My iPhone 4 has a blank screen and wont respond.

Hello,
while i was on holiday i was using my phone normally, i put it in my pocket, the about half an hour later took it out and the screen was blank and it would not respond.
I have tried, holding the screen lock button, charging it, plugging it into my laptop and I have also tried to reset it (holding down the home button and screen lock button) and nothing is working!
When i was using it it had full charge so i dont know what is wrong with it.
HELP!
thank you

https://discussions.apple.com/message/19493283#19493283

Similar Messages

  • I have a new 32gb ipod 4 that has a black screen and wont respond to reset.  The screen shows no response to the charger either.  How can I get it to turn on?

    I have a new 32 gb ipod 4 that has a blcak screen.  It wont respond to a hard reset, nor does it acknowledge that it is being charged.  It was not dropped or damaged in any way. We are out of the country.  Help

    First, let's make sure that what you call a "hard reset" is a true system Reset...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • MY IPOD NANO has a blank screen and wont turn on!! HELP

    My ipod screen is blank and it seems to be frozen that way! I've tried charging it overnight. Yet, in the morning... no results. I cant reset the ipod because it can't be turned on. I've checked the hold button and that's also good to go. Help!?!?

    Have you seen these articles?
    iPod won't turn on
    iPod stops responding or won't wake from sleep
    -Kylene

  • My iphone 4 has a broken screen and wont turn on for me to type in  the password to back it up. what do i do?

    my phone was spashed my water but i cleaned it up and dryed it up.  the screen is off but i know it still works bc i still get txts on it and can hear it. i can also hook it up to my computer and se my info but cant back it up. computer. i cant backup the phone bc the passcode locks it from backup. what do i do to fix it or atleast back it up for my contacts

    The passcode lock doesn't prevent the iPhone from being backed up and synced with the computer used for syncing the iPhone - unless the iPhone hasn't been synced with the computer since the passcode lock was set up. And you wouldn't be able to see your info on the iPhone either.
    Contacts should already be on your computer - not a good idea to depend on an iPhone or any cell phone alone for such import data.
    There is nothing you can do.

  • My macbook pro has a blank screen and wont charge, but when i put the charger in it turns on, i here the chime and can even hit play and a spotify tab i have open.

    Its a 2009 15 inch model

    Hi druebanks,
    Thanks for visiting Apple Support Communities.
    Start with these suggestions if your MacBook Pro battery does not charge:
    If the battery is removable, remove it and install it again, to make sure it’s properly installed. Refer to the manual that came with your computer for more information about properly installing the battery.
    Make sure you’re using the correct power adapter for your computer.
    Apple Support article: Identifying the right power adapter and power cord
    Make sure the power adapter is connected to your computer and is plugged into a power outlet.
    Reset the System Management Controller (SMC), which controls how your computer manages power.
    Apple Support article: Resetting the System Management Controller (SMC)
    If the battery still won’t charge, your Mac may need to be serviced.
    Find out how to service or repair your Mac
    From:
    OS X Mavericks: If your battery won’t charge
    http://support.apple.com/kb/PH14257
    Best,
    Jeremy

  • My iphone 4 has a blank screen i can still press the buttons just cant see anything? Restoring it doesn't work.

    My iphone 4 has a blank screen, it is on and i can press the buttons and hear the sounds but i cannot see anythign on the screen. The bettery is fine and I have tried restoring it a couple of times. 
    I upgraded my software yesterday but can't remember what to (what ever is the latest varsion).

    You may have a bad screen or a loose connection in your phone.  Make an appointment to have an Apple Retail Store Genius look at your phone. http://www.apple.com/retail/geniusbar/
    Or call U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466) or the number for your country found here:  http://www.apple.com/support/contact/phone_contacts.html

  • My iPhone 5c has a broken screen and won't let me swipe. I got a new iPhone 5c, but want my stuff to backup to it. I haven't backed my old one up in over a year because the storage is full. How would I back it up to iCloud on a Dell or Toshiba computer?

    My iPhone 5c has a broken screen and won't let me swipe. I got a new iPhone 5c, but want my stuff to back up onto it. I haven't backed up my old one in over a year because there's not enough storage. How would I back up on iCloud to a Dell or Toshiba computer?

    Hi Linda Loo Loo,
    If you have backed up previously to iTunes on a specific computer, even if it has been a while, you may be able to still backup even if you are unable enter the passcode on your iPhone due to a damaged screen. You may find the following article helpful:
    If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
    Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
    When the backup and sync is complete, restore your device.
    When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
    Select your device in iTunes and choose the most recent backup of your device.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Regards,
    - Brenden

  • My Iphone 4 has a cracked screen and has made it impossible for me to unlock my pin. I an giving the phone to a friend but want to know if there is a way I can ensure all my data is wiped off it before I do. Can anyone help?

    My Iphone 4 has a cracked screen and has made it impossible for me to unlock my pin. I an giving the phone to a friend but want to know if there is a way I can ensure all my data is wiped off it before I do. Can anyone help? I have upgraded to a iPhone 5 so Im not sure if the old one would have automatically wiped the old phone. I have lots of emails and messages I wouldnt want peo

    Have you synced this phone, with iTunes, while the passcode was enabled? If so, plug it in, iTunes running, & hit the Restore button on the Summary Pane. This will also erase the phone.
    However, if you have not synced, while the passcode was enabled, you will not be able to do this without first enereting the passcode. If that's the case, try recovery mode:
    http://support.apple.com/kb/HT1808

  • HT1688 my Iphone 5 has a black screen and won't turn off/on. It locked on my yesterday while in photos and then it went black.

    my Iphone 5 has a black screen and won't turn off/on. It locked on my yesterday while in photos and then it went black.

    Hard Reset: HOld the home button and the sleep/wake button of your iPhone for about 10 to 15 seconds at the same time. Holding down both buttons at the same time  till you see the apple appear

  • My iphone 4 has a black screen and gets warm when charging.

    My iphone 4 has a black screen and gets warm when charging. also, the battery runs out unusually fast.  I can still receive calls etc and can see a 'backlight' come on behind the black screen when buttons are pressed, but I can not see anything on the screen. I have tried restoring the phone from recovery mode in iTunes but this does not fix the problem. If it were the screen that needs replacing then would the phone get warm?
    thanks for your help

    Look in the dock and see if you can see any scaly blue-ish stuff. Look in the headphone jack under bright light - can you see anything pink?
    Take it to an Apple store. They can help you with a repair. If you take it anywhere else, Apple will not repair your phone if anything goes wrong.

  • I updated my Apple Id and password  by email and received a confirmation. However my iphone still has the old ID and wont recognize either password. I am unable to access new apps on my phone. How do I get my ID to update on my phone?

    I updated my Apple Id and password  by email and received a confirmation. However my iphone still has the old ID and wont recognize either. How do I update the user id on my phone? I assumed it would update when I restarted butit did not

    Downlands wrote:
    I cant sign out without the old password for the reduntant appleid. I cant remember that password and because the appleid doesnt exist except on my iphone no email arrives to tell me. This is a deleted appleid but I cant get rid of it on the phone. can you help please?
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

  • My sons ipod locked up and now has a solid white screen and wont respond to anything

    My sons ipod was working fine then the screen locked up wouldn't allow any use tried to turn it off now it has a solid white screen and wont respond to anything.  Any ideas what i can do

    Let the battery drain.

  • My Ipod touch has a blank screen and will not turn on. I have chaged it for a hour and tryed troubleshooting but nothing works. i need help getting this to work

    My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?

    See Here...
    Frozen or unresponsive iPod touch
    Try this First... You will not lose any Data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • My i-pod has a white screen and wont restore, can anyone help ?

    my i-pod has a white screen and it wont restore, can anyone help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hi i have a white screen after replacing the screen i have tried the reset, but it just goes to a black screen and wont respond, i cant do it on itunes because theres a passcode on it.. help please

    Hi
    I have a white screen on my ipod after replacing it, i have tried the reset but it just goes black and wont respond, i cant restore it on itunes because it has a passcode on it, please help

    Place the iPod in recovery mode using one of these programs and then restore va iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    A supect a hardware problem

Maybe you are looking for

  • Outlook 2010 not picking up Acess Connection​s

     Hi Guys, I am wondering if you can help me ? I just got the edge 13 with intergrated 3g. However i can not connect to my exchange account as it keeps on giving me a please connect to internet error. IE works perfectly and i can access the webmail. I

  • How to find out where my storage space is going?

    So, I have had this MacBook Pro 2009 for the past year, and it has treated me fairly well, so far! I have a question about my Hard Drive Space: I purchased my laptop with a 250 GB Hard Drive, so I understand that I should get just over 200 GB's of ac

  • Porting ACS 4.2 rules to ISE

    I'm trying to move AAA services from an ACS 4.2 integrated to AD to an ISE3355 supporting remote access VPN on an ASA/AnyConnect and wireless (PEAP). The ISE3355 is AD integrated. With respect to Remote Access VPN using AAA on the ACS, I currently ma

  • HT1589 what's the best way to move content to a new library I created ie a holiday music only library?

    what's the best way to move content to a new library I created ie a holiday music only library?

  • Webservice Stubs generation problems

    I need to consume a axis webservice. I got the wsdl from the url and i tried to generate stubs in Jdev 10.1.2 but it is giving some wsdl validation errors like schema element not found. In that wsdl they imported some schema(.xsd) files.I dont know h