My iPhone 4 has a connect to iTunes symbol but iTunes wont connect.

I just got this iPhone today and have never plugged it into the computer yet. I plug it in and nothing happens so I look through the articles here and do what they say. Still nothing, but then I get onto one that says you have to restore it. I try to do that and it says error code 1611. I dont have a security software on my computer to disable for iTunes to work. Now I have an iPhone that iTunes wont let me restore because of this error code and I dont knwo what to do.
Please help me!

Hello WilliamMitchell HelpMe,
Thanks for using Apple Support Communities.
Try to boot the mac into safe mode to see if it will recognize it.
There are some things you can try to see if you can get the iPhone recognized on the windows computer.
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario

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