My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo.

Similar Messages

Has anyone had the problem that I'm having - that Safari unexpectedly quit when trying to open and now I can't reopn in using the dialog box. I've also read the troubleshooting suggestion to force quit, but I can't do this as the safari immediately c

For the past week, every time I try to open Safari I've been receiving the message saying that Safari has quit unexpectedly.
A dialog box comes up giving me the option to ignore, report or reopen.
When I try to reopen the same box just keeps coming up.
I've reported it and another box comes up with a '?' . I've checked this and it gives suggestions for how to rectify the issue. I've looked at all options but none answer my problem. One suggested that I force quit in the system preferences. However I can't get the safari icon to stay on the top bar long enough for me to click on it in order to force the quit.
I wonder if anyone else has been having this problem and can suggest a way to solve it.
Thank you very much,
Clare.

Process:
Safari [422]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
8.0.2 (10600.2.5)
Build Info:
WebBrowser-7600002005000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Safari [422]
User ID:
502
Date/Time:
2015-01-04 15:35:34.967 +0000
OS Version:
Mac OS X 10.10.1 (14B25)
Report Version:
11
Anonymous UUID:
CB78841A-4FFB-9877-E4F8-0DD0A258C566
Time Awake Since Boot: 760 seconds
Crashed Thread:
13
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT
000000010b987000-000000010b988000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff9565956a semaphore_wait_trap + 10
1   libdispatch.dylib
0x00007fff9162ab9c _dispatch_group_wait_slow + 218
2   com.apple.CloudDocs
0x00007fff915b2a1a -[BRXPCSyncProxy resultWithTimeout:] + 57
3   com.apple.CloudDocs
0x00007fff9159e416 +[BRAccount _refreshCurrentLoggedInAccountForcingRefresh:error:] + 287
4   com.apple.CloudDocs
0x00007fff9159e5ba +[BRAccount currentCachedLoggedInAccountWithError:] + 39
5   com.apple.CloudDocs
0x00007fff915b6c06 LBCopyUbiquityAccountToken + 51
6   com.apple.Foundation
0x00007fff92cc7f35 -[NSFileManager ubiquityIdentityToken] + 48
7   com.apple.AppKit
0x00007fff8d72877c +[NSDocument _isICloudEnabled] + 41
8   com.apple.AppKit
0x00007fff8d7952c9 -[NSDocumentController(NSInternal) _anyDocumentClassUsesUbiquitousStorage] + 86
9   com.apple.AppKit
0x00007fff8d795192 +[NSSavePanel _supportsAppCentricBrowsing] + 99
10 com.apple.AppKit
0x00007fff8d6cb95c -[NSApplication _doOpenUntitled] + 170
11 com.apple.AppKit
0x00007fff8d604b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
12 com.apple.AppKit
0x00007fff8dd2a5b0 __95-[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:]_block_i nvoke557 + 37
13 com.apple.AppKit
0x00007fff8d90e389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
14 com.apple.AppKit
0x00007fff8d90dd81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
15 com.apple.AppKit
0x00007fff8d5fd354 -[NSPersistentUIRestorer finishedRestoringWindowsWithZOrder:completionHandler:] + 1745
16 com.apple.AppKit
0x00007fff8d4ae62c -[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:] + 2118
17 com.apple.AppKit
0x00007fff8d4adc91 -[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:] + 406
18 com.apple.AppKit
0x00007fff8d4acf37 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 412
19 com.apple.AppKit
0x00007fff8d4acc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
20 com.apple.AppKit
0x00007fff8d4ac6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
21 com.apple.Foundation
0x00007fff92cdb458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
22 com.apple.Foundation
0x00007fff92cdb2c9 _NSAppleEventManagerGenericHandler + 102
23 com.apple.AE
0x00007fff94c5499c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
24 com.apple.AE
0x00007fff94c54719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
25 com.apple.AE
0x00007fff94c54623 aeProcessAppleEvent + 295
26 com.apple.HIToolbox
0x00007fff9071c37e AEProcessAppleEvent + 56
27 com.apple.AppKit
0x00007fff8d4a8d76 _DPSNextEvent + 2665
28 com.apple.AppKit
0x00007fff8d4a7e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
29 com.apple.Safari.framework
0x000000010ba09ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
30 com.apple.AppKit
0x00007fff8d49be23 -[NSApplication run] + 594
31 com.apple.AppKit
0x00007fff8d4872d4 NSApplicationMain + 1832
32 libdyld.dylib
0x00007fff90c655c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff9565f22e kevent64 + 10
1   libdispatch.dylib
0x00007fff91623a6a _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.WebKit.ServicesController
0   libsystem_kernel.dylib
0x00007fff9565956a semaphore_wait_trap + 10
1   libdispatch.dylib
0x00007fff91627c55 _dispatch_semaphore_wait_slow + 213
2   libextension.dylib
0x00007fff86f8cb62 +[NSExtension extensionsWithMatchingAttributes:error:] + 321
3   com.apple.ShareKit
0x00007fff8a86b80e +[SHKSharingService sharingServicesWithIdentifier:attributes:itemTypes:matchingDictionary:itemAttri butes:] + 1273
4   com.apple.ShareKit
0x00007fff8a86bfca +[SHKSharingService sharingServicesForItems:mask:] + 894
5   com.apple.AppKit
0x00007fff8dd9646a +[NSSharingService sharingServicesForItems:mask:] + 69
6   com.apple.WebKit
0x000000010cf6ef01 ___ZN6WebKit18ServicesController23refreshExistingServicesEb_block_invoke + 191
7   libdispatch.dylib
0x00007fff91625323 _dispatch_call_block_and_release + 12
8   libdispatch.dylib
0x00007fff91620c13 _dispatch_client_callout + 8
9   libdispatch.dylib
0x00007fff91624365 _dispatch_queue_drain + 1100
10 libdispatch.dylib
0x00007fff91625ecc _dispatch_queue_invoke + 202
11 libdispatch.dylib
0x00007fff916236b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib
0x00007fff91631fe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib
0x00007fff9608a6cb _pthread_wqthread + 729
14 libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff9565e946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.root.default-qos
0   libsystem_kernel.dylib
0x00007fff9565956a semaphore_wait_trap + 10
1   libdispatch.dylib
0x00007fff91627c55 _dispatch_semaphore_wait_slow + 213
2   com.apple.StoreFoundation
0x00007fff87ca46fd -[ISServiceProxy performSynchronousBlock:withServiceName:protocol:isMachService:interfaceClassNa me:] + 273
3   com.apple.StoreFoundation
0x00007fff87ca47d1 -[ISServiceProxy accountServiceSynchronousBlock:] + 52
4   com.apple.CommerceKit
0x00007fff9365318c -[CKAccountStore primaryAccount] + 137
5   com.apple.Safari.framework
0x000000010bf817ca __51-[WBSParsecSearchClient _fetchStoreFrontIdentifier]_block_invoke + 68
6   libdispatch.dylib
0x00007fff91625323 _dispatch_call_block_and_release + 12
7   libdispatch.dylib
0x00007fff91620c13 _dispatch_client_callout + 8
8   libdispatch.dylib
0x00007fff9162388f _dispatch_root_queue_drain + 935
9   libdispatch.dylib
0x00007fff91631fe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib
0x00007fff9608a6cb _pthread_wqthread + 729
11 libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.NSXPCConnection.m-user.com.apple.bird
0   libsystem_kernel.dylib
0x00007fff9565d806 __bsdthread_ctl + 10
1   libdispatch.dylib
0x00007fff91624022 _dispatch_queue_drain + 265
2   libdispatch.dylib
0x00007fff91625ecc _dispatch_queue_invoke + 202
3   libdispatch.dylib
0x00007fff916236b7 _dispatch_root_queue_drain + 463
4   libdispatch.dylib
0x00007fff91631fe4 _dispatch_worker_thread3 + 91
5   libsystem_pthread.dylib
0x00007fff9608a6cb _pthread_wqthread + 729
6   libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0   libsqlite3.dylib
0x00007fff8b65680c purgeableCacheUnpin + 28
1   libsqlite3.dylib
0x00007fff8b6da860 sqlite3PagerUnrefNotNull + 224
2   libsqlite3.dylib
0x00007fff8b651371 moveToRoot + 257
3   libsqlite3.dylib
0x00007fff8b65c492 sqlite3BtreeMovetoUnpacked + 242
4   libsqlite3.dylib
0x00007fff8b63bf84 sqlite3VdbeExec + 8660
5   libsqlite3.dylib
0x00007fff8b6383df sqlite3_step + 735
6   com.apple.WebCore
0x000000010d5b0bc9 WebCore::SQLiteStatement::step() + 73
7   com.apple.WebCore
0x000000010d5b1169 WebCore::IconDatabase::performURLImport() + 1113
8   com.apple.WebCore
0x000000010d5af9d1 WebCore::IconDatabase::iconDatabaseSyncThread() + 353
9   com.apple.JavaScriptCore
0x000000010c777a9f ***::wtfThreadEntryPoint(void*) + 15
10 libsystem_pthread.dylib
0x00007fff9608a2fc _pthread_body + 131
11 libsystem_pthread.dylib
0x00007fff9608a279 _pthread_start + 176
12 libsystem_pthread.dylib
0x00007fff960884b1 thread_start + 13
Thread 7:
0   libsystem_kernel.dylib
0x00007fff9565e946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 8:
0   libsystem_kernel.dylib
0x00007fff9565e946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 9:
0   libsystem_kernel.dylib
0x00007fff9565e946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0   libsystem_kernel.dylib
0x00007fff9565952e mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9565869f mach_msg + 55
2   com.apple.QuartzCore
0x00007fff90ad8d63 CA::Render::Server::server_thread(void*) + 198
3   com.apple.QuartzCore
0x00007fff90ad8c96 thread_fun + 25
4   libsystem_pthread.dylib
0x00007fff9608a2fc _pthread_body + 131
5   libsystem_pthread.dylib
0x00007fff9608a279 _pthread_start + 176
6   libsystem_pthread.dylib
0x00007fff960884b1 thread_start + 13
Thread 11:
0   libsystem_kernel.dylib
0x00007fff9565e946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 12:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib
0x00007fff9565952e mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9565869f mach_msg + 55
2   com.apple.CoreFoundation
0x00007fff88183b14 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation
0x00007fff88182fdb __CFRunLoopRun + 1371
4   com.apple.CoreFoundation
0x00007fff88182838 CFRunLoopRunSpecific + 296
5   com.apple.CFNetwork
0x00007fff88682d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6   com.apple.Foundation
0x00007fff92d21b7a __NSThread__main__ + 1345
7   libsystem_pthread.dylib
0x00007fff9608a2fc _pthread_body + 131
8   libsystem_pthread.dylib
0x00007fff9608a279 _pthread_start + 176
9   libsystem_pthread.dylib
0x00007fff960884b1 thread_start + 13
Thread 13 Crashed:
0   libsystem_pthread.dylib
0x00007fff96088695 _pthread_mutex_lock + 87
1   libsystem_c.dylib
0x00007fff8697fb78 vfprintf_l + 28
2   libsystem_c.dylib
0x00007fff86978620 fprintf + 186
3   ???
0x00000001139715dc 0 + 4623635932
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff767061d8 rcx: 0x00007fff767061f0 rdx: 0x00000000000000a0
rdi: 0x00007fff767061f0 rsi: 0x00007fff96088b14 rbp: 0x000000011396de30 rsp: 0x000000011396ddb0
   r8: 0x0000000113975000   r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff767056b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff96088695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x10b987000 -
0x10b987fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10b993000 -
0x10c2ccff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10c76d000 -
0x10cc80ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10cde6000 -
0x10d09afff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10d371000 -
0x10d371fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10d37a000 -
0x10d4b6ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10d5ab000 -
0x10e550ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x1139b0000 -
0x1139b0ff5 +cl_kernels (???) <1BD916A8-0C56-45B3-AF50-4178E0F67F8F> cl_kernels
0x114408000 -
0x1144eefef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x11454a000 -
0x11454afff +cl_kernels (???) <5CA5A8E4-5A2F-493A-B720-086E48E064F8> cl_kernels
0x7fff665ce000 -
0x7fff66604837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff866a6000 -
0x7fff866a7ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff866a8000 -
0x7fff866aaff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff866ab000 -
0x7fff866e3fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff866e4000 -
0x7fff8675afe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff86836000 -
0x7fff8690cff3 com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8693b000 -
0x7fff869c7fff libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
0x7fff869c8000 -
0x7fff86a5dff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff86a5e000 -
0x7fff86bc9ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff86bca000 -
0x7fff86be4ff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff86be5000 -
0x7fff86c12fff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff86c62000 -
0x7fff86c62fff com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff86c63000 -
0x7fff86c69fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff86c9d000 -
0x7fff86e2bfff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff86e2c000 -
0x7fff86e4aff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff86e4b000 -
0x7fff86e76fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff86f6b000 -
0x7fff86f6bfff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff86f6c000 -
0x7fff86f70fff com.apple.CommonPanels (1.2.6 - 96) <F9ECC8AF-D9CA-3350-AFB4-5113A9B789A5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff86f88000 -
0x7fff86f89ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff86f8a000 -
0x7fff86fa4ff7 libextension.dylib (55.1) <ECBDCC15-FA19-3578-961C-B45FCC994BAF> /usr/lib/libextension.dylib
0x7fff86fa5000 -
0x7fff86ffdff7 com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff87017000 -
0x7fff87071ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff87072000 -
0x7fff8707affb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x7fff8707b000 -
0x7fff870b3ffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff870b4000 -
0x7fff870b6ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff870cf000 -
0x7fff870d6fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff871aa000 -
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In my iPhone 4s, since I updated to the latest iOS 6.1.2 I have noticed that my battery drains very quickly, and that after 15 days after date, I lost the cell signal, I have 3g, but I can not call or receive calls or sms. HELP!

In my iPhone 4s, since I updated to the latest iOS 6.1.2 I have noticed that my battery drains very quickly, and that after 15 days after date, I lost the cell signal, I have 3g, but I can not call or receive calls or sms. HELP!
Sorry for my bad english :S
Please, please help me

Contact the carrier.

Have Adobe's Digital Edition, now I wanted per bookcase the books in a list printing, but printing can not activate. I cannot get it working to someway to print lists. Please tell me what the cause is that this fails or what should I change to get the lis

have Adobe's Digital Edition, now I wanted per bookcase the books in a list printing, but printing can not activate. I cannot get it working to someway to print lists. Please tell me what the cause is that this fails or what should I change to get the lists be printed

Hello, Edward and thank you for your note.
I read through the thread you mentioned and it seems that people are having a lot of problems with the iCloud clients, so we're not alone, but the unique issue in my case is the failing email address vs. the working perfectly email address.
After reading your message tonight, I tried my setup again with the preferred Apple ID (the one without the "." between the names), and for the first time ever, IT WORKS. Mail app configured the servers both send and receive as p01-smtp.mail.me.com and p01-imap.mail.me.com. For the first time, I'm able to send and receive into the Mail app, create mailboxes, move messages into and out of mailboxes, keep Sent messages, etc.
I had a 50-minute support chat with MobileMe support via ExpressLane on Monday afternoon. They couldn't resolve my issue but passed me on to escalation. I was told to expect to get an email from advanced support by this afternoon, but none has arrived. However, so far tonight -- and I will check again tomorrow several times before declaring victory -- it looks like something has been fixed on the Apple end to make things work.
I will report back after I do some additional testing tomorrow to make sure the fix is real and is solid...and before I let my friend, the new Mac user, know the good news.
Regards,
Mike

HT5554 I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.

I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.

Try resetting the phone. Hold the home and power lock button until the Apple logo appears.If that does not work, turn the phone off and take the SIM out and then put it back in.
If that still does not work, you may have a defective SIM, in which case you will need a new one from your carrier.

I need to change the display configuration of my macbook but I can't see to open the preferences (because the configuration is wrong!) - what can I do?

I need to change the display configuration of my macbook but I can't see to open the preferences (because the configuration is wrong!) - what can I do?

(cannot update previous post, exceeded timinout)
4. In case any of the previous operations work but the settings don't "stick". There are two plists associated with the settings:
/Library/Preferences/com.apple.windowserver.plist
~/Library/Preferences/ByHost/com.apple.windowserver.XXXXX-XXXXXXX.plist
The first is global to all accounts while the second is in your home directory. The X's are a sequence of hyphaninated letters and numbers. If you can get these removed then it will probably revert to a default resolution.

I have purchased angry birds from the app store it has downloaded but I can not open it can anyone help please

I have purchased angry birds from the app store and it has downloaded to my computer but I can not open it does anyone know what is wrong
Jackie

Jackie...
Best to contact the developer of the app.
There's an email address available here > http://www.rovio.com/en/support

I now some have Security questions on my Account but I can't reset them because the email that was just had been D activated

I was trying to buy a app but it had me Answer security questions that i have never filled out before like who is my best friend in school and who was my first bosses name and i can't reset them because the email that I was using at the time has been Deactivated i just would like help getting my account back so i can get my apps again!

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(88489)

When I download a long album from ITunes containing like 20-30 tracks, why does ITunes sometimes segregate one track and create a separate album out of it. I can merge the track into the other tracks on a playlist, but I can not merge the 2 albums.

When I download an opera album with lets day 40 songs (tracks). Why does iTunes create one album of tracks lets say 1 through 22, skip 23 and then 24 through 40. Then a separate album with track 23 is created. I can merge them together in a playlist but not as a single album. I go into the info under the file menu for each and make sure the information is the same but they still will not merge.

I'm not sure why this happens, but I found a workaround. Below the album title it will list the artist(s). The issue seems to happen when there are multiple artists. For example, an Album titled "Over the Sea to Skye" has The Chieftains and James Galway as artists. Some tracks (for whatever reason) will list only one of these and result in the playlist showing what appears to be multiple albums. You can click on the artists and it will highlight. Paste in what is appearing on the other "albums" and it will then show as one:
Hope that is somewhat clear enough to help. Doesn't fix whatever the issue is but it is a workaround. For me this is only happening with CD's that I have imported.

My ipad displays the old user name. the control panel shows my name but I can not login.

Why can I not log in this support area using my itune username?
I am the second user of my iPad. The settings area for the App Store has my correct information. But the App Store application shows the previous user. How can I fix this?
Thanks,

Great, glad you got it sorted out. Let us know if you have follow up questions.
=Ryan
[email protected]

I made a movie using iMovie. I went to share and selected idvd. It processed the movie,but nothing happened. The tutorial shows icon on bar,but I can not find idvd. What am I doing wrong?processed

I made a movie in imovie. I went to shate and selected iDVD. It processsed the movie for about 5 min. When it finished I did not have the icon at the bottom of screen like the tutorial displayed. How do I find iDVD?

Check in your Applications folder to see if you have the iDVD application there?
Do you have a new Mac that came with Lion preinstalled? If so you won't have iDVD nor iWeb. Apple has discontinued iDVD and iWeb and is no longer selling them.
In that case you'll have to purchase the boxed iLife 11 disc from a 3rd party retailier like Amazon.com: iLife 11.
Also it's best to use the Share ➙ Media Browser menu opiton in iMovie and then add the movie from the Media Browser in iDVD to the iDVD project. It provides a better qualtiy movie to iDVD.
Also follow this workflow to help ensure the best quality final product:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image and launch DVD Player and play it. If it plays OK with DVD Player the encoding was good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
OT

The screen isn't working on my ipad2. It's fully charged and is keeping time and showing which apps need updates, but I can't do anything because the touch screen isn't functioning.

Has anyone had a problem with their iPad touchscreen not working? Mine is fully charged, keeping time, and showing me there are apps that need updates, but I can' get the touchscreen to work. I've turned it off and on several times and connected it o my laptop hoping it would "unfreeze", but nothing seems to work. Any ideas?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

IPad doesn't appear in devices because its running older software but I can't update it because the mac can't see it

iPad doesn't appear in devices because it needs to download updated version of IOS but I can't do that if iTunes can't see it

Hello,
Take a look at the Apple support article http://support.apple.com/kb/TS3274, iPad: Basic troubleshooting. In particular the section "If iPad doesn't appear in iTunes or you can't sync iPad" might be useful as it leads to a Troubleshooting Assistant.

I have new Ipod which shows mail,but when I punch to see all I see are the mail providers. The mail is set up correctly but I can't get rid of the providers to see my e-mails. Help??

I have new ipod touch which shows mail messages, but when I punch to access, all I get are mail providers. How can I get rid of mail providers and see my messages since the correct mail providers are set up already?

I do not know what you mean by "punc to see all mail provider".
And also what does "I can't get rid of the providers to see my e-mails".
Maybe this will help
iOS: Troubleshooting Mail

I received an ipad with seminar materials at a recent seminar I attended. I wanted to download apps. I have an account with app store, but I can't get apps because the ipad is registered to the person who put on the seminar. Help.

I received an ipad with seminar materials on it at a recent seminar. Now I want to add apps, using my app account. But when I try to do that, the app store says my ipad is registered to the person who put on the seminar. How can I fix this so I can use my ipad.

Go to Settings>Store>Apple ID - tap on the previous user's ID and sign out. Then tap sign in and enter the information for your ID and password.

I just bought a Macbook Air 256 computer. I use three different email accounts. I have two questions: On Windows I simply go to Google, click on Mail, and one of the three email accounts comes up. How can I do this on the Macbook? Thanks for your response

I also have a second question: How can I trash all unwanted emails by checking all of them and just clicking "trash" as I do with the Windows 7 computer?
Thanks for your response.
Bob

In your PC, you accessed to your Google Mail account using your browser. In Mac, the process is the same, but as your Mac is new, first you have to log in Google with your Google account.
If you want, instead of having to open Safari every time you want to check mail, you can use the Mail application included in OS X. Open System Preferences > Mail, Contacts and Calendars, and add all your mail accounts. They will be automatically set up to be used in Mail, so just open the app.
Then, after opening Mail, the process of deleting more than one mail is as simple as choosing the ones you want to delete pressing the Command key, and then, press the trash button in the toolbar

My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

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