My iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?
my iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?
Place the device in DFU mode and restore.
Similar Messages
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I have tried to do the standard recovery mode where you hold down the home button and plug in the USB but Itunes is not recoginizing the phone. How can I fix this issue?
Hello there, Itraziel.
Thanks for providing further clarification on your issue. The following Knowledge Base articles offer up some assistance depending on which Operating System your computer is running:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
If you are still unable to restore the iPhone, this article may provide some more information:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Use recovery mode
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Use iTunes to restore your device.
Thanks again for reaching out to Apple Support Communities.
-Pedro -
My Ipod has a white screen, and the lock button doesn't work. How can I fix this.
how do i fix my ipod?
its screen is white and my lock button does not work i can sometimes bearly see the screen which hepls me find my assistive touch. My friends have told me to put it into recovery mod, but this will not work because of the lock button being broken.Place the iPod in recovery mode using this program:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Then restore to factory settings/new iPod. If still problem you have a hardware problem. -
I want to upgrade my phone to the new software and it says that I have purchases from my phone not added to my itunes library, so when I go to the songs they are all grayed out and I cannot download. So please help me.
Best route would be to shutdown the computer and restart from cold.
Make a secure backup of your Songs.
Uninstall iTunes.
Install the latest version of iTunes. -
Error message (-51) keeps coming up when I try to send music from iTunes to my iPhone and then the music won't come over. How can I fix this message?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Hi, I am using a iphone 3g and i did not update it for 4 years now i have updated the software and the phone is not connecting to itunes with the error flashing error 11556
https://discussions.apple.com/thread/4977025
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i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!
Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
After following those steps, you should be able to restore your iPhone.
Take care,
Alex H. -
I have the iPhone 4s and Im using straight talk .. It use to say I had 4g now its 3g .. My data is working super slow and the straight talk says not verified, how do I get it verified ???
Hi, JoseN33.
Thank you for visiting Apple Support Communities.
Try the steps in the first article below and see if that resolves your data issue. However, with some carriers settings need to be manually entered in order to access their cellular data network. The second article will walk you through that process.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
iOS: About cellular data network settings (viewing or editing the APN)
http://support.apple.com/kb/ht2283
Regards,
Jason H. -
My ipod won't let me connect to wi-fi, won't let me restore or reset it, and it keeps telling me i knew a passcode for any one and I never set a password up. How do I fix this? Says try again in 6180146 min. my passcode setting is off, but restrictions are on. Very frustrated. please help
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPhone 5 is disabled and the power button doesn't work. How would I fix it?
My iPhone 5 is disabled and the power button doesn't work. How would I fix it? Please Help
wait it for your iPhone to die then before it turns it plug it into iTunes while holding the home button and it will force it into recovery mode.
will be hard to get the timing right cause u will need to wait for the battery to die and charge up again. Other then that just take it to apple and have them replace the device for a fee. -
For some reason my Firefox is no longer allowing me to stay logged on to certain sites e.g. Even though I now allows click the keep the keep me logged in on facebook I now have to log on each time. How do I fix this.
Kind regards
Bev GreeneWebsites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
Make sure that you do not run Firefox in Private Browsing mode.
* https://support.mozilla.com/kb/Private+Browsing
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
* http://kb.mozillazine.org/Cookies -
After playing the song I selected in iTunes 11 it jumps to the another album rather than playing the next song on the original album I selected. ***? How do I fix this?!?!?
I found that clearing the "Up Next" list fixes the problem. But I have to clear that list everytime I just want to hear just that one album. Each time I select on song on the album, the "Up Next" list builds it's own list rather than just play through the album. I think this has something to do with the issue. How can I fix this?!?!
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When i try to sync my ipad with the itunes on my computer it gives me an error message. " The sync session failed to start. How can i fix this?? I had to uninstall itunes on my computer because of runtime error R6034.
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.
Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
Cheers,
GB -
How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?
App Store Failure / Updates White Screen
Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.
It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS, 8.8.4.4 also alternate).
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