My iphone 4 displays connect to itunes on start however when you connect it to the PC it will not start. the apple icon comes on the goes off again. please advice
the iphone 4 runs iOS 4.3, it did not incur any physical damage. The phone went off and when i connected it to the charger it brought up the cable icon and arrow saying connect to itunes. i tried connecting to the PC however it will not boot. it only only starts to the point of displaying the apple sign and then restarts. this sequence repeats.
please advice on what to do?
you can try downloading tiny umbrella and kicking it out of dfu mode... that may or may not work other wise you will have to make a trip to the apple store for replacement
Similar Messages
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4s stuck in recovery mode. try to restore apple icon comes up but goes itno recovery again. Itunes does not recognise. I wa trying to update software from laptop to phone and errored 4005.
Hi there Schusski,
I would recommend taking a look at the troubleshooting steps for Error 4005 found in the article below.
iOS: Restore errors 4005, 4013, and 4014
-Griff W. -
Iphone 4 will not start up....the apple icon comes on and then goes off and then comes on and then goes off continuously....any ideas?
1. Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
2. If that doesn't solve it, use: http://support.apple.com/kb/HT1808
Using this article will erase everything on the device, so make sure you have a backup!
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
Good luck
JW
Message was edited by: jesterwylde -
My new itunes will not recgonise my Iphone but the laptop will as it charges when i plug it in
good advice in this thread:
https://discussions.apple.com/thread/3768724?start=0&tstart=0
also look to the right for more answers-------------------------------> -
ITunes will not accept my Apple ID and Password via Apple TV
Hi there. My Apple ID and Password work perfectly well on my computer and allows access to the iTunes store. However, when I try logging into the iTunes store to rent a movie on my Apple TV it keeps on saying Apple ID or password not recognised (or words to that effect). Any ideas anyone. It's been like this for ages and is driving me nuts! (I updated the Apple TV software today).
Thank you.
GrahamI seem to remember seeing something similar when I first connected mine. My userid/pwd were constantly rejected when I tried to rent a movie, and no matter what I tried I couldn't get it to work. However when I reentered the exact same details under the ATV settings menu and then went back to rent the movie it was fine, and has been ever since. Am not in front of the unit so I can't remember which option it was under the settings menu but it was pretty obvious...
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My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.
iTunes states " There's a problem with your Iphone, please contact apple service center " Also i took my iphone to a local service man and he told me the IMEI code has been corrupted and there's nothing that can be done about it. Please help, if you have any solution.
Thank you -
I started having issues charging my Iphone and found that if it was switched off and on mains power it would charge.
It does not allow syncing with Itunes and or usb conncection.
I have a lot of photos on my phone that I have not been able to save (USB issue) and I am worried about retrieving these.
If my phone is connected to mains power - the apple icon comes on - then it goes off - then a few seconds later the icon comes up again and then off again?
Help please.
Thanks
EJYou need to do a Force Restore:
http://support.apple.com/kb/HT1808 -
So display on phone does not show anymore; however, when I plug it into the USB the phone is recognized by iTunes and triggers the permission pop up to access. The only problem is I can't click "Trust" on the iPhone because I don't have a screen that shows it. I can even reset the phone by holding the power and home button. So basically it's give permission with no screen. I have a replacement phone on the way but unfortunately the back up for this phone was deleted during a PC refresh so no backup and that's why I need access to it. Any suggestions would be very helpful.
There is no way to interact with the phone if the screen is not working.
Did you happen to have iCloud backup enabled? If so, you'll be able to restore from an iCloud backup and get at least some of your data back.
~Lyssa -
My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.Please help me out.
Hi ahsanikram!
I have an article here for you that can help you troubleshoot this issue with your iPhone:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
If you are still having issues after attempting the troubleshooting steps in the previous article, see the following article:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I forgot the code for my iPhone to access the Home screen I do , please help me
try formatting the iphone but when I put in nfc mode and connect it to the pc recognizes it and everything when you try to format the error 3004 appearsHello polo-angulo,
I apologize, I'm a bit unclear on the nature and scope of the issue you are describing. If you are saying that you are getting an error code (3004) when you try to restore your iPhone (because you could not remember your passcode), you may find the information and troubleshooting steps outlined in the following articles helpful:
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
Sincerely,
- Brenden -
After downloading the 64-bit version of iTunes on my Windows 7 machine I get the "Congratulations, you've successfully installed iTunes" message. However, when I plug in my iPhone I get an error message that says, in part, "...the required software is not installed. Run the installer to remove iTunes, then install the 64-bit version of iTunes". I've been at this for hours, carefully deleting all Apple software (Apple Mobile Support, Quicktime, etc. and before each attempt to install the 64-bit version from Apple ( no third parties). Same result each time!!! Any ideas????
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
Old ipod, can not get it to connect with itunes & i no longer have the computer it was once synced to. It will not allow me to do anything but turn it off & on.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
When I turn on my iPod touch it will not do anything except display the image of the USB cord plugging into iTunes. What is the problem?
It is telling you to connect the iPod to your computer and restore via iTunes
iTunes: Backing up, updating, and restoring iOS software -
I have an old ipod touch and it keeps saying, ipod is disabled. I connected it to itunes and it said, sorry you need to put the passcode in, but it wont let me. And my power button doesnt work.
iOS: Unable to update or restore
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