My iphone 3gs stays in logo when we restart and stays like that

HI,my friend has a iphone 3gs and before she restarted it the iphone was just fine, but after she restarted it and it stayed in apple logo
and downloading circle stayed
and appears green lines.
We have gone to youtube, to figure how to stop this. And nothing happens.
Please Help.

Turn off and on your device, reset all settings, Back up and restore device as new

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