My iphone 4 froze after loading ios 7
I attempted to upgrade my iPhone 4 to ios 7 and now the phone is frozen. All I get is a logo of a lightning connector and iTunes on the screen (which is not helpful since the iPhone 4 didn't use a lightning connector). I didn't have a SIM card in the phone since I got an iPhone 5, but I'd still like to get the iPhone 4 back to the point where it was before the installation. Is there anything I can do, or do I need to make an appointment at the Genius Bar?
Force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/HT1808
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RichardRicardo wrote:
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Sorry... But... The Apple ID and Password that was Originally used to Activate the iDevice is required.
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any else having their IPAD 3 freeze up on them after loading ios 7
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
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Hi there j ladner,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
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Hi tj786,
Thanks for visiting Apple Support Communities.
If you are experiencing performance issues after upgrading to iOS 7, follow these steps:
If you have not already, I recommend first restarting, and then resetting your iPhone:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article with these steps here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you are still experiencing the same issue, I recommend resetting all settings next:
Go to Settings > General > Reset, then choose Reset All Settings: All your preferences and settings are reset.
Reset iPhone settings
http://help.apple.com/iphone/7/#/iph7a2a9399b
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Best,
Jeremy -
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Top|GunI got the exact same problem. Noticed in the morning while hoping to check out the extra features.
Taking my lunch break now to research solutions...
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