My iphone 3GS touchscreen is unresponsive

part of the screen has become unresponsive, and I now can't even pick up a call

See Here for  >  Frozen or unresponsive iPhone
Try this First... No Data will be Lost..
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons..

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    Reset, hold at same time Home and Power buttons until the iPhone restarts itself. If you have a screen protector on, consider removing it.

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    Howdy bpowlison,
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    Thanks for using Apple Support Communities.
    Best,
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    Hello !
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  • IPhone 3gs Unresponsive

    Hello everyone!
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    Mmattie23

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  • IPhone 3gs has completely died. totally unresponsive HELP!!

    Hi everyone.. My daughter has an iphone 3gs. About 2 weeks ago it suddenly died! I put it on charge all night and nothing! I held the home button and power button together for 10 seconds, 30 seconds etc etc i tried dfu mode, it didnt work at all. When plugged into itunes, itunes does not pick up the device at all. Then after 2 days it suddenly came on!! I instantly backed it up and restored it from new, hoping that if it were a software issueu, this would have solved it.. Anyway.. it was working fine, untill just now! The same has happened again! I live so far away from an Apple store and i have 3 young children so would find it almost impossible to find time to get to one. Can anybody assist me further, as travelling to an Apple store really needs to be my last resort. I can see this happens to lots of people, but no one ever comments on the solution after visiting an Apple Store and was hoping someone could help. Many thanks for your time
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  • The top row of my iPhone 3GS keyboard has stopped working.

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    When you are using other applications, or just on the home screen, does that area of the screen respond to touch?
    Steps to resolve issue (I understand you have done what you have but it's always good to try again):
    Clean the iPhone screen with the cleaning cloth that came in the box with the iPhone.
    Do not wear gloves while using the touchscreen. Do not use the touchscreen with wet hands or immediately after applying hand lotion. Moisture affects touchscreen behavior in the same manner as it affects a trackpad.
    If you have a protective plastic sheet or film on the touchscreen, try removing it because it may be preventing the touchscreen from working properly.
    The current application may not be responding (frozen), press and hold the Home button below the screen for a least six seconds, until the application you were using quits.
    If that doesn't work, turn the iPhone off and turn it on again. Press and hold the Sleep/Wake button on the top of the iPhone for few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
    If that doesn't work, reset the iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
    If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation and replacement, if necessary, even if your iPhone is out of warranty. If an Apple Retail store is not an option, contact Apple to find out your best service option or see the iPhone Service FAQ.
    Tip: If you are going to take your iPhone into a Apple Retail Store for evaluation, follow these steps to help the Mac Genius understand where your touch screen is experiencing unresponsiveness.
    Open the basic calculator application to test all but the top row of the screen. Press each button on the calculator and verify activity.
    To test the area at the top of the screen, rotate the iPhone to change to the scientific calculator and press all the buttons in the left two rows. (An original iPhone must have iPhone 2.0 software installed to access the scientific calculator feature.)
    To test the touchscreen function at the top of the screen of an original iPhone without the iPhone 2.0 software, press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. If the slider does slide, press and hold the Sleep/Wake button until the Apple logo appears to turn iPhone on again.

  • IPhone 3Gs out of space and bricked

    Two weeks ago I did a sync of my iPhone 3Gs (28 GB), following an upgrade to version 5.1 of the software.  At the end, I noticed in iTunes that the capacity bar was solid yellow, without the normal demarcation of space by category (music, photos, etc.).  It was almost completely full, with just a few MB left.  I didn't have time to deal with it then. 
    Over the last two weeks, my phone has been unbearably slow and unresponsive for functions that have nothing to do with AT&T's horrid network.  The touchscreen is very unresponsive, some apps have stopped working, functions that used to take 1-2 seconds take 5-10 or longer.  My theory is that with so little free space on the phone, the o/s struggles to do some basic functions.
    So tonight I removed 1-2 GB of music and photos, with the thought of resyncing to free up disk space.  However, the "sync" button in iTunes was disabled, and I couldn't find any way to force a sync.  So I chose to restore from the backup of my last sync on March 11th.  The sync completed, but now my phone is a black screen with a white apple logo, and below it an empty bar (looks like a status bar).  But nothing is happening.  I've tried to power it off, but can't. 
    My phone is now a brick.
    Any suggestions on how to recover my phone, and also any tips on the optimal free disk space to ensure proper functioning would be greatly appreciate.
    P.S.  At&T cell coverage in downtown Chicago has always been bad, but in the past two weeks it's been downright unusable.  I can't make a phone call longer than 3 minutes without it dropping, and forget about anything but the most mundane data usage.  I know I'm overdue to upgrade phones, but I've been holding out for the iPhone 5.  Any idea when that might arrive?

    Follow-up.  I did the Power-Home combo to try to reboot it, but it lands at the same black screen with the empty white status bar.
    I hate to restore to factory settings, but I fear there may not be a choice.

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