My iphone 4 is disabled and i need to restore it withou itunes

my daughter had locked her phone and forgot the password so i need to do a master reset but i cant use itunes cuz i had to reset my computer so i dont have itunes for her iphone how can i do it

Download iTunes to your computer and use that to restore
your daughter's iPhone.
http://www.apple.com/itunes/
Or do as Apple guide said above and go to an Apple store.

Similar Messages

  • My iPhone is disabled, and I need to restore it, how do you do this?

    So I was just on the phone with Apple, and apparently you now have to pay for help on the phone? Stupidest idea ever, but what are you going to do? Anyways, some of my friends thought it would be funny to disable my phone, and now it says "Connect to iTunes" and whenever I connect it to iTunes, it says "iTunes could not connect to the iPhone "jakes iPhone" because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes." How do they expect me to enter my passcode when it's disabled? How do I fix this, it's bugging me that I can't get into my phone. Also, I heard you have to restore your iPhone, how do you do this? I don't know how the new iTunes works, it's really frustrating.
    P.S- When I tried to restore it, it says "Are you sure you want to restore the iPhone "jakes iPhone" to it's factory settings?"
    I don't want to restore my phone to it's factory settings, that's what it doesn't get.
    The point of the passcode is so that it doesn't get any person information taken away. But what's the point if this happens? I mean, either way, I have to delete all the crap anyways to get it working again... Please help me, thanks.

    The point of a passcode is to protect your information from "friends" who do things to you like they just did.  They have disabled your device and you have to restore your phone in iTunes.  Hopefully you have performed a backup recently and you can restore from that backup.  As far as paying for support, you don't have a mechanic diagnose and repair your car problems without paying so why would Apple or any other company not charge for support?  However, any charge that you have to pay for support to fix this issue......I would have my so called friends pay the bill.

  • HT4061 my iphone is disabled and i need to resore it but it wont connect to itunes

    My 3 year old locked me out of my iphone and it says to connect to itunes but when i plug it in it says i need to open the phone first. i need to restore my phone can anyone help

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    But... if the Device has been Modified... this will Not necessarily work.

  • My iphone was disabled and i need to connect to itunes coz i forgot my passcode.what shoul i do

    My iphone was disabled,then hve a message connect to itunes coz i forgot my passcode.

    Connect your iPhone to iTunes on the computer you regularly sync with.

  • My Iphone is disabled and i need to put it into recovery mode, but i cant switch the phone off for some reason?

    I need to put my iphone into recovery mode so i can restore it, but i cant turn the iphone off to do this, help please!!

    jsmoke123 wrote:
    at what point do i plug the phone into the computer?
    when the screen goes black release the sleep/wake button, but continue holding home button
    PLUG THE CABLE INTO THE DEVICE
    do not release home button until an itunes graphic appears on IOS device.

  • My iphone is disabled and I can't restore from PC and home button not working so can't do a system restore. Help!!!

    My phone is disabled and I can't do a system restore from either the PC or phone as need the passcode for PC which I can't remember and the home button is not working on phone so I can't do a reset by pressing home and sleep please help!!!

    Sounds like Recovery mode times out before the download is complete. Try the following method
    How to Install iOS 8.1.3 Update on your iPhone, iPad and iPod touch
    Use the Step 5 update using iTunes instructions but download the iOS 8.2 firmware. Note that if you try to restore to earlier than iOS 8.2 you will only get errors

  • HT1212 hello, my Ipad is disabled and i can't restore it on itunes because i have "find my ipad" on...

    My sister changed my ipad and can't remember what she put.
    I tried to restore it on itunes but I can't because i have find my ipad on !!!

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT4623 my phone is disabled and is telling me to connect to itunes but it will not connect

    my iphone is disabled and is telling me to conect to itunes but itunes will not let me connect it is tellin me to put my pass code in my phone witch i cant do as it is disabled

    clairexx wrote:
    ...  but itunes will not let me connect it is tellin me to put my pass code in my phone witch i cant do as it is disabled
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • Hey, um my iphone is disabled and says you need to connect to itunes. I have never ever connected to itunes on a computer as i only just got it so someone help me!!!!! can i still download itunes or what OMG help :o

    um my iphone is disabled and says you need to connect to itunes. I have never ever connected to itunes on a computer as i only just got it so someone help me!!!!! can i still download itunes or what OMG help :o

    Download iTunes: http://apple.com/itunes/download/
    ...and use it to restore your iPhone in Recovery Mode: http://support.apple.com/kb/HT1808

  • HT4623 my iphone is disabled and locked but my computer had died and I need to sync it to open it. Can I sync it on a new computer

    my iphone is disabled and locked due to my 2 year old pressing too many numbers on my lock screen, but my computer had died and I need to sync it to open it and use my phone. Can I sync it on a new computer, or how can I get it to work and open again as I have text messages and EVERYTHING on my phone I need.

    Sorry, just getting back. Since it is a used phone, you may have to contact the prior owner to see if they cleared their Apple ID and passcode. You could not force it into recovery mode? It sounds like it is still locked with someone's passcode. This may not help but I will link it here anyway: https://discussions.apple.com/docs/DOC-3141

  • My ipods disabled and it needs to connect to itunes. During the restore a window pops up and says i need to type the password into my ipod but i can't. what do i do?

    My ipods disabled and it needs to connect to itunes. During the restore a window pops up and says i need to type the password into my ipod but i can't. what do i do?

    Then try DFU mode and then restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My ipod is disabled and it says to connect it to itunes but, the computer with itunes got reset and lost everything and when i DL itunes again it wont coneect because it say i need to put the passcode in so it can connect but it wont let me putthe passcod

    my ipod got disabled and it says to connect it to itunes but the computer i use got reset so it lost all the memory of itunes and i re  downloaded it and it says it cant connect my ipod to itunes because i need to put the pass code in on the ipod but it wont let me because its disable some one help me out.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1212 My iphone is Disabled and says to connect to itunes, i did the whole restore thing but then an error pops up and says' sorry we cannot restore the iphone 'iphone'" ... What do i do?

    My iphone is Disabled and says to connect to itunes, i did the whole restore thing but then an error pops up and says' sorry we cannot restore the iphone 'iphone'" ... What do i do?

    Use recovery mode, you might need to do it a few times.
    http://support.apple.com/kb/HT1808

  • HT201263 My iPhone is disabled and I don't know the passcode. I tried connecting it to iTunes but it gives me the following message: "iTunes could not connect to the iPhone "xxs" because it is locked with a passcode. You must enter your passcode on the iP

    I got my passcode changed but I don't know it. My iPhone is disabled and iTunes can't connect to it because it tells me I need to enter the passcode. My phone says "try again in 48 minutes". Can anyone help me?

    Hello iAwesomeness-,
    We've an article that provides your available options and the relevant steps for restoring access to your iPhone.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    Cheers,
    Allen

  • I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?

    I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?

    fighter19lisa wrote:
    that only makes it say its synced, when its not.
    No, it does not.  It transfers purchases from the iDevice to the computer.  The computer must be authorized for the Apple ID that the content was acquired with.
    fighter19lisa wrote:
    my playlists wont show up on the phone.
    Are they selected to sync?  Is Manually Manage content on the device selected?
    fighter19lisa wrote:
    i had to change my password for my aol account again and i still cannot get my email on my phone to even work
    What does that have to do with syncing content to the device?  FYI, nothing.

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