My iPhone 4 fail to update to iOS 5 and now it can't restor the firmware I am geting and error it says The iPhone "iphone" could not be restored. An unknown error occurre (-1) . Plese help

My iPhone 4 fail to update to iOS 5 and now it can't restor the firmware I am geting and error it says The iPhone "iphone" could not be restored. An unknown error occurre (-1) . Plese help

My iPhone 3GS is getting the same error. I've called Apple a bunch of times, and they won't get back to me. I'm searching through discussions to figure out a solution.

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