My iPhone 4 is completely blank and I can't even reset the phone

My iphone 4 is completely blank. I can't do a hard reset on it. It is charged and when I plug it into the charger, nothing happens. Before the screen went blank the apple symbol appeared with lines through it, then the phone stopped working.

if it does not work the first time, try it 3 or 4 times :
try holding the top sleep button and the round home button for 10 seconds or so, until you see the apple logo. This should force it to restart. Make sure that your SIM is in place before you try this.
If there's something wrong with the OS software, it will prompt you to plug it into a mac or pc running the latest iTunes to restore or reload the software. hope this helps.

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