My iphone 4 has died - there is no response - help!!!
My phone is totally unresponsive - Ithought the battery had went - but tried to recahge it - nothing is happening!!! HELP!!! Libby x
Suggest you try to reset it first by holding the sleep/wake button and home button. If that doesn't work then the other thing is to make a genius appointment at apple to have them replace it if still under warranty.
Similar Messages
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Does anyone know how to make an appointment with a genius on the net please? Also is there a chat room that can be accessed on the net? My iphone has died and I desperately need to take it in to get fixed/replaced. I can't find anything..............help!!!
Apple Retail Store - Genius Bar
What kind of chat room?
Have you tried basics from the manual? restart, reset, restore -
It appears that the wifi portion of my iPhone has died. Suggestions?
When I try to connect to any wifi network it fails to connect and displays the message "Unable to join the network "NETWORK"".
I was using the phone and for no apparent reason, the wifi shut down and I lost connection to the net.
I was unable to reconnect so I:
- Turned it off and on again (slide to power off)
- Reset it (off past the slide to power off)
- Reset it and then plugged it into iTunes and allowed it to restart while connected to iTunes. This has cured various connection problems in the past, but today, no dice.
- Reset the network settings
- Restored from backup
- Restored as a new phone
After each round of action/test, I attempted to connect to various networks, both protected and those of the two neighbours (a home net and a wonderful coffee shop) who leave their networks open.
No luck.
My iPad, my wife's iPod and the various laptops can connect to all of these networks without difficulty, and browse the web with them.
My iPhone can't even join.
Any suggestions?Yeah, I didn't purchase an extended warranty. A mistake, I now realise.
This is the second one to fail on me. The first died within the warranty period and was replaced. I've been so accustomed to Apple products being well made and almost unbreakable, that I wasn't prepared for two phones to die in such a short time.
I used to have a Motorola StarTac. Lasted for 8 years (seriously!) without a single problem. Never even had to replace the battery. It was rained on, left in the snow, stepped on and generally abused - esp in the last couple of years when I wanted it to die so I could justify (to myself) that I needed a new phone.
The iPhone has been coddled and babied, and I've had two die in two years.
Disappointing, but I expect it's due to the general expectation that we replace our electronics much more often these days, and manufacturers bet on the MTBF being longer than the warranty, and that's all they need to do. Real longevity is considered by most (both consumers and manufacturers) as a drawback. The consumers want the new shiny, and the manufacturers want us to buy new stuff!
Man, I'm sounding old and cranky!
coop -
Syncing Iphone and Iphone has deleted ALL contacts from Outlook - Help!
I have on many occassions synced my Iphone without issue.
This time syncing the IPhone has deleted ALL the contacts on the hone and WITHIN Outlook.
Can I regain the lost contacts safely from the back up?
I have over 300 contacts and don't want to have to copy them all in manually.
Any advice will be appreciated.
Cheers
TonyRestore the missing contacts file on your PC from your PC backup.
Or, it you've backed up your iphone to icloud or itunes, you can try performing a restore of the iphone. -
How can I register my iPhone when apples keeps saying there are no service providers in Riyadh Saudi Arabia or Dubai . I brought my iPhone in Dubai
Warranty service is only available in the country of purchase. You will need to return to the UAE.
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My iphone 4 has mysteriously stopped working. One moment all was grand and the next....nothing. Dead. The battery was almost fully charged when this happened, and the phone was turned on (I never turn it off). I've tried to reset it. I've tried to hold down the buttons for a long time. I've plugged it into power. I've plugged it into iTunes. All of this did nothing. iTunes didn't even flinch. The phone is D.E.A.D.
So, I'm on a contract with Vodafone. Should I go to them or should I go directly to Apple? Do I need the original box it came in (as I don't have it?!!?) Can I just send it back to Apple?
Anyone got any ideas or advice on the process?
Thanks a bunch!
Cheers,
CillafromNTIf there's an Apple store near you, make an appointment at the genius bar and take it there. You have a 1 year warranty.
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I took my iphone back into carphone warehouse after 2 weeks to tall them of faults, the screen was locking, it would jump like a broken television sometimes, loose sound. The very unhelpful assistant stated that if i reset the phone this would resolve it, and as a result they would not replace the handset.
Today after the phone playing up, i connected my phone to my macbook to sync the new update. The phone is now in "restore mode", which means it gives me the connect to itunes as if the handset was brand new, however, when connecting to itunes it states its in restore mode and cannot connect.
so...... now im left with no phone at all, the carphone warehouse turned me away, and ive had it 6 weeks, so no replacement. ive been advised to go into the apple shop, can anyone help?What error code is it presenting when you try to restore?
CPW was correct - Apple handles all iPhone replacements. For the fastest fix, take the phone there and they will replace it. -
I've been using my phone today for phone, text, email etc. Just went to use it and it's dead. Won't turn on. Just nothing. No matter what buttons I push. Tried charging it. Nothing. Tried syncing it. Nothing. Any ideas out there?
Thanks.
CatherineNever mind. Stop looking! Found the answer.
Hold down power button and screen button at the same time for 30 seconds! I didn't hold them down long enough.
Thanks, Mongooseblarg. -
I lost my iPhone and its locked is there anyway that they can hook it up to there computer and get access? Also, Apple can help by using my Apple ID number, right?
If there's a passcode on it(good for you!), then whoever stole it can only access your information if they can guess your passcode. However, they would likely get it disabled before guessing correctly, and be forced to Restore it. At that point, your information would be wiped off the device.
And Apple can do nothing to help you, unfortunately. If you did, however, set up "Find My iPhone" before you lost it, then you can track the device. If not, then sorry - you're probably not getting your iPhone back. -
I Have unlocked my iphone 4 and am refitting to a friend , I received the congratulations message, do I have to setup and sync now or can I leave phone as is so they can set up as they wish? Thank you for any help!! Greatly appreciated
from your first post this morning I provided you a link that explains what you need to do.
Iphone 4 help -
my iphone 5 died last night while I was sleep. I have had it on charge all day and still has not came back on. I also tried to hold the sleep/home button. Is there anyway I could get my phone back on?
Did you try to connect in recovery mode, explained in this article?
If you can't update or restore your iOS device -
My iPhone has suddenly stopped working. It now says the battery is dying and to charge it. After charging it for over an hour, there is no change. The power won't come on, and I am left with a blank screen advising me to plug my phone into the charger.
Try different USB Cable, try different Charger. Clean iPhone charging port with clean dry toothbrush. If still problem and you have Warranty or AppleCare, make Genius reservation and take iPhone to Apple for resolution. If no coverage, most likely it could be battery or charging port assembly that need replacement.
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I lost my iphone but the battery has died. Is there any way to see the last known location of my phone before it shut down?
No
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New iPhone 4, PC with iTunes has died
Hi there,
I have bought a new iPhone 4 (I queued up for it at an Apple store, here in the UK).
I had (still have - will be donated to a student friend) an iPhone 3G which I have been sync'ing with my PC running iTunes (I have a MacBook Pro, but I don't have much disk space available, hence I run iTunes on my PC). My iPhone 3G has some updated data (contacts - I sync with Outlook 2007, photos, messages etc) on it that I have not sync'd with iTunes.
Unfortunately, the motherboard in my PC has died so the machine will not boot. I have every reason to believe that the hard disk (and data) is ok, I just can't get to it (new PC ordered, should be with me in a few days, but I have my iPhone 4 NOW!! :-))
Obviously I'd like to use my new iPhone 4 now, so I'm trying to work out what I can do. Is it possible to sync my iPhone 3G with iTunes on my MacBook, then sync my new iPhone 4 with my Macbook (so then my iPhone 3G and iPhone 4 both contain the same data), then when I get my new PC and have installed iTunes on it (not sure what to do about my existing iTunes library on my existing PC at this point - should I copy it across to the new PC?), sync my iPhone 4 with my new PC, preserving all my data?
What (and when) do I do about authorised devices?
Most important to me is all my data, so if it's risky in any way, I'll hold back until I have my new PC. I'm particularly worried about the contacts going between iPhones, iTunes, Outlook, and however it works on my MacBook, but all my data is important to me.
Could anyone give me some step by step details on how I can achieve my aims, or say if I should wait until I get my new PC?
Many thanks for any help - I know it's a big ask, but I'd be eternally grateful.Does it sound like the device drivers havent been installed properly?
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HT201210 My iphone 4 has died?
My iphone has died
Ok, died because there is no more battery. Are you charging it?
Have you tried a reset, hold down the home/sleep button together until you see the apple logo and then release.
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