My iPhone 4 has been saying You do not have permission to access the requested resource whenever I try to watch one of the episodes I bought from iTunes. It will not let me watch them and I don't know why.
A few days ago I bought a season of the series Psych off of iTunes. I was able to watch the first bunch without a problem but now all of a sudden when I try to watch one it says "You do not have permission to access the requested resource". I tried restarting my phone but that do not help. I cleared up a lot of space on my phone as well. I have and iPhone 4 with the update of iOS 6.1.3.
Are you using the same Apple ID that the purchase was linked to? I had this issue with a shared device, and the other person had logged out of my ID and logged in with hers.
If it's the same ID, then try redownloading the purchase.
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The song is "Invictus" by Lamb Of God. Nothing has worked so far and it's a little frustating. :/
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It's also not allowing me to put the track on my iPod even though other files on the same album go on just fine. It's giving me an error stating that it's an "invalid file format".
Help us out please! ^_^ -
I have downloaded a series of prison break but 3 episodes are saying "you do not have permission to access the requested resource" and "this episode can not be downloaded at this time" any idea how to fix this please??
I got this error with my iPad 3, my wife's iPhone 4, but not with my iPhone 4s.
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When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please can someone help. I have tried lots of things now and cannot solve it.
"Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done. -
My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213 -
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Troubleshooting 101: Replace, or "trash" your InDesign preferences
http://forums.adobe.com/thread/526990 -
Broadband usage has doubled and I don't know why
Hi there
Just received a warning message that I am about to exceed my 40gb limit. Normal monthly usage has been 18gb apparently and we don't know why the increase has occurred. We have no kids at home, we don't stream films or videos or play games, I've downloaded 1 music album this month and we've surfed the net as usual.
Can this usage be verified?
Any tips on checking whther someone else is using our broadband....is this possible?
Any tips on why this might be happening...it's puzzling.
Is there an indpependent (non BT) way of monitoring and measuring broadband usage?
DomHi dr58.
In my experience the only way to sort this out is to hope that your post draws the attention of a forum moderator. Anyone on the phones will try and convince you that you are indeed downloading 20 albums a day, uploading 3000 pictures a week etc etc and "it all mounts up" and you would be far better on an Unlimited Package.
I had problems (in fact thinking about it, this time last year) where my usage had crept up and according to BT my son and I were using 90gb a month, despite no streaming, gaming etc. I am on a 40gb package like yourself so was incurring £50 charges each month. In the end it was resolved with BT agreeing it wasn't possible for us to be getting through that amount but as I wasn't using a BT router at the time it was impossible to prove that someone hadn't been piggybacking my wifi. (I'd changed passwords during the high readings to no avail anyway).
My personal advice would be to keep a daily eye on your broadband monitor, screenshot them if need be, if you have been out during the day or away for any great length of time also note the readings that appear for that day. I also check my BT homehub to make sure only the devices in my house are hooked in just in case.
As it happens I've also noticed a big jump in my readings this month, I have just a few GB to spare but in my opinion the readings are still high compared to what I was noting at the tail end of last year after I finally had SeanD look into the matter for me.
I do hope that the meters arent going up the creek yet again because I've sworn that if it should happen again I'm walking to a different company this time around.
Best of luck and I hope you get the information you need and the situation resolves itself. -
Hi there,
If you have have this error
"There was a problem downloading the software for the iphone"iPhone username". you do not have permission to access the requested resource.
when trying to update you iphone then try to switch to airplane mode and retry (after updating windows and itunes as advised on other threads but did not resolve the error)...it worked great for me. (picked up this tip here https://discussions.apple.com/message/19619175#19619175)
cheersHi Guys,
I have the sam problem just upgrading to iOs6.0.1. iTunes returns the following error:
Ive tried updating via my device (New iPad) and same problem.
I started downloading the update last week but stopped it for reasons I cannot remember. Now it seems that Ive clogged my system.
My iTunes is up to date. I have however not run any Quicktime or iCloud updates cause i do not use the software. Will it make a difference.
Also my Windows updates might be a bit outdated, say about a month or so.
Please help, very frustrating!
Also sorry but while Im here I have another question. A while ago the brightness level of my iPad adjusted by itself (not Auto Adjust). Its like it dimmed via Auto Adjust and did not "un-dim" and now Im forced to run brightness at 100% and consequently is hard on battery life. Any ideas? -
I have thousands of songs dowloaded from my cds and purchased from itunes that will not play. It says file cannot be found. What happened and where are they?
When songs cannot be found, it's either because they have been moved from the original location that you told iTunes, renamed or deleted.
So have you:
renamed songs?
moved them to a different loaction on your computer since you imported them into itunes?
deleted them since you imported them?
stored you iTunes library on an external drive? If so, that drive needs to be on and ready every time before you start iTunes.
... or is another programme renaming or even moving them, such as Windows Media Player? (It has been known to if you let it.) Did you previously use Windows Media Player? -
My iMac is set to open to my home page My Yahoo with Firefox browser. This morning my Firefox browser is not opening and I don't know why? It does open on my new MacBook Air as per usual. I click on the icon but it does not respond even though I have opened it. this has never happened to me before and I don't know why it's happening now. I did a clean reinstall but that didn't work. Now what?????? With the add-on Troubleshooter should I have asked this question on my iMac using Safari? I am on my MacBook Air asking it.
Actually it does open but nothing shows up. I can't use my iMac unless I use the Safari browser and I want to use Firefox! I'm at my wits end as to how to fix this. I have tried everything that troubleshooting has suggested on Mozilla support. Help!!!!!!!!
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I just purchased a new laptop and I am trying to transfer my iTunes library to my new laptop and Apple is saying Apple ID does not have permission to access iTunes Connect on my new laptop. How do I get my library transferred to my new computer? Please help!
allears2 wrote:
I just purchased a new laptop and I am trying to transfer my iTunes library to my new laptop...
To have EVERYTHING on your New computer...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes. -
hi, I have a macbook pro with a new hard drive installed and restored. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files' After my new drive was installed I plugged in time machine and it started backing up. I paused it when I realised that it was running for more than a few minutes. I now realise that it probably started backing up the new hard drive all over again. Which makes me think that the original back up must be on the WD back I cant seem to access it. Any ideas would be helpful.
See E-10 in the first link.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems -
I cant seem to be able to update to iOS 6.1 through my PC for my iPhone 5...The error reads: 'There was a problem downloading the software for the iPhone 'Thomas Honiball'. You do not have permission to access the requested resource".... please help!!
Only developer's have access to iOS 6 now. Thus, if you are a developer you have have access to the developer's forum for iOS 6.
Otherwise you have a bootleg copy and are on yur own./ -
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If that doesn't help you might try contacting Apple through iTunes Store Support -
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