My iphone 4 has frozen, just showing itune icon and connector ?

my iphone4 has frozen   it is just showing an itune icon and connector ?  how can I unlock this ?

First try a Reset  ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring  >  http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup  >  http://support.apple.com/kb/ht1766

Similar Messages

  • TS3694 Ipad  locked up when doing iOS upgrade .  Screen shows iTunes logo and connector    . Any suggestions on how to reboot/ restart

    iPad locks up when doing iOS upgrade. Screen shows iTunes icon and connector. System will not power up or restart. Any ideas?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • HT4623 So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN.  Displaying  iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING No

    So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN.  Displaying  iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what?  Do I just wait for the battery to run out?

    Hi Careesa,
    Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem.

  • My mini iPad is now not working . just showing iTunes sign and to connect to usb cable.

    my mini iPad is now not working . just showing iTunes sign and to connect to usb cable. I have done that buy macbook is not discovering iPad as a device.  Any ideas ?

    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad Stuck in Recovery Mode after Update
    http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: “Not enough free space” alert when trying to sync
    http://support.apple.com/kb/ts1503
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
    Wi-Fi Sync Not Working? Here’s How to Fix it for All iOS Devices
    http://osxdaily.com/2013/02/17/wi-fi-sync-not-working-fix-ios/
     Cheers, Tom

  • How do i get past the screen that shows itunes icon and connection cord?

    How do i get past the screen that shows itunes icon and connection cord?

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • My iPad s frozen with only iTunes icon and usb cable showing and cannot access anyhting. Can anyone help? - Apple won't

    Since receiving a iOS software update (6.1.2) my iPad has frozen and only the iTunes icon and a usb cable show on screen. I am unable to access any App. Can anyone help or point me in the right direction. this was raised with Apple and ticket number advised on 3rd March but not a word from Apple since.
    Thank you

    Try and turn off iPad/iPod and proceed to step 3 of Recovery Mode.
    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • Tried to update iPhone 4 with iOS7, now it is frozen with an iTunes icon and the recharger icon. I can't get into anything.  Restarting hasn't helped

    I tried to update my iPhone 4 with the new Apple iOS7.  Now my phone is locked with an iTunes icon and my recharger icon.  I can't turn it on or get into anything.  I can't even receive calls on my phone.  HELP!

    Same thing happend to my Girlfriend, you will have to connect to the computer and snyc with iTunes. Make sure you update your iTunes software. we had to click on "Restore iphone...". phone updated and she lost everything on phone , we then tried to get everything back and only thing we got was her apps . Good luck hope everything turns out better then us. .

  • HT4623 tried to update iphone with IOS 6.1.2 and my phone is frozen with the itunes icon and a pic of a usb cable, whast can i do?

    tried updating my sons ipone w IOS 6.1.2 and phone froze with the itune icon and a pic of a usb cable, what can I do

    what it mean to tell you is to connect the ios device to a computer running itunes
    using an usb cable to restore the software so it will work once more

  • I updated my apple TV and now it is frozen with the itunes icon and a picture of the apple TV.  ??

    How do I fix my apple TV?  Since I did the latest update, it has been frozen on a screen which shows the itunes icon and an apple TV with a cord going from one to the other.  I have tried unplugging it and plugging back in.  I have also tried plugging it into my computer and updating it through itunes and nothing has worked.

    It is in recovery mode, it must be connected to a computer and restored via iTunes.
    What happens when attempting this?

  • HT4623 My iphone is frozen with the apple icon and progress bar at 5% cannot update

    My iphone4 is frozen with the apple icon and progress bar at 5% cannot update

    Same issues here.
    iPhone 5 was fine until I restarted the device... now the screen flickers on and off (with the white Apple logo
    and frozen progress bar overlayed on the screen).
    When I try to restore, I get a "-1" error.
    Well I just looked over at the screen, and everything is now fine. No flickering, no logo... the screen looks normal.
    Hmmm...

  • My ipad won't boot up, shows itunes icon and picture of plug

    Please help.  ALl of a sudden my ipad2, which I turn it on - starts with the white apple and then switches to an iTUnes icon and a picbure of a white Apple charger plug (old iPhones/iIPad versi9on)  I can't get past it into the ipad itself.  what do I do?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
    7. Select "Restore iPad"...
    Note: Data will be lost

  • Apple TV does not work after trying to update software. Main light keeps blinking and on the screen shows itunes icon and a usb cable. What does that means?

    My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?

    The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
    http://support.apple.com/kb/HT4367

  • Iphone display stuck with the itunes icon and picture of usb drive

    My iphone display is stuck with the itunes icon and picture of usb drive. I've tried resetting the phone but it comes back each time. When connected to PC nothing happens. When I open itunes the phone is not recognized.

    see if this link helps http://support.apple.com/kb/HT1808

  • My ipad is showing itunes icone and cable but is stuck

    My ipad is only showing the itunes icone and the cable on the display but is stuck completely

    Something went wrong with your update; you are in Recovery Mode.
    Follow step 1 to 6 closely to recover your iPad.
    http://support.apple.com/kb/HT1808
    Note: You need to be patient and repeat the above many times to recover your iPad

  • My 4s when turned on just shows itunes icon against a black screen

    This is for my dad. He recently completed the latest update on his 4s and his screen now when turned on is black apart from at the bottom the icon to connect the phone to the USB cable and the iTunes icon with an arrow between the two (meaning connect to iTunes a guess). I connected to my macbook and tried to restore but i still get the same icons and the phone is inoperable. Any thoughts?

    Did you try to follow the steps mentioned in this article and connect in recovery mode to restore?
    If you can't update or restore your iOS device
    If this does not work, the phone has to be checked:
    Find an Apple Authorized Service Provider
    iPhone - Contact Support - Apple Support

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