My iPhone 3gs was charged completely and just randomly turned off today. The screen is blank and the phone does not respond to a charger or the computer. Is it broken or fixable?
My iPhone 3gs was charged completely and just randomly turned off today. The screen is blank and the phone does not respond to a charger or the computer. Is it broken or fixable?
Thanks! It worked
Similar Messages
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Re: i was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work.
Hello candymerna,
At this point I would recommeng resetting the device if if will not turn on.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it does turn on, but will not charge then take a look at this part of the article iPhone: Hardware troubleshooting found http://support.apple.com/kb/ts2802
Power/Battery
Battery does not charge from the USB power adapter
Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
Also refer to iPhone and iPod touch: Charging the battery.
If it is charging, but not recognized in iTunes take a look at one of these articles depending on your Operating System.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Cheers,
Sterling -
i was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work. help plzzz
Hello candymerna,
At this point I would recommeng resetting the device if if will not turn on.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it does turn on, but will not charge then take a look at this part of the article iPhone: Hardware troubleshooting found http://support.apple.com/kb/ts2802
Power/Battery
Battery does not charge from the USB power adapter
Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
Also refer to iPhone and iPod touch: Charging the battery.
If it is charging, but not recognized in iTunes take a look at one of these articles depending on your Operating System.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Cheers,
Sterling -
I recently just dropped my iPhone 5c, the screen is blank and it will not turn on (pitch black until i press lock button then it turns a little blue). siri works if i hold down the button but the screen is still pitch black. the screen is also completely popped out. What should i do? what do you think apple will do?
take it to Apple and have the screen replaced.
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My iPhone 3gs just randomly turned off and won't turn back on
I was just using my phone, and nothing happened. As of lately picture mail, and videos have been sending as a text message to other iPhone users even while connected to wifi. My phone just randomly turned off and won't turn back on. I just got it in July so its not very old and I have the hard protection case on it. Is there any way that I can reset it or something?
Hold the home and power button down at the same time.
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my iphone 4 just randomly turned off whilst I was playing music. It wont turn back on. Ive plugged it into the computer and tried to charge it but nothing is happening. I have also tried this rest thing and it's not working. but I'm wondering if i was doing it right.. I was holding the power button at the top of my phone whilst pressing the home button (???) HELP ME PLEASE! x
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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My iPod has just randomly turned off like it's died but it's in charge and still nothing! Any ideas?
My iPod has just randomly turned off like it's died but it's in charge and still nothing! Any ideas?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED and the device does no longer work. I cant get it to reset or power on. All it does is when plugged in it shows the solid LED grren light but i can not get it to do anything.
dbohler,
Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?
EfrainM_VZW
Follow us on Twitter @VZWSupport -
Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.
Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem! -
My phone does not want to come on pass the 'connect to itunes' logo on the screen. This happened after I was updating the phone software through itunes, and itunes said I needed to restore my phone if it is to work with itunes, which I did. An error (1015) box popped up and... well.... here we are. I have an iphone 3G. The support coverage is expired.
I just want to return to my phone functioning as before.Was this iPhone jailbroken?
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I tried to ru nthe new update on my phone and the screen is blank and wont reset the only thing that comes up is the itunes logo and a picture of the charger beneath that how do i fix this so my phone will turn on, this has happened twice before
Hello, djernigan.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeledGet more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
My ipad2 (2 years old) will not turn on at all, with home key, or power on key, or both at same time. I just updated to 7.0.4 and there is a passcode, but my screen is blank and I can't turn it on.
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
The screen of my iphone 4 is blank and the phone does not respond even after pressing the on/off and home button, the only reaction is the vibration felt when I plug in to charge the phone. What should I do?
This is the ipod touch forum
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I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new.
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