My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphon

My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphone refused the request.
I cannot get help from Apple support because i am being asked to supply the serial number which is stored on the phone and I cannot restore my data in the first place. I am reluctant to "Set up as a new Iphone" since I don't know whether if I do I  may not then be able to access my data from Itunes...
Please advise what to do. I did not see any tutorials on Youtube to help me with this.
I look forward to an early response.

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

Similar Messages

  • Could not start NetSupport Manager Client For MacOS X because the lice

    Could not start NetSupport Manager Client For MacOS X because the licence expired
    "Could not start NetSupport Manager Client For MacOS X because the license file has expired."
    I have a suspicion the above is a result of an old version of a program from a previous version of MACOS having been migrated, even from a PPC machine (PB17 to be exact).
    My issue is how to fix it. What is the exact programme in error? What do i delete?
    I have even upgraded to Leopard and the problem migrates to that(!) So clearly I have to manually sort this out. But how?
    Many thanks
    Anthony
    reposted original 19/nov/2007 unanswered

    NetSupport Manager's web site would appear to be here (found via a quick web search):
    http://www.netsupportmanager.com/
    They should be able to tell you how to install their product, if the download doesn't contain an uninstaller (I'm not going to register with them just to find out).
    Regards

  • In Elements 13, when trying to save, I get this message:Could not save a copy as "agb3_2014:09_054.tif" because the file name was not valid.

    Hi:
    I use Nikon NX2 then save as a TIFF file then do final editing in Elements.  With Elements 8, I could then save as a JPEG file and upload to Flickr.  With Elements 13, I get this message and cannot save:
    Could not save a copy as “agb3_2014:09_054.tif” because the file name was not valid.
    I note the colon (:) in the file name.  I did not place it there.  It is some automatic save.  Typically I save as 2014/09
    It is probably some setting I need to adjust but I am stumped.  All help is welcome.
    Thanks
    Al
    Message was edited by: Albert Butzer

    Don't use the slash, either. Stick to no punctuation except dashes and underscores for safety's sake. Other punctuation usually has another meaning in code.

  • Could not start NetSupport Manager Client For MacOS X because the license e

    "Could not start NetSupport Manager Client For MacOS X because the license file has expired."
    I have a suspicion the above is a result of an old version of a program from a previous version of MACOS having been migrated, even from a PPC machine (PB17 to be exact).
    My issue is how to fix it. What is the exact programme in error? What do i delete?
    I have even upgraded to Leopard and the problem migrates to that(!) So clearly I have to manually sort this out. But how?
    Many thanks
    Anthony

    NetSupport Manager's web site would appear to be here (found via a quick web search):
    http://www.netsupportmanager.com/
    They should be able to tell you how to install their product, if the download doesn't contain an uninstaller (I'm not going to register with them just to find out).
    Regards

  • When I try to access GameCenter on my Mac it says "The requested operation could not be completed due to an error communicating with the server." How can I fix this?

    When I try to access GameCenter on my Mac it says "The requested operation could not be completed due to an error communicating with the server." How can I fix this?

    This usually caused by a customised hosts file.
    These need to be the only entries in your /etc/hosts file:-
    # Host Database
    # localhost is used to configure the loopback interface
    # when the system is booting.  Do not change this entry.
    127.0.0.1       localhost
    255.255.255.255 broadcasthost
    ::1             localhost
    fe80::1%lo0     localhost
    Remove anything below these entries, then try and reconnect with GC. Once GC starts properly you can put the extra entries back in your hosts file, GC should start normally afterwards.
    https://discussions.apple.com/message/19276629#19276629
    Jerry

  • When i plug my ipod into my laptop, it comes up as a new ipod. It says it can't sync and wants me to restore it to its original factory settings but I don't want to because I will lose everything.

    When i plug my ipod into my laptop, it comes up as a new ipod. It says it can't sync and wants me to restore it to its original factory settings but I don't want to because I will lose everything.

    You have no choice but to restore the iPod. You can restore from backup if y have one.
    To restore from backup see:
    iOS: How to back up     

  • TS3992 I keep getting an error message "the last backup could not be completed" every time I try to backup my iPhone manually.  It's been almost two months since the last successful backup!

    My iPhone 4s will not backup. I've tried repeatedly but keep getting the message "the last backup could not be completed".  It's been nearly two months since the
    last backup.  However, my iPad2 is backing up perfectly.  Any thoughts???????

    Try the following steps:
    Plug your iPod Touch to your Mac/PC using USB cable.
    Open iTunes software and choose “backup to this computer” .
    Then you need to do a sysncing.
    Go to iCloud (iPod Touch: Settings > iCloud) and delete all previous backups.
    Then in iTunes, Turn on “backup to iCloud” again.
    On your iOS device, now you are able to backup to iCloud.

  • HT1766 My computer crashed; had to restore back to original factory settings; how do I access my Itunes account now?

    My computer crashed; had to restore it back to the original factory settings.  How do I get my I-Tunes account back on to the computer?  My I-phone (5) is fine, and has all the information on it. 
    I did have I-Cloud backing things up, I don't think it will restore all my podcasts, or the music I downloaded from my CDs.

    It has always been very basic to always maintain a backup copy of your computer for this very occasion.  Use your backup copy to put everything back.

  • Error message: Could not save copy as "C:..." because the file is already in use or left open by another application

    I always get the Errormessage: Could not save copy as "C:..." bacause the file is already in use or left open by another alpplication
    while trying to save a file as a jpg. even when the file is not left open or in use.. .

    Without knowing exact technical details, nobody can say anything. From genuine issues with your storage devices like block errors or fragmentation to specific security stuff causing delays and blockages in writing files anything is imaginable. Your info is simply insufficient to make even a superficial diagnosis beyond those generics.
    Mylenium

  • The cluster resource could not be brought online due to an error bringing the dependency resource

    hello
    i am tring to install sql 2012 sp1 clyutering on Windows server 2012. every thing is fine until a get this error
    The cluster resource 'SQL Server (SQLCLUSTER)' could not be brought online due to an error bringing the dependency resource 'SQL Network Name (ST-SQLCluster)' online.  Refer to the Cluster Events in the Failover Cluster Manager
    for more information. i don,t have permision issue.
    any help for this please
    Kamel
    KAMEL

    Hello,
    Please read the following post:
    http://blogs.msdn.com/b/psssql/archive/2013/09/30/error-during-installation-of-an-sql-server-failover-cluster-instance.aspx
     Try to run the cluster validation wizard too:
    http://technet.microsoft.com/en-us/library/cc732035(v=WS.10).aspx#BKMK_how_to_run
    More about this topic on the following thread:
    http://social.msdn.microsoft.com/forums/sqlserver/en-US/d217a651-1209-4300-904a-aefe0e05692c/network-name-not-going-online-during-install
    Hope this helps.
    Regards,
    Alberto Morillo
    SQLCoffee.com

  • Need Help to Restore computer to original factory settings

    Hello. I need to reset my Sony VAIO to its original factory settings and have the memory cleared so i may give this computer to someone else. I dont want to do a system restore to a point in time, but revert the whole desktop to its original settings. I do not have a Windows Installation Disc or any of the original instruction manual that originally came with my device. If anyone could help i would really appreciate it. Thank you! Computer Information: Sony VAIO Core 2 Duo 3GB DDR2 500GB HDD Capacity 22" Desktop PC Windows Vista Home Premium Model VGC-LT23E

    Same question but different model I have a sony vaio PCG-71913L..  The product name of my laptop is VPCEH36FX. I am having many problems with my cd/dvd rom and touchpad so this seems like a last resort (although I don't want to reformat my hard drive) Can anyone please assist? Thank you. Ricky

  • Iphone sync and 300 lost address book contacts

    Help. I'm sick about this. Everything has been going fine with my iphone until tonight. After I synced tonight, all 300 of my address book contacts disappeared on my phone AND on my computer. Even my backup hard drive doesn't show any contact information, only an address book icon which has no information when opened. Apple iphone tech support was unable to help me. Please I'm not going to be able to sleep tonight because of this. Can anyone out there help me get my contact information back?
    Thank you.
    Alden Burlington

    Joel,
    The Backup application they are referring to is the Backup application that comes with .Mac.
    It does incremental backups. It doesn't replace the previous days backup. You can go to your backup location, and choose the day you want to restore from.
    There is even a preconfigured plan for personal data and settings daily to iDisk that backs up iCal, Address Book, etc.
    I would also recomend going into iSync's preferences and setting it to prompt you if more than 5% of your contacts or data will be changed. This is the default for iSync, but can be changed to not warn, or only warn when 25%, 50%, etc will be changed. If it is on the default you will get a message if information will be lost.
    Also in some situations, reseting sync history before another sync, and then syncing again, may bring back some of the contacts.
    Hope this helps,
    Nathan C.

  • How do I restore my ipod to factory settings, but I have a passcode lock, and my screen is broken so I can't type in my password when I connect to itunes?

    Okay so I have had my ipod 4th gen for almost 2 years buy the screen has fallen out of the back casing, (I bought it as refurbished) and I am trying to reset it to factory settings, so when I get a new one I can register my device on apps/games since some apps require that you can only register on one device, but I think the thing that connects to the screen is ripped so the screen won't turn on and I can't physically touch it. What I want to know is how can I restore it with me not being able to type in the password lock since the screen is broken?
    or is there a way to disable the passcode lock through the computer?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I restored my Ipod to factory settings but and am getting error when I sync

    I have a U2 Ipod that I'm using with Windows. I rstored it to factory settings using iTunes. When it starts to sync my library after awhile it stops and I get this error message.
    "Attempting to copy the disk "Josh's Ipod" failed. The disk could not be read from or written to."
    Someone please help me!!! Thanks!

    Have you had a chance to look at this troubleshooting page? It may be of some help: "Disk cannot be read from or written to" when syncing iPod

  • I'm wanting to restore Safari to its factory settings but my Safari doesn't show the "Restore Safari" button for me to do that. How do I restore Safari back to its factory settings?

    I'm wanting to restore Safari on my computer back to its factory condition but, for some odd reason, Safari is not showing me the "Restore Safari" button on my computer. Can anyone help me in this dilemma?

    Safar 8
    Apple removed "Reset Safari" menu option in Safar 8.
    In it's place there is "Clear History and Website Data".
    You can use that option.
    Best.

Maybe you are looking for