo, I was using my laptop for a while and the charger was kind of broken, it was dip in and out, and slowly I got a "Service Battery" notification. I updated my system and now everytime I try to boot up my computer it'd show a gray screen with the apple logo and a loading bar with a circular loading icon but it never actually boots up. It stays stuck at that loading screen. I don't think it's because I uploaded my system that it happened, but I'm wondering if it's because I didn't change my charger/battery, and I'm wondering if I have to get the harddrive changed or is there a way for me to recover my files and whatnot without having to whip it. Please help, and thanks in advice to any help offered.

    Dwaniej,
    you can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the  OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the grey screen now?

  • I have an iPhone 3g that keeps crashing and getting stuck on the apple logo - how can I fix this?

    will restoring to factory settings help? Can this be rectified by sending the phone back to apple and it being repaired?

    This forum is not staffed by Apple.  It is a dialogue with other iPhone owners. 

  • My iphone 4 is freezing with the apple logo.

    Hi, My iphone 4 4.3.5 is  freezing with the apple logo. I tried restoring but gives me an error. The activity signal stops spinning and I can't turn off
    the phone.

    Oops I mean I don't have a computer*

  • My iphone 4 screen is stuck with the apple logo on it , Help!

    My iphone 4 screen is stuck with the apple logo on it and i have tried holding the home button and power button down for 20 seconds but nothing is happining , meaning the phone isnt loading up has anyone got any idea what the problem could be ?

    Plug the phone into your computer via the USB cable and open iTunes.
    Once you have connected the phone to your computer and opened iTunes, hold the home and sleep buttons down until it goes blank.  You are now in DFU mode.  Click the restore button in iTunes.
    Note: You will lose all data.  You can restore from a backup if you previously saved one.

  • I updated to ios 5.1, after updating, now my screen is stuck with the apple logo and status bar and isn't doing anything....HELP

    I updated to ios 5.1, after updating, now my screen is stuck with the apple logo and status bar and isn't doing anything....HELP

    The typical fix if the progress bar totally freezes - meaning no movement at all for more than 20 minutes - and iTunes will no recognize the device - is to try to put the iPad into recovery mode. That is explained here.
    iPad: Unable to update or restore
    However, don't jump the gun. Keep an eye on the progress bar and if it is moving at all - even very slowly - let it go for a while. I'm updating my iPod touch first and the progress bar is moving but very slowly.

  • Bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

    bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

    Take it back where you got and and get your money back.
    As has been pointed out, if there was a "previous owner", the phone is not "new". Thephone you purchased is most likely stolen. If whoever you bought it from won't give you your money back, turn it over to the police.

  • Hey! I don't know if my MacBook Air is frozen, but the screen is gray with the apple logo and an icon below turning round and round as if it's opening, but has been like that for a few days. I've switched it off and then on again several times, still the

    Hey
    I don't know if my mac book air is frozen, but the screen is gray with the apple logo in the middle of the gray screen, with the 'booting' icon turning round and round. I have switched it off fron both the power and power button on the computer, it goes off, when I put it on, same screen comes on again. Help Please!

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 3
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 4
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 5
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 6
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 7
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 8
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 9
    Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 10
    This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 11
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • HT203175 i-pod touch screen is frozen with the apple logo and a bar under it

    i-pod screen is frozen with the apple logo and a bar under it

    If your phone has been modified this will not necessary help...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • Ipad 4 freezes with the apple logo on startup

    if my ipad runs out of battery i plug in in when the apple logo appears for a few seconds it has some type of system code down one side.
    after that it just freezes with the apple logo on it
    it was working just fine, it has the latest ios

    Unable to Update or Restore
    http://support.apple.com/kb/ht4097

  • I have an iPhone 3Gs and it has froze on the apple logo. I have tried pressing the on/off button and the home button. But the logo is still there. What can i do?

    I have an iPhone 3Gs and it has froze on the apple logo. I have held the on/off button and the home button together but the apple logo keeps reappearing. What Can I Do?

    Try plugging it into your computer, see if that clears it up or if you can perform a restore from your latest backup.

  • 4s screen went black with the apple logo when i opened a text?

    went to open a text last night and then the screen went black with the Apple logo, but within seconds the main screen came back and the phone worked normally. Do i have a problem? It's only 4 months old so i hope its not on its way out already.
    Any help would be appricated.

    Reset your phone by holding down the home and off button until the apple symbol comes up, you wont lose anything. If it continues to do it after that, then do a restore of your phone in itunes.

  • When I started my Mac the screen was white with the Apple logo and power motion icon running.  I attempted to turn off Mac then a message stating "Debugger called:  Button SCI . Also "Waiting for remote debugger connection."  What is my next step?

    When I started my Mac the screen was white with the Apple logo and power motion icon running.  I attempted to turn off Mac then a message stating "Debugger called:  <Button SCI>. Also "Waiting for remote debugger connection."  What is my next step?

    Hi , and a warm welcome to the forums!
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
    And sorry to report that OSX is more Widows like than ever, but….
    If that doesn't help Reinstall the OS.

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